B2W Maintain Software

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B2W Maintain Software

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About B2W Maintain

B2W Maintain is a Computerized Maintenance Management System (CMMS) that reduces downtime and fleet maintenance costs by automating preventive maintenance and connecting the field, shop, and office in real-time. The software streamlines repair requests and work order processes and provides centralized access to equipment status and repair history. Contractors can use B2W Maintain to establish and manage recurring preventive maintenance intervals. A Maintain Dashboard provides managers and executives with a snapshot of maintenance activities and metrics and the option to drill down for details. A mobile app enables mechanics to create and fulfill repair requests and work orders, access documentation, and submit timecards remotely. Additional features include warrant...
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B2W Maintain User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

5

Functionality

4.5

Showing 6 reviews

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Company size: 51-200 employees

Industry: Construction

Time used: Less than 2 years

5

Ease-of-use

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

August 2020

Use Maintain and Reduce Down Time/Repair Costs

Before we starting using Maintain, repairs weren't always documented, equipment down time was over 20%, and workshop productivity and efficiency were very low. Using Maintain we were able to document every repair, decrease equipment down time to less then 10%, reduce unexpected repair costs, and increased workshop productivity and efficiency.

Pros

The ability to customize the software to our business needs

Cons

Haven't found a feature that I didn't like or that I couldn't master

Mark

Company size: 201-500 employees

Industry: Construction

Time used: More than 2 years

4

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

June 2017

The B2W products that we have installed have greatly improved our operational controls and efficiency.

In total, B2W is in the upper echelon of construction bidding and project management systems. Their team is very proactive and responsive to customer input. For any company that is looking to improve their flow of information and control of costs, B2W is an excellent solution.

Pros

The B2W products that we use (Estimate, Track and Maintain) are easy to understand and utilize. With a single database, it is easy to maintain each element. The B2W training personnel are excellent communicators and are well versed in the product. Even users with limited experience have been able to use the systems after just a few months. The B2W team is very proactive in adding features to improve the product. The technological base of the platform is very strong.

Cons

The products (Maintain and Schedule in particular) are not yet fully matured. There is no product to manage a truck fleet via a Driver's Daily Log.

Brian

Company size: 501-1,000 employees

Industry: Construction

Time used: More than 2 years

Review Source

This review was submitted organically. No incentive was offered
3

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
3

Functionality

out of 5

March 2021

The Road to World Class Equipment Maintenance

In 2020, we saw a decreased emergency repair rate from 3.32% in 2019, to 0.02% in 2020. Our scheduling compliance improved by over 20% as well. Our preventive maintenance activities in relation to all maintenance activities improved as well nearly tipping the scale from mostly corrective maintenance to a majority of proactive and preventive maintenance. All in all our experience and improvements have been great. A few performance issues are currently causing some heartburn, but that is currently being troubleshot and may have no relation to the software itself.

Pros

All great products start with a simple idea and as that idea becomes reality we quickly see the value and that drives the identification of other needs and wants. What I like most about this product is the conversation that takes place between the product development team and our team. These conversation lead to great ideas and that then turns into the release of vital tools that further support our team on the road to world class equipment maintenance. This is, and I hope continues to support why I believe Maintain stands out from its competitors..

Cons

Growing pains are oftentimes misidentified as "Cons" or "dislikes". In most cases the dislike expressed about the software are just symptoms related to a feature that simply just have not been developed yet. "Yet" being the key word. With that being said, a few of our growing pains are related to the need for more advance and customizable reporting, dashboards and alerts and notifications. The reporting tools available are primitive and very much limited. Not having the ability for a user to create custom reports independently is challenging. Dashboards are useful, but do not come close to meeting our expectations in regards to customization, user group and security roles. Lastly, with no notifications or alerts our team continues to face challenges in regards to new request being generated, or the notification to a requestor that their request has been completed. Again, these are growing pains. We understand that many of these needs are being worked on as we speak, and we understand that we are impatient and what them now. But, we are excited to see what the B2W Maintain development team brings to the table this year. I will say our expectations are high so we hope everyone brings their "A" game in 2021!

Reasons for choosing B2W Maintain

Ajax purchased Maintain before my employment. I cannot be certain, but I would assume I would have still selected Maintain due to the fact that we use estimate, track and inform. I have however have used several other CMMS software throughout my career both as a mechanic, management and now as a director and I can confidently say that Maintain ranks near the top only falling short due to the limited reporting abilities, dashboard customization, and notifications or alerts. But, again these are items being worked on by the development team and we are eagerly awaiting their release.

Anthony

Company size: 201-500 employees

Industry: Construction

Time used: Less than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

August 2020

Maintain review

satisfied. very well put together software

Pros

easy to navigate. easy to contact customer support for assistance.

Cons

not fully integrated with other softwares that we use. manual transferring of equipment info.

Reasons for choosing B2W Maintain

interacts with schedule and track.

Loreto

Company size: 501-1,000 employees

Industry: Construction

Time used: Less than 12 months

Review Source

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

February 2018

Very useful to construction companies....

Pros

Using B2W Maintain allows our company to fully visualize the status of all the machines/equipment. It helps to reduce cost of sudden breakdown because problems were identified already in the beginning and we are able to schedule a check up. The company was able to see/monitor the cost.

Ginger

Time used: Free Trial

4

Ease-of-use

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

February 2015

Showing 6 reviews