BuildBook has a small company feel, they are there to help their customers, customer service is the best I have experienced.

It is extremely easy to use. There is no better software for the money. It is not busy and cluttered like its more expensive competitors, it has everything you need, nothing that you don't. The company is growing rapidly and I am excited to see the future software developments from BuildBook. I would recommend BuildBook to any residential builder looking to systemize their company.

It is a relatively new product that is rapidly growing, there will be features you with it had, though they are few. BuildBook will continue to improve, and I look forward to future developments.

The price and value for money is the best I've seen. The user experience is clean, simple and easy to navigate.

There are a lot of features lacking and some feel like very obvious oversights such as not being able to see profit margin % from a project's financials.

Good more to come

Layout and scheduling of construction projects and crews.

The fact I have to log in every time and cannot stay logged in or use Face ID. That needs to be fixed.

We are new to BuildBook but have compared to HoneyBook, Builder Trend & CoConstruct before making our decisions.

I like the ease of setup and the visibility of seeing all our projects in one place.

There are some features like lead capturing from my website and subcontractor bids that I look forward to in a future release.

Great experience so far. This software will help my small company grow.

Simplicity!!! BuildBook is very simple to use. It is a good project management software for small builders and remodelers. Very user friendly.

I love how BuildBook continues to make this product better. Many updates address the needs of many. Anytime I have had a question or comment they have always been there to answer and/or listen.

Still learning the ins and outs but my clients love the transparency to the day to day operations.

So far the ease of use with short learning curve.

I am also using Sketchup so maybe adding in some drawing software for simple sketches or editing.

I think our initial on boarding process overall went very well for us. Again, the BuildBook team was extremely responsive.

I like the social media feel of the application which make its easy to use and easy to follow. When something does need to be reviewed or looked back upon, it's still easy to go back and find a picture or document that I'm looking for.

Like any other app, there are bugs that cause some issues in the functionality but the Build Book team was super responsive and pushed out new updates very quickly.

Overall very positive experience. Very friendly, responsive, and knowledgeable staff. We have really enjoyed switching to BuildBook.

Easy to learn and use. Free onboarding sessions with handy reviewable transcripts. Estimate templates, easily use past jobs as a template for new ones, partial access for subs, cost book, and contact lists.

It has some areas that are not customizable e.g. the categories to list potential projects under. We can work within it well enough but it would be nice to change the titles to fit our company's jargon.

I am really looking forward to the 2nd version of this software for the project tracking and UI client management of information

The current features are not robust enough for me to get excited. As a small, but mighty organized group the functions don't provide enough management for what we are currently using

We are still a new user, but so far it has been a great experience. The customer service is fantastic and I am always able to get assistance when I need it.

The software is easy to use and understand. Works well for our older team members who find it difficult adjusting to new technology

I think the ability to go back and edit tasks and other items could be more efficient

Organizing jobs, budget, contacts are all in one place, complete the job from start to finish.

When you click on daily log photos you can't scroll, you have to individually click each photo to view

Buildbook keeps my company organized and keeps clients from texting and calling me all the time. It’s invaluable.

I love how intuitive it is. I have had every client rave about it.

It has no estimating feature and needs line items under base costs to show the breakdown of each base cost.

The idea to have all communications flow into one app is simple, yet very efficient. In collaboration with our processes that were in already in place, the implementation of BuildBook has increased our productivity, which means increased our bottom line. All while satisfying the customer with no added expenses directed toward them.

Given multiple features to disperse to our internal team and our clients, BuildBook has proven to be well worth the investment. We have had nothing but positive feedback from our clients and the designers that we work with. They love the daily update posts that we require, which describes the work that was done that day and what is on tap for the next. The option to embed photos into your posts have made change orders easier to document and gain acceptance. The documents tab has all of the necessary information that the crews in the field need to efficiently complete the project.

There are no dire needs throughout the platform. The only suggestion would be have a spreadsheet option in the documents tab that would allow all parties, or selected few, to edit right there in BuildBook. I have noticed that the older clients are not as willing or able to adapt to the learning curve of the app.

