Buildertrend

FollowUp CRM

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Ratings & Reviews

Overall Rating

4.50 / 5 (1,500)

4.52 / 5 (182)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.0 / 5

Last Reviewed

February 21, 2020

January 23, 2020

Pros/Cons

  • Pros

  • Price point is good and customer service was outstanding. The 60 day trial was a HUGE plus. Most other companies offer 10 day trials.

  • I love that it keeps us organized from the beginning of the job through the end.

  • Cons

  • It is a little cumbersome to learn from scratch, but every minute spent in learning can save hours later.

  • Too many features and not simple to use. Great for long projects but not good for projects that take 2 weeks or less.

  • Pros

  • The system had a nice dashboard and the ability to dial in on the numbers. Was easy to search for records and was helpful to project sales

  • I appreciate the way it allows me to see what I have to do next with each client. It puts clients that have urgent needs at the top and highlights them in red when I need to do something for them.

  • Cons

  • Needs a better functioning app. Other than that it is a definitely a great software for our roofing business.

  • The software is great. The mobile app does need some work. Particularly in the search area.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2019

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

323 Recommendations

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots