--- title: "BuildBook Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of BuildBook. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if BuildBook is a good fit for you!" source_url: "https://www.softwareadvice.com/construction/buildbook-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Construction Management Software](https://www.softwareadvice.com/construction/project-management-software-comparison/) / [BuildBook](https://www.softwareadvice.com/construction/buildbook-profile/) / BuildBook Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/construction/buildbook-profile/) Reviews [Alternatives](https://www.softwareadvice.com/construction/buildbook-profile/alternatives/) # BuildBook User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 104 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 4.8/5 - Value for money: 4.6/5 - Functionality: 4.1/5 ### Rating distribution - 5 stars: 64 reviews (62%) - 4 stars: 32 reviews (31%) - 3 stars: 7 reviews (7%) - 2 stars: 1 reviews (1%) - 1 star: 0 reviews (0%) ### Most mentioned pros - Organizing jobs, budget, contacts are all in one place, complete the job from start to finish. - Helps everyone with scheduling and gives us the aibilty to communicate with well as a team. - Their customer service team is responsive, knowledgeable, and genuinely invested in helping users overcome any challenges or inquiries they may have. Whether we needed assistance with onboarding, have questions about specific features, or encounter technical issues, BuildBook's support team was there to provide timely and effective solutions every time, which has made our transition from our previous software easy and stress-free. ### Most mentioned cons - I left because they need to fix the glitches and they just never seemed to get better with each update - The price for the pro version was a bit much. - the app is garbage, I can't attach photos to logs without it crashing and I loose all my text, the app often doesn't work or glithes, Its part of my position to do daily logs and often I don't do them because of the app malfunctions ## BuildBook customer reviews Showing reviews 1-25 of 104 (page 1). ### Buildbook is nice. - Overall rating: 4/5 - Reviewer: Justin W. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It was a good experience overall. In the end it came down to the price. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I liked the system. It is set up to work well and its easy to navigate and use. #### Cons The price for the pro version was a bit much. #### Reasons for choosing BuildBook The buildbook platform seamed easier to set up and use. #### Reasons for switching to BuildBook I made the switch due to price origionally. --- ### Build Book vs the others - Overall rating: 5/5 - Reviewer: Jordan G. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Build Book is helping us to stay organized so everyone has access to the information they need at the time they need it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Build Book works great and we've already seen it help our business in keeping us on task so that the most important things get done on time and not fall through the cracks. I like Build Book's pricing and ease of use most of all. #### Cons I wish there was employee time tracking and a way for customers to pay through Build Book. That would help a lot in making double entries in both Build Book and Quick Books. I know there will always be some double entry, but this would eliminate over half of it. #### Reasons for choosing BuildBook Its actually designed for builders and not service call companies. --- ### Bud's Review - Overall rating: 5/5 - Reviewer: Sylvester K. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Buildbook has been great to use for me and my team. The Buildbook team is very responsive to suggestion and implement suggestions from the field that are great. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Buildbook is easy to use for my team in the field, and also for customers. #### Cons I would like to see card displays in all areas. Creating a opportunity to project can be a little smoother. #### Reasons for choosing BuildBook Cost, ease of use #### Reasons for switching to BuildBook Procore is too robust for my projects and was cumbersome to customers. --- ### Great product, works great, easy to navigate- almost too simple. - Overall rating: 5/5 - Reviewer: Jeff W. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I met the [sensitive content hidden] of Buildbook at IBS and was very impressed with him and with the program he helped create. Overall very positive. Customer service is great and it works! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love the ease of use for my employees and clients. Very positive feedback from clients, employees and my office manager. They can navigate the program much easier than CoCon/Buildbook. This is huge, I was getting negative feedback from clients about CoCon's complexity. Buildbook is very very simple to navigate and the app works great, very easy to see what we need. #### Cons On the back end, I would love just more customization, options, and abilities to see more information. Seeing job profitability and syncing w/ Quickbooks to see actuals vs. quoted would be helpful. We don't have time or capacity to enter each line item cost so we are missing that information. It just almost seems too simple and not enough complexity on the back end. I want more options w/ quotes and w/ the Gannt chart creation. Having pictures and files transfer from "opportunity" to "projects" would be very very helpful! Please make this change! I'm concerned if Buildbook will be able to grow with my business. As I grow my business I want to be sure Buildbook grows with us and brings more functionality to the back end. Don't change the client facing side, just the backend! #### Reasons for choosing BuildBook Money, Buildbook was a much more affordable option and I liked the user friendly side for the clients and employees. I'm just concerned that I will regret this in a few years as we continue to grow. Like I mentioned earlier, I want Buildbook to continue to grow and add features as they grow! Obviously Builder Trend is the best of the best but with that comes a much higher monthly cost. Please keep getting better, even if you have to increase the pricing, I would rather pay a little more, have more features then to have to change management systems again. #### Reasons for switching to BuildBook CoConstruct got bought out by Builder Trend and I found out at IBS that Builder Trend wasn't going to invest any more money into CoConstruct. What CoConstruct is today is what it will be 10 yrs from now. They were pushing people to switch over to Builder Trend, as a small construction company, I couldn't afford to make that switch. --- ### Fantastic Value - Overall rating: 5/5 - Reviewer: Kaitlin W. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Client management has been better with BuildBook, for those who choose to use it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's easy to use if you're new to using construction software and don't want to spend a lot of money on an alternative like Buildertrend. #### Cons It's newer so there are still some features that I'd like to be included like Quickbooks integration. #### Reasons for choosing BuildBook I thought the ease of use and the price were better than the alternatives. Pricing is based solely on the number of users so they don't remove features if you choose to go up or down a tier. --- ### Great Market Fit, But Need to Counter-Balance Cost-Plus Construction - Overall rating: 4/5 - Reviewer: Ben R. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I enjoy it as a tool for promoting a greater customer experience. I don't know how much I would say that it helps me run my construction business at this point. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros The market distinctive for my business is this software and my design process. This program achieves my goal of promoting high-level visibility between me and the client while allowing me to have a project management system that is efficient and clean. #### Cons As mentioned before, the product feels like it's been built so heavily around the customer experience that it's weak on the project execution features. More specifically the financial management and scheduling side of the project. In regards to the former, the financial management system is almost entirely communicative. But it doesn't actually serve me in any significant ways of managing my financials. The scheduling system is clunky. I don't know if this is a feature but I hope that you guys will allow for a microsoft project integration as I will have to explore other products to schedule construction as Buildbook's system takes way too long. #### Reasons for switching to BuildBook Cost. Trying to match software useage/cost with current operational level. Business neither complex nor large enough to warrant expensive (and perhaps more comprehensive) systems. --- ### Clean, simple and easy to use project management software - Overall rating: 5/5 - Reviewer: Miguel F. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. They have a great team that is very responsive, and keeps their customers updated with upcoming upgrades to the system. Customer service is great, and they made the transition easy. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love how simple this software is to use, and how well is works alongside our current processes. It's clean and easy to use for both our team and clients, and does not have all of the clutter and clunkiness that larger softwares have. It allows us to have a central hub for all project-related communications, in a clean, minimal interface. #### Cons Scheduling could be improved a bit, and I'm confident that it will be sooner than later based on the recent updates and communications stating the upcoming upgrades that are rolling out in the coming months. Bid & PO Management is also missing, so looking forward for that to come through. #### Reasons for switching to BuildBook We went from Asana for Task Management, to Co-Construct for financial and scheduling, then to Buildertrend for improved Scheduling. All systems left much to be desired, and the BuilderTrend offered lots of features that simply didn't work for us due to its lack of a tax integration. The QBO integration didn't work for us, and neither did their system of manually uploading expenses into the software, which we already have automated with other softwares. Ultimately, we ended up paying a premium for a software that we only used 25% of the features for, so we reevaluated and decided to make a switch to a more simple, cost-effective software in BuildBook that has all the right tools, and nothing more. We appreciate BuildBook's minimal, clutter-free design and easy navigation. --- ### An intuitive well thought out program with just the right amount of bells and whistles. - Overall rating: 5/5 - Reviewer: Marilyn M. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. This program was so easy to work with right off. Very low learning curve. It just makes sense compared to the convoluted high end competition and the overly simplified low end competition. It's very logical. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of use and the rapid fire response if I ask for help with something. The support team is outstanding. #### Cons I wish it had a financial summary across projects but I understand they are working on it. And I wish it had a direct way to split up estimates into sections without having to work it out through cost codes. #### Reasons for choosing BuildBook It fit our needs so well. Our critical focus was on change order communication/tracking, estimating, and communication overall. But again it was the ease of use that really made it work for us. #### Reasons for switching to BuildBook Contractor Foreman was too cumbersome and complex and we could not invoice the way we needed too. Estimating took forever. Joist is so basic, I don't think it's been updated in years. The inability effectively work with cost codes (thousands of duplicates) made it ineffective at streamlining. --- ### Buildbook is the Answer - Overall rating: 4/5 - Reviewer: Tom S. - Verified reviewer: Yes - Industry: Construction - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: June 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Buildbook helped me achieve what I was looking for, in that I was using several different softwares and wanted to consolidate them into one. I get that with Buildbook, and it makes it easy to simultaneously setup task management and scheduling. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The interface is extremely fluid and natural to use. The potential for what Buildbook has to offer is very high. #### Cons I would like it if they offered a desktop native app vs strictly a browser based option. #### Reasons for switching to BuildBook The Buildbook user interface was much easier to understand and get used to. --- ### It was good for free trial - Overall rating: 4/5 - Reviewer: Rebecca B. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used weekly for free trial - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I left because they need to fix the glitches and they just never seemed to get better with each update #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It was simple and easy to use and very well layed out and developed for the most part . The organization was well thought #### Cons That there were to many bugs and glitches if they fix that I would have stayed using them but I couldn’t do it no more --- ### Complete Construction Management Software - Overall rating: 5/5 - Reviewer: Geoff M. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We are able to communicate with our clients who are offsite much more clearly as a team. It's really improved our overall client-contractor relationship. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love how easy it is to integrate our current utilization of dropbox with Buildbook. As a team, we love being able to track our jobs together, and share our daily progress with each other. The best part of Buildbook though is their incredibly helpful their customer service. They walk through any and every issue and address it promptly and they are always there to help! #### Cons The only challenging component we have found with this software is utilizing older phones. However, this is not unique to only this software, as it is a challenge for every developer. --- ### BuildBook, great app progressing to perfection - Overall rating: 4/5 - Reviewer: Jared B. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: May 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have had a overall wonderful experience with this software and the team behind it. I see this becoming one of the industry leaders and they are growing in that direction everyday. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Clean software that is user friendly. has the right features that i need with out the fluff of similar construction project management software. you can't beat the amazing customer support and they are always looking for feedback on how to improve the software. #### Cons not really any cons, it is just a newer software and they are working everyday to make it better and work out any issues a user might come across. --- ### Great addition to any construction company - Overall rating: 5/5 - Reviewer: Crimson T. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Good, still learning #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros the open communication between the office, field and customer is awesome! less critical issues missed with this and great for field to go back in and find what they need to know. just wish we had workers more open to using build book. Its hard to get older people to try new things and learn new things. #### Cons No summary page for the total expenses. this makes the build process easy to watch and see where they are over allowance and under as the project moves forward. that way they are not "blind sided" at the end of the build with a huge overage on allowances. #### Reasons for choosing BuildBook recommended by former co worker 9Nick Arnold) He used it at his last job. --- ### Great tool to track project progress! - Overall rating: 5/5 - Reviewer: Tom M. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great product for communication between owner, manager, employees, clients, and subcontractors! #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros We use this tool primarily to track job progress internally as well as with clientele. We use this software daily, whether it is creating task lists to be completed or post pictures and captions, and we love that we are able to post these progress updates to enhance internal scheduling as well as keep the client updated throughout the process. That being said, the communication capability with all parties is what we love most! #### Cons The to-do lists and tasks seem difficult to create, and I wasn’t aware of several other features prior to taking this questionnaire. Perhaps a tutorial or help guide would be useful in lieu of the chat option. Also, previously I had issues uploading multiple pictures and getting posts to create/post, but that seems to have been improved in the most recent update. --- ### Easy to navigate - Overall rating: 5/5 - Reviewer: Roberto M. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Buildbook makes it easy to manage our multiple projects, communicate with clients and track our finances. #### Cons Nothing. It's a great program that is easy to use. --- ### Home remodeler - Overall rating: 5/5 - Reviewer: Delaney H. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: October 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I've researched Buildbook since they started out with a different company.With the company that I've been with for the last 2+ years we worked with 4-5 different types of software which was cumbersome and not efficient. not to mention having no access to a specific software if they had a bug. With Buildbook we have everything we need within reach in the office or on location.The chat feature to be able to talk with the team as well as with the clients and to document things is a nice huge feature. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of use, visibility and accessibility for non-tech workers.Software encompasses almost everything needed for our daily operations, it eliminated using 4-5 different types of software. #### Cons We wish there were more (enhanced) CRM type of features #### Reasons for choosing BuildBook ease of use, features and cost #### Reasons for switching to BuildBook ease of use, features and cost --- ### Great software, helped our systems so much! - Overall rating: 5/5 - Reviewer: Matt B. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We've loved having something to keep us organized, keep our subcontractors in the loop, and keep our clients happy. They know the schedule, what is expected of them, and when they need to have decisions done. That has helped me be able to spend my time working on other things instead of putting out fires all day! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Pros: -All in one place -Keeps communication confusion at a minimum because it keeps things streamlined -Provides a great view of the entire build process -Love the ease of keeping track of things...even helps me as the builder see things as the big picture and help break it down for customers. -I love the notifications that have been added #### Cons It's pretty user friendly but I needed to work through all the different aspects of it to see how we could utilize it best. The chat feature is great, but sometimes doesn't work. The scrolling doesn't work the best on the app version and sometimes the selections section is cery slow to add and save information. Fixes seem to make things better and better though! --- ### New users - Overall rating: 4/5 - Reviewer: Craig C. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Mostly positive. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros Mostly easy to use. Clean look and design. Like the client portfolio. #### Cons Limited on image uploads. No image gallery or thumbnails. All subs "collaborators" are notified of the daily logs. No place for collaborators and clients to have a discussion. The scheduler needs work - after every new entry entire schedule moves to the top and if the phases are closed they open back up the entire schedule with all the tasks under the phases. It is a constant open and close and very inefficient user experience. #### Reasons for choosing BuildBook Appeared to fit the needs we currently have and appears that as a young company BuildBook is looking to continue to enhance the product. #### Reasons for switching to BuildBook Too many unused features for the cost --- ### Good program for project management - Overall rating: 4/5 - Reviewer: Lena S. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like the management aspect, scheduling. The estimate is also easy to use. I like it so far. There is a lot of features I'm not using right now so still have a lot to learn #### Cons I don't like that when you add the payment schedule it changes the order of how you input it. I also which it would be a way to do invoicing directly but I heard it's coming. --- ### Less stress more productivity.... - Overall rating: 5/5 - Reviewer: Jenni W. - Verified reviewer: Yes - Industry: Construction - Company size: Self-Employed - Product usage: Used monthly for less than 12 months - Reviewed: December 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's like having a mobile electronic filing cabinet for each project. Everything I need is right on my cellphone in the app, from punch lists to the homeowner's paint color choices. It makes things so much more organized and thorough. My favorite feature is that the app allows me to tag and search through multiple posts to find what I am looking for. Before, I had to run searches through my thousands of emails and weed out which ones were for this job/client. I have just started using the new portfolio feature, which has allowed me to organized daily photos into "collections" then I can choose the best ones to transfer over to my portfolio. So far, I am a fan and would highly recommend giving this software a try. #### Cons It's difficult to get others in the habit of using it. Even subcontractors. #### Reasons for choosing BuildBook It solves different problems than the competition and BuildBook focused on what mattered to me. I'm not looking to run my entire business from one piece of software. Also, the other choices had too many features, which for me, makes it hard to understand and use. I am looking to simplify and streamline with systems that promote quality and efficiency in my business, and BuildBook offered this. Also cost, after doing some research there was a greater value for the money. --- ### First month review - Overall rating: 5/5 - Reviewer: Marianne D. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review. This has been a very easy process to set up our schedules and processed. We love it so far and so do our installers and clines. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The option to communicate with the client and the team. #### Cons that when you set up a template and set the number of days needed for a phase that it uses weekends in the days. Since we don't work weekend we have to adjust the days .. makes is a little hard to schedule. #### Reasons for switching to BuildBook We needed something that was more user friends and mobile friendly. It was a bonus that is also was able to have communication with our clients as well. --- ### Really like and am hopeful about the software. - Overall rating: 5/5 - Reviewer: Will K. - Verified reviewer: Yes - Industry: Construction - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: June 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Really like the ease of access and the interactive part for my customers. Many of the other features have the possibility of consolidating my external pdf forms and spreadsheets. #### Cons A few of its features are missing some functionality currently but it sounds like those are being worked on. It has really good potential if these gaps can be filled. --- ### Life Saver for our Small Construction Company - Overall rating: 5/5 - Reviewer: Christina B. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review. We’ve loved everything from our experience talking with the guys about what it could do, before we even bought it, to implementing it with our clients, getting certain subs on board with it, and knowing we’ve got a great support team behind the product as well. It’s absolutely been a life saver on this latest remodel, and I’m not sure how we did the previous ones without it?! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This makes communicating with our clients SO MUCH EASIER! We love love that everything is in one place, documented, with easy access to conversations, pictures, videos, any needed info we put in, etc. And being able to do this for each project without losing important conversations or endlessly reorganizing our inboxes is wonderful. #### Cons As always, when you get into a product early you may find a few small glitches or ways the app can work more optimally, but the customer service has been wonderful and we know those little things like a photo/video not uploading immediately are getting worked out Quickly. --- ### Full Service Collaboration Tool - Overall rating: 5/5 - Reviewer: Kate M. - Verified reviewer: Yes - Industry: Design - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: March 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Loved it! It was like Instagram for your house build or remodel project, keeping everyone interested and looking forward to the next step. The ability to see and comment in real time was motivating. It kept what can seem like a never ending process for my clients, more exciting. THANK YOU BUILDBOOK! #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The fact that we could all be on the same page in real time was invaluable, between builder, designer, and customer. The ability to convey communication by text, photos, and documents was super helpful. Can’t imagine doing another remodel without it. Our customer loved it too! #### Cons The only thing I found a little frustrating was trying to update a selection sheet for my builder. One that I could update with text, not handwriting, but I think it’s not actually a BuildBook issue. It has to do with the type of file uploaded originally. And it honestly didn’t slow us down any! --- ### A great idea that has a few kinks - Overall rating: 4/5 - Reviewer: catherine d. - Verified reviewer: Yes - Industry: Computer Software - Company size: 1001-5000 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. A solid "B-" with the potential to be an "A" experience with some UX work and some platform thought. Keep working on it, because I think it could be a really great app/tool! #### Ratings breakdown - Ease of use: 3/5 - Functionality: 3/5 #### Pros Terrific way for homeowners and contractors to share information on projects, ask questions and generally collect all documents, photos, and all documents in one place, taking it out of email and creating a shared space to use throughout the project. #### Cons It feels like there are still some bugs to work out.... - can't access it on my computer at work (only though my phone (Android) and iPad) - logs me out all the time forcing me to enter my email and password every time I access the app - sometimes couldn't see videos on my Android phone, but could see them on my iPad - the UX is a bit clunky, taking me multiple clicks to get to new additions or comments ## More reviews [Next reviews](https://www.softwareadvice.com/construction/buildbook-profile/reviews/?page=2) --- BuildBook Reviews, Pros and Cons - 2026 Software Advice