Good, still learning

the open communication between the office, field and customer is awesome! less critical issues missed with this and great for field to go back in and find what they need to know. just wish we had workers more open to using build book. Its hard to get older people to try new things and learn new things.

No summary page for the total expenses. this makes the build process easy to watch and see where they are over allowance and under as the project moves forward. that way they are not "blind sided" at the end of the build with a huge overage on allowances.

The customer service is phenomenal, they are always asking me what features they can implement to make BuildBook better suit managing the company.

BuildBook has a very easy interface that is easily used by my team. They have everything you need in 1 organized location with many options to improve efficiency on the management side of the business.

The schedule display could be improved when using it on a cell phone. Would like to see a calendar view of how the current and scheduled jobs fit together, but I believe that is being discussed.

We are really enjoying this software and plan to use more of the features as we get more comfortable with it. It's a great tool in managing our workload.

We love having the capability of keeping everyone in touch with every aspect of the job, from copies of permits, septic designs, specifications and drawings, to change orders and progress.

It's sometimes difficult getting the "old school" subs to want to download an app, and then taking the time to train them can be an issue. Also everyone needs to be disciplined to use it which is sometimes a struggle when things get extremely busy.

BuildBook’s customer service has been outstanding. They’ve been very accessible and responsive to my questions. They truly understand the construction business. I am really looking forward to see what they develop next!

I really like that most of my communication with clients is now handled through BuildBook. I use it for anything I can think of-product selection, jobsite photo updates, sharing of ideas, checklists...there’s so many possibilities. I use it for prospective clients during the sales process, too. And now that there are separate work rooms within each project, I’m able to share sensitive information with my subcontractors.

I met some resistance from my subcontractors when I started using BuildBook. I’ve tried to make it clear that this is StrongTower Woodworks’ method of communication. Some have adapted well, others haven’t. I can’t say that this is really a BuildBook problem, though.

Loved it! It was like Instagram for your house build or remodel project, keeping everyone interested and looking forward to the next step. The ability to see and comment in real time was motivating. It kept what can seem like a never ending process for my clients, more exciting. THANK YOU BUILDBOOK!

The fact that we could all be on the same page in real time was invaluable, between builder, designer, and customer. The ability to convey communication by text, photos, and documents was super helpful. Can’t imagine doing another remodel without it. Our customer loved it too!

The only thing I found a little frustrating was trying to update a selection sheet for my builder. One that I could update with text, not handwriting, but I think it’s not actually a BuildBook issue. It has to do with the type of file uploaded originally. And it honestly didn’t slow us down any!

Mostly positive.

Mostly easy to use. Clean look and design. Like the client portfolio.

Limited on image uploads. No image gallery or thumbnails. All subs "collaborators" are notified of the daily logs. No place for collaborators and clients to have a discussion. The scheduler needs work - after every new entry entire schedule moves to the top and if the phases are closed they open back up the entire schedule with all the tasks under the phases. It is a constant open and close and very inefficient user experience.

We are so happy we have invested in BuildBook.

How user friendly everything is, we appreciate the helpful customer service too

Nada! We are really happy with everything

Affordable for our small growing company

I’d like to have my customer be able to submit selections

I like the management aspect, scheduling. The estimate is also easy to use. I like it so far. There is a lot of features I'm not using right now so still have a lot to learn

I don't like that when you add the payment schedule it changes the order of how you input it. I also which it would be a way to do invoicing directly but I heard it's coming.

No problems at all, I have enjoyed the experience of using the software as well as working with the BuildBook team.

BuildBook has helped get my construction company organized. I enjoy the client facing side and team facing sides, and that all project information is in one place.

I have a few ideas that I have shared with [SENSITIVE CONTENT], who are both responsive and helpful.

Overall I like the software it makes it easy to track progress

Overall what I like most is the ability to log details and the that everyone on the team can review those details daily

The only thing that I do not like about the software is about 80% of the time it takes several minutes or even hours to upload and sometimes it will just drop out and not upload anything at all and I will have to reload pictures and details multiple times

Overall it has been good, the staff is great and eager to help.

The job scheduling is great. ............

Not syncing with quickbooks or google calander or email.