Buildertrend vs ClockShark
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.3 / 5
4.7 / 5
Value for Money
4.3 / 5
4.7 / 5
Customer Support
4.7 / 5
4.8 / 5
Functionality
4.2 / 5
4.6 / 5
Last Review Written
September 9, 2024
September 12, 2024
Pros/Cons
Pros
- Your online help, live chats and training videos are EXCELLENT. My coach has been extremely helpful and I have gained much knowledge from my personal appointments with him.
- Buildertrend has been great so far and we are happy we chose to use this product. Hopefully as some of these new fixes / integrations get worked out the tool will become even more useful for us.
- It is very easy to access, it is user friendly and i am really enjoying learning new things each week. Tutorials are very good and easy to understand.
Cons
- This went on for months before I realized it was happening. When asked them to refund the missed months before I continued with buildertrend they simply said “they can’t refund any charges.
- The worst drawback is that there is essentially no function for schedulING.
- Some of the accounting package link-up can be frustrating and we lost a function recently which was not particularly helpful for us and was driven by other contractors needs who use the software.
Pros
- Best feature is the customer service. They are very responsive and care about the company.
- They are polite and on top of things and even check in with us to ensure we are having the best experience possible.
- Software is very easy to use and user friendly with help of video tutorial provided within the platform and it is i can say one of best GPS and time tracking software.
Cons
- I'm still unsure about ClockShark's billing. Our hourly staff turnover is relatively high and getting charged for a month of services for a person who left after three days seems costly.
- No way to customize them other than the basic per job or per employee, and date. So many of them were useless, and none of them are accurate for us because of the fluctuation in prevailing wage rates.
- Nothing special to keep me using the app, just grew bored and lazy of experimenting with this type of things.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
N/A
FrontRunners
2024
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
15 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
