Box
About Box
Box Pricing
Starter: $5 per user/month Business: $15 per user/month Business Plus: $25 per user/month Enterprise: Contact Box for detailed pricing information. Box Personal is always free for one user. Offers a 2 week free trial.
Starting price:
$20.00 per month
Free trial:
Available
Free version:
Available
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Most Helpful Reviews for Box
1 - 5 of 3,808 Reviews
Anne
Real Estate, 5,001 - 10,000 employees
Used less than 2 years
OVERALL RATING:
4
Reviewed November 2021
Easy to use document storage
Evelyn
Verified reviewer
Marketing and Advertising, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Reliable System
My experience has been always good with this software despite they reduced considerably the space I used to have when changed their prices strategy.
PROSThe user interface is very user friendly. The price is very fair compared with some competitors. It does provide several features to host and manage documents, other than just hosting them in the cloud.
CONSIt fell behind some alternatives such as OneDrive or GoogleDrive which have much more integrations and document capabilities.
Reason for choosing Box
Right now, we are employing most of the time Google Drive over any other alternative, since it is pretty straightforward to use, it is fairly easy to integrate with other Gmail users, and it does offer some other features that can´t be found on BOX
Reasons for switching to Box
It used to have better plans to host and manage files.
Svetlana
Non-Profit Organization Management, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed February 2024
Secure and Convenient document storage
Box has been a robust data storage software and has streamlined our file storage process.
PROSThe system is easy to implement and use. The software is secure and allows for multiple users to access files from multiple devices.
CONSThe name is very similar to Drop Box which can sometimes be confusing for new team members.
Caleb
Verified reviewer
Research, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
FUNCTIONALITY
3
Reviewed May 2020
May not be best for simple/typical uses
I am not a fan of Box's move towards pure network storage as default (Box Drive) from local storage (Box Sync). This seems unnecessary to me for individuals and small organizations. If you're sure network storage is the way to go for your organization, then Box could be a great choice. They have great branding and features selection if you fall within this category. Otherwise, I'm not sure why someone would give up the benefits of local storage. This is especially the case for individuals. (Note: there does appear to be an option to mark individual directories for offline storage, but in my understanding this has to be selected from a menu.) This, together with a couple negative experiences with a buggy sync (see below), lead me to give 3/5 stars overall. But if you're sure network storage is the way to go, then I would probably give close to 5/5. I'm just not sure how many people will actually want to manage their files in this way.
PROSI love the Box branding and aesthetic. It's a pleasant backdrop for day-to-day use. They have a lot of features on the enterprise front, and I can see they've put a lot of work into their business model.
CONS(Note: This relates to Box Sync, which is the version that stores files locally on your device and backs them up on the cloud. This is in contrast to Box Drive, which stores on the network by default.) There have been at least 2 occasions entire directories have disappeared from my local storage even though I did not delete them on any of my synced devices. In the most recent case, this was >50 GB across thousands of files. I had to figure out how to redownload them, which turned out to be a huge hassle in the online interface. Download size limits at 15 GB (or something on that order) prevented me from downloading the higher level directories all at once. The next best thing was making batch selections of files. This ended up being very nonintuitive and took me a long time to figure out (I had to go to a help board). Another criticism is that Box Sync (apparently?) will be deprecated in the future. If, like me, you are uncomfortable with network storage as the default, then Box might not be the best choice for you. I understand this is their business model -- and I can't speak for everyone -- but to me the upsides of default network storage seem outweighed by their downsides for typical use cases.
James
Higher Education, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed December 2023
Cloud Storage and more!
Box provides a convenient and easy way to store your documents and files on the cloud. The addition of Box Sign and Box Relay have helped with our workflow. Box Co-Authoring allows multiple individuals to edit a document at the same time. Adding Box Drive to Windows or Apple computers allows access to Box documents and files from the computer without the need of a web browser.
CONSOccasionally, Box Drive will not sync with Box.com immediately. Co-Authoring requires setup in Office prior to use and can lead to sync issues with Box Drive (document is updated in Box.com and is not immediately synced with Box Drive)