---
title: "Buildertrend vs ServiceTitan - 2026 Comparison - Software Advice"
description: "Buildertrend vs ServiceTitan - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization."
source_url: "https://www.softwareadvice.com/construction/buildertrend-profile/vs/servicetitan/"
page_type: "comparison"
language: "en"
---

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Buildertrend vs ServiceTitan

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

Updated October 21, 2026

# Buildertrend vs. ServiceTitan: 2026 Comparison

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Updated October 21, 2026

# Buildertrend vs. ServiceTitan: 2026 Comparison

Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free.

Free Expert Guidance

Real Human Advice

1M + Businesses Helped

Product comparison

Compare up to 3 products side-by-side

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Add product

[](https://www.softwareadvice.com/construction/buildertrend-profile/)

[Buildertrend](https://www.softwareadvice.com/construction/buildertrend-profile/)

4.5

[(2489)](https://www.softwareadvice.com/construction/buildertrend-profile/reviews/)

Starting Price

Not provided by vendor

Free trial: Not available

Free version: Not available

Pros:

-   Project management
-   Scheduling feature

Cons:

-   Unintuitive interface
-   Slow performance

Who uses Buildertrend

Based on 2489 reviews

-   Popular among: Small businesses
-   Most common industry: Construction (61%)
-   Top use cases: Construction Management (4%), Project Management (3%) and Construction Estimating (2%)

84% of users recommend this product

[](https://www.softwareadvice.com/field-service/servicetitan-profile/)

[ServiceTitan](https://www.softwareadvice.com/field-service/servicetitan-profile/)

4.3

[(342)](https://www.softwareadvice.com/field-service/servicetitan-profile/reviews/)

Starting Price

Not provided by vendor

Free trial: Not available

Free version: Not available

Pros:

-   Continuous updates
-   User-friendly interface

Cons:

-   High cost
-   Feature limitations

Who uses ServiceTitan

Based on 342 reviews

-   Popular among: Small businesses
-   Most common industry: Construction (52%)
-   Top use cases: Field Service Management (27%), HVAC (25%)

72% of users recommend this product

[](https://www.softwareadvice.com/construction/buildertrend-profile/)

Buildertrend

4.5

[(2489)](https://www.softwareadvice.com/construction/buildertrend-profile/reviews/)

[](https://www.softwareadvice.com/field-service/servicetitan-profile/)

ServiceTitan

4.3

[(342)](https://www.softwareadvice.com/field-service/servicetitan-profile/reviews/)

+

Add product

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## Buildertrend vs ServiceTitan: At a glance

* * *

Product ratings at a glance
|  | Buildertrend | ServiceTitan |
| --- | --- | --- |
| Overall rating | 4.5<br>2,489 reviews | 4.3<br>342 reviews |
| Ease of use | 4.4 | 4.1 |
| Value for money | 4.3 | 3.8 |
| Functionality | 4.3 | 4.2 |
| Customer support | 4.7 | 4.0 |
| Ease of deployment | 3.8 | 3.4 |

Best in comparison

Looking for better value for money? Ask an advisor for high-rated alternatives

Looking for better value for money? Ask an advisor for high-rated alternatives

Looking for better value for money? Ask an advisor for high-rated alternatives

## User interface

* * *

## Key features

Features selected based on 2,831 reviews from Construction Management

* * *

Alerts/Notifications

N/A

Billing & Invoicing

4.5

Budget Management

3.7

Calendar Management

N/A

Contact Database

N/A

Document Management

4.0

-   Issue Management: 4.9
-   Real-Time Updates: 4.8
-   Job Scheduling: 4.7
-   Contractor Management: 4.7
-   Expense Tracking: 4.7
-   Time & Expