All Buildertrend Reviews
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Buildertrend Reviews
Reviews Summary
Overall Rating
4.5Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.4
Customer Support
4.7
Value for money
4.3
Functionality
4.3
Pros
"The mobile app is often cited as a strength, allowing field workers, subcontractors, and project managers to update tasks, add photos, and communicate on the go."
"It also allows us to keep all of our conversations centralized and documented. And mid conversation, we can toggle between a team-only chat within a client conversation which is such an amazing feature."
"The mobile app is easy to use for our field crew and the portal is crucial to managing and tracking project costs"
Cons
"For contractors, builders, or construction businesses considering Buildertrend: be extremely careful. Once your information is inside their system, retrieving it later is a massive challenge. If you’re planning to switch platforms in the future or just want flexibility, keep in mind that your data will not be easily portable."
"I reached out to support, expecting a solution, and was told that there is no option for bulk downloading data — something I find very hard to believe for software at this scale."
"It often crashed or refused to load and only offered limited features from the main software, so all our crew only used the app for the time clock feature. If we had to access the software in the field, we all just used the mobile web browser on our phones and loaded the full webpage."
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