--- title: "Builder Prime Software Reviews, Demo & Pricing - 2026" description: "Review of Builder Prime Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/construction/builderprime-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Construction CRM Software](https://www.softwareadvice.com/construction/homebuilder-crm-software-comparison/) / Builder Prime Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/construction/builderprime-profile/reviews/)[Alternatives](https://www.softwareadvice.com/construction/builderprime-profile/alternatives/) # Builder Prime Review Custom quote Free trial 2 plans Wondering if Builder Prime is right for your organization? Our Construction CRM Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Builder Prime 4.7 [(91)](https://www.softwareadvice.com/construction/builderprime-profile/reviews/) Pricing Pricing available upon request ### About Builder Prime Builder Prime is a comprehensive business management software designed for home improvement contractors. It combines a customer relationship management (CRM) system, estimating tools, production management capabilities, payment processing, and reporting features to streamline operations. The CRM module helps track leads and follow up with potential customers. The sales and estimating features allow contractors to create professional estimates with digital signatures and calculate accurate job costs. Builder Prime's production management tools include GPS-based time cards, work orders, subcontractor management, and scheduling to keep projects on track. The software simplifies payments with electronic invoicing and in-app credit card and ACH processing that sync with QuickBooks. Reporting capabilities provide automatic tracking of key business metrics to support data-driven decision making. With its home improvement-specific features and user-friendly interface, Builder Prime is designed to help contracting businesses grow. Do you work for Builder Prime? [Manage this product listing](https://www.g2.com/products/builder-prime/claim_requests/new?auto=true) Wondering if Builder Prime is right for your organization? Our Construction CRM Software selection experts can help you in 15 minutes or less. ## Builder Prime User Interface ## Popular Builder Prime Alternatives Main Product Builder Prime 4.7 [(91)](https://www.softwareadvice.com/construction/builderprime-profile/reviews/) Ratings Breakdown - 4.76Ease of use - 4.68Value for money - 4.83Customer support - 4.59Functionality Pricing Available upon request Get Price Alternative Product [AccuLynx](https://www.softwareadvice.com/construction/exactlogix-acculynx-profile/) 4.6 [(847)](https://www.softwareadvice.com/construction/exactlogix-acculynx-profile/reviews/) Ratings Breakdown - 4.42Ease of use - 4.23Value for money - 4.65Customer support - 4.34Functionality Pricing Available upon request Get Price Alternative Product [Contractor Foreman](https://www.softwareadvice.com/construction/contractor-foreman-profile/) 4.5 [(839)](https://www.softwareadvice.com/construction/contractor-foreman-profile/reviews/) Ratings Breakdown - 4.28Ease of use - 4.62Value for money - 4.51Customer support - 4.40Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [JobTread](https://www.softwareadvice.com/construction/jobtread-profile/) 4.9 [(143)](https://www.softwareadvice.com/construction/jobtread-profile/reviews/) Ratings Breakdown - 4.74Ease of use - 4.91Value for money - 4.99Customer support - 4.79Functionality Pricing Starting at $159.00 per year Get Price Alternative Product [Jobber](https://www.softwareadvice.com/field-service/jobber-profile/) 4.6 [(1487)](https://www.softwareadvice.com/field-service/jobber-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.40Value for money - 4.59Customer support - 4.35Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [Houzz Pro](https://www.softwareadvice.com/construction/houzz-pro-profile/) 4.3 [(1088)](https://www.softwareadvice.com/construction/houzz-pro-profile/reviews/) Ratings Breakdown - 4.17Ease of use - 4.02Value for money - 4.26Customer support - 4.16Functionality Pricing Starting at $399.00 per month Get Price ## Builder Prime Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Growth Custom Quote Available No plan information available Multiply Custom Quote Available No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Builder Prime Features - Popular features found in Construction CRM Contract/License Management Document Management Project Management Project Tracking Quotes/Estimates Reporting/Analytics Sales Approval Sales Pipeline Management Scheduling Task Management - More features of Builder Prime Accounting Accounting Integration Activity Dashboard Activity Tracking API Bid Management Calendar Management Calendar/Reminder System Change Order Management Client Tracking Collaboration Tools Communication Management Contact Database Contact Management Contractor Database Contractor Management Cost Database Cost Estimating CRM Customer Database Customizable Fields Customizable Reports Customizable Templates Data Import/Export Document Storage Email Marketing Equipment Tracking Estimating For AEC Industry Forecasting Inventory Management Job Costing Job Scheduling Lead Management Progress Tracking Projections Project Time Tracking Proposal Generation Purchase Order Management Reporting & Statistics Subcontractor Management Subcontractor Monitoring Task Scheduling Third-Party Integrations Timesheet Management Time Tracking Workflow Management Work Order Management ## Builder Prime Integrations Gmail Integration rated 4.6 from 14 reviews CompanyCam Integration rated 5.0 from 14 reviews Google Calendar Integration rated 4.8 from 13 reviews Zapier Integration rated 4.1 from 11 reviews QuickBooks Online Integration rated 4.6 from 10 reviews Xodo Sign Integration rated undefined from -1 review See all 13 integrations ## Builder Prime User Reviews ## Builder Prime customer ratings - Overall rating: 4.7/5 - Total reviews: 91 ### Rating distribution - 5 stars: 70 reviews (77%) - 4 stars: 20 reviews (22%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (1%) ### Secondary ratings - Ease of use: 4.8/5 - Value for money: 4.7/5 - Customer support: 4.8/5 - Functionality: 4.6/5 --- ### Builder Prime is the best CRM tool from booking to sales to production - Overall rating: 5/5 - Reviewer: Lee B. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered We searched for over 2 years looking for a tool that could combine CRM with Sales and BP nails it! Nothing else we found integrates every step so seamlessly. The training process was in-depth and moved at a reasonable pace to grasp. The chat help function is fast and efficient. All things considered, the transition has been smooth and we're running our business more efficiently than ever. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Builder Prime is an incredibly intelligent tool that makes all the steps simple and cohesive. From lead creation to appointments to sales to production, this system flows logically and succinctly through the process. Estimates have never been easier and project management through payment collection is a breeze. #### Cons Price Book setup is a little tedious, but once built the rest of the system flows easily. Some of the language in the default messaging needs to be adjusted for tone of voice. #### Reasons for switching to Builder Prime We needed a system that was secure and could grow with the business. --- ### Builder Prime is Legit - Overall rating: 4/5 - Reviewer: Luis D. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered Its good easier to manage than most other CRMs. Its very user friendly and easily trainable to a new sales rep. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros I like builder prime cause it stream lines the process from estimates to Job sold. Making multiple estimates is very fast and efficient. #### Cons I would like to be able to mark up/ edit images on the app itself and the photos to come out clearer on the estimates. Additionally if we can make a unique title card for all projects that will be good as well. #### Reasons for switching to Builder Prime Job nimbus was too expensive we didn't use it to its full extent as no one here was around when it was introduced so we all used it only as an estimating tool. --- ### A Helpful Tool for Organization, Reporting, and Client Communication - Overall rating: 5/5 - Reviewer: Isabela G. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Builder Prime has been very positive. I mainly use it to find information for the administration team, prepare reports, keep project information organized, and communicate with clients. It makes it easier to access the information I need and helps me stay organized and efficient in my daily work. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really like how user-friendly Builder Prime is. It helps keep everything organized in one place, makes it easy to track projects and communicate with the team, and saves a lot of time with day-to-day tasks. #### Cons Sometimes there are a few features that could be more intuitive, and it can take some time to learn where everything is located. However, overall, Builder Prime is a very useful platform. --- ### Don’t buy if you’re not a cookie cutter company, or if you are a small company. - Overall rating: 1/5 - Reviewer: Brandon H. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered It was not good. At all. I spent a lot of money, had way more problems and much less customer service than I should have had @ this price point, and lost a significant amount of work due to the quotes missed by customers in spam. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros Accessing almost any aspect of a quote, from the tabs @ the top of the page…documents, photos, quote itself, client log, price sheet, etc. #### Cons The customer service, the problems with quotes delivering to customer’s spams, the inability to customize the quotes to the degree necessary, no viable way to add options to a quote, and the price. #### Reasons for choosing Builder Prime Initially, before signing, customer service really wowed us, and the software is kind of eye catching. And they told us at the outset, that they were going to add ‘options’ functionality in the quotes. #### Reasons for switching to Builder Prime Needed more functionality. Was just a basic estimation tool, and was discontinued. #### Vendor response Hi Brandon, thank you for taking the time to share your experience with Builder Prime. We genuinely appreciate all feedback, even when it highlights areas where we've fallen short of expectations. We’d welcome the opportunity to discuss your specific challenges in more detail and see if we might be able to find solutions that work better for your business. Replied April 2025 --- ### Newer User - Overall rating: 5/5 - Reviewer: Alexandra E. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Overall I like it. I utilize the scheduling feature, time tracking feature, and the adding clients and job opportunities. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is easy to maneuver. I'm not too worried about making a change and not being able to go back in and delete it. #### Cons When adding clients, you have to be more broad with information otherwise if you get too specific, it doesn't catch other profiles. --- ### Better Late Than Never! - Overall rating: 5/5 - Reviewer: Taylor P. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered My overall take on Builder Prime is extremely positive. It was a pretty drastic learning curve compared to our old CRM - but it is well worth it. My company has received exceptional customer service through Mahan and we are able to easily view any and all key metrics which is what we really need to measure our success and areas we need to improve upon. We were manually tracking quite a few things that are built in to Builder Prime naturally (lead sources, closing rates, etc.) and it began to feel so disorganized. It is such a relief to finally have everything in one neat tidy place finally. We still haven't learned everything, but we're excited to keep unlocking all the potential this CRM has to offer! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I appreciate being able to easily pull key metrics for just about anything I'm looking for. I especially love it's capability to track leads and their sources. #### Cons Viewing Builder Prime mobility is not very user friendly. I am not always near my laptop and would like the capability to help answer questions when I am away from my desk, but it is very difficult or impossible unless I am viewing the CRM via desktop. #### Reasons for choosing Builder Prime Service Titan did not support the functions we needed within our type of company. #### Reasons for switching to Builder Prime The reporting with Housecall Pro was extremely poor and not accurate. --- ### Builder Prime- so much more than a CRM - Overall rating: 5/5 - Reviewer: Jody S. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience has been positive- from the onboarding phase (set-up, staff training) to the ongoing day-to-day activities, Builder Prime gives me insight to all details of each prospect and customer journey. This has uncovered operational and staffing issues that can be addressed to improve our customer experience and profitability. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It is both an operations and marketing tool. With Builder Prime, we can follow and shape the customer journey since all departments have a view. We have been able to see issues and address them before they become significant problems. With Builder Prime, we are constantly improving our operations and training our staff to provide a better customer experience. #### Cons As in any service, some limitations are more annoying than roadblocks. We have to create workarounds that may not be ideal, but we make them work. The work order has the biggest limitations for us. #### Reasons for choosing Builder Prime Best fit for us and our operations, plus a more robust marketing offering #### Reasons for switching to Builder Prime The CRM we were using was an old Bath Fitter proprietary CRM that is not on your list to choose from. This CRM was getting shut down and was not getting any new updates. We didn't want to use the new corporate CRM due to its high cost and marketing limitations. --- ### Outstanding product, even better customer support - Overall rating: 4/5 - Reviewer: Jeremiah D. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great introductory/sales team, not too hard to learn the basics and begin using it, many advanced features and capabilities, useful for my entire company, great user controls for different roles (sales, PM, admin, field workers, etc). #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Excellent customer service, continuous improvement of technology and capabilities, strong data tracking, CRM + Project Management platform in one, integrates with Ring Central for call/text, works well on a iPhone. #### Cons Some features can be frustratingly glitchy, needs better financial data tracking/management for expenses (current features are cumbersome, require a lot of manual effort; would be better if there was an integration that allowed me to directly pay subcontractors/vendors from BuilderPrime and have it create a Bill that syncs with QBO) #### Reasons for choosing Builder Prime More complete package for CRM + PM work. Integrations for texting and calling was a critical differentiator. #### Reasons for switching to Builder Prime Left a franchise that was using Buildertrend, wanted to find something new and not in any way affiliated with the old franchise system. Needed something that had better templating and quicker estimates. Needed something that had a robust CRM and project management tools. --- ### Vice President of Franchise Support - Overall rating: 5/5 - Reviewer: Chris C. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered The estimate creation software is definitely worth the value for your money. Additionally, we are implementing the project management pieces as well, which we know will be a huge time saver. Hands down, the number one choice for our franchisees. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Their Support team is the bomb.com. [sensitive content hidden] are fabulous and helped our whole franchise system onboard well. #### Cons Obviously, every new CRM change is a challenge. So after being on our previous CRM, the learning curve was a lot, but we are so excited to be on Builder Prime. #### Reasons for switching to Builder Prime Reliability. Builder Prime is also the software that will allow us to grow past the 100 franchisee mark. --- ### Builder Prime Rocks - Overall rating: 5/5 - Reviewer: Serge R. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Builder Prime had been a great switch for us from our previous CRM. We have a better view of our numbers now. Selling is easier with the intergarted E signature feature and the automations. Project management is easier as we can track all materials, labour and commisions withing the CRM. We love Builder Prime, It's been a bit of a learning curve but we are happy we made the switch. Builder Prime's support team is amazing too. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like like how everything is under one platform from lead management to project management to tracking materials labour and commissions for proper job costing and the reporting on your KPI's gives you a clear insight on how well your company is doing. The ease of the E-signature feature and automations has helped our sales team and production stay on top of everythings. #### Cons I wish we had more time onboarding and making sure we set up everything properly and as efficiently as possible. It's a beast of CRM and can be overwelming. #### Reasons for switching to Builder Prime Builder Prime offers a lot more to track and manage your business. --- Showing 1 - 10 of 91 Reviews [See All Reviews](https://www.softwareadvice.com/construction/builderprime-profile/reviews/) ## Builder Prime Popular Comparisons [AccuLynx vs Builder Prime](https://www.softwareadvice.com/construction/builderprime-profile/vs/exactlogix-acculynx/)[Contractor Foreman vs Builder Prime](https://www.softwareadvice.com/construction/builderprime-profile/vs/contractor-foreman/)[JobTread vs Builder Prime](https://www.softwareadvice.com/construction/builderprime-profile/vs/jobtread/)[Jobber vs Builder Prime](https://www.softwareadvice.com/construction/builderprime-profile/vs/jobber/)[Houzz Pro vs Builder Prime](https://www.softwareadvice.com/construction/builderprime-profile/vs/houzz-pro/)[Albi vs Builder Prime](https://www.softwareadvice.com/construction/albi-profile/vs/builderprime/)[Buildertrend vs Builder Prime](https://www.softwareadvice.com/construction/builderprime-profile/vs/buildertrend/)[FollowUp CRM vs Builder Prime](https://www.softwareadvice.com/construction/builderprime-profile/vs/cloud-power/) [Compare All Alternatives](https://www.softwareadvice.com/construction/builderprime-profile/alternatives/) ## Other Top Recommended Construction CRM Software [Houzz Pro](https://www.softwareadvice.com/construction/houzz-pro-profile/) **4.3** (1088) Recently recommended **425** times [Procore](https://www.softwareadvice.com/construction/procore-profile/) **4.5** (2680) Recently recommended **180** times [Sage Construction Suite](https://www.softwareadvice.com/product/185440-Sage-Construction-Suite/) **4.0** (1061) Recently recommended **155** times [AccuLynx](https://www.softwareadvice.com/construction/exactlogix-acculynx-profile/) **4.6** (847) Recently recommended **130** times Stuck Between Options? 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