Solid Program and Great Customer Service

We are experiencing a reduction in the amount of the time we spend troubleshooting compared to before, notwithstanding some normal implementation challenges from converting our mid-construction homes. Once we finally get all the way through our learning curve and have a meaningful batch of homes originated from BRIX (and not converted over), I know we will also realize increased efficiency on price control, variance reporting and other quantifiable data.

Pros

Implementation, overall, was a relatively smooth process, thanks to a good working relationship with our BRIX consultant. He provided step-my-step instructions and checked in weekly on our progress. The logic and stability of BRIX and its components is a big comfort to our team. I love the ease of Excel export of any table and the large amount of programming. Additionally, the continued customer service and support has been very helpful.

Cons

Implementation was smooth but, inevitably, a little stressful. The only piece not well-executed was an incomplete system for integrating with our accounting program. Patches had to be made in a reactive way an took a while. Additionally, having to lose the detail of our existing POs for the transition caused quite a bit of headache. As far as the ongoing use, the flipside of the coin of the robust reporting library is the lack of ability to tweak report files to your liking, which something we can get over pretty quickly.

Homebuilder Software Package

Pros

I have been using BRIX since a year after inception. I am very familiar with a lot of its features and inner workings. I like the integration of BRIX Sales and BRIX Field using one data base.

Cons

We are using BRIX Field and like this feature because we are a custom builder and this is more of what we need. BuildPRO does not work for us since it is more for a production builder. I wish you still supported this product for Luxury Builders. Customer support at times is good but most of the time I get a politically correct answer which is not an answer. It is difficult when there is no manual to reference but is very difficult when you don't even know your own product.

BRIX Accounting Software for Builders

We have used various versions of the BRIX software going back to the original Lloyd's version. While BRIX has been updated and has online access, which is a vast improvement, there are still issues which limit the user's ability to handle accounting functions seamlessly.

Pros

Love the online accessibility of this product!

Cons

Limited ability to drill down into journal entries, etc. to see prior postings/transactions on a batch basis. Unable to correct invoice information once entered.

Chesmar Homes

Pros

Ease of use. Integration with BuildPro.

Cons

Feature set. Missing CRM and dashboard features.

Good but not great

We have really enjoyed working with the Brix team. We feel like the sales team over promised on a lot of features that aren't as robust as originally represented. The implementation team has been fantastic. Support team is very slow to respond, if we ever get a response.

Pros

We love that accounting is integrated and the back office system is very solid and stable.

Cons

The interface is outdated and cumbersome to use in some areas. The integration with BuildPro hasn't been as seamless and user friendly as we had anticipated. The sales module isn't as polished as the back office and although pretty stable, it seems to glitch periodically.

Brix

We are a local mid-sized home builder that uses Brix for our accounting and purchasing systems. Brix has served us well in both areas and is a really good value for the amount of features it has.

Pros

- Has all the major features a home builder needs in a accounting/purchasing system - Cloud based so there is no risk of losing data and everything is saved automatically - Excellent value compared to other systems

Cons

- Takes some time to get familiar with how the system works - Documentation is sparse on some items

Brix

Pros

Can import large quantities of data (JE's, budgets, etc.) Can also export large quantities of data. Can customize different views with different criteria. Can create customized job reports with selected data.

Cons

Can be very manual in some respects and can take many clicks and steps to complete certain processes and steps. The Financial Report Writer in the GL seems very outdated and not very user friendly...oldschool.

BRIX

Pros

Payment Schedule for superintendents and project managers.

Cons

Accounting Inefficiencies and extremely unfriendly interface

Breath of fresh software....

Pros

The ease of producing reports and the number of reports it produces.

Cons

The requirement of internet explorer to run it. I have Apple devices that I use for work so it becomes difficult and inconvenient when I have to use other devices just to log into BRIX.

Brix Review

Overall it is a good program.

Pros

I like that this software is web based and can be accessed from anywhere.

Cons

There is a lot of places to click to get to where you want to be. Also, you have to go to multiple places to complete one task.

Love!

I've never had any serious issues. Some here and there, but customer support and the team are always so helpful and quick to fix issues that may arise!

Pros

It is so easy to use. Very simple set up, easy to learn, yet complex in it's functionality.

Cons

I feel like it's hard to know everything the system can do. I work very fluently in BRIX- but I am still learning new ways to do things on a daily basis!

Past experience with BRIX

It made my daily job much easier to have this program track all of our houses in a project.

Pros

Brix was easy to use and easy to learn. You could track each house and payment in one program

Cons

I had no issue with BRIX, the only reason we changed is that the builder we work for changed software and then I believe the Software provider bought BRIX.

BRIX

The allocation feature is very useful, with many ways to allocate out various expenses.

Pros

The feature that allows you to export almost any views straight to Excel by hitting shift-F8

Cons

Lack of formatting options on reporting.

Great Concept, Has Flaws

Overall it's been frustrating because of the sheer time the system takes between views, and while you can customize views, customizing fields is less friendly. It also doesn't seem to communicate very well with Hyphen BuildPro and the superintendent assigned.

Pros

Organizing jobs by project and number is helpful, and it has the ability to customize what information you want to view at any given time.

Cons

The software kicks me out multiple times a day, the layout feels dated, and the ability to talk to other programs seems limited. There is a lag when you switch from one tab or view to another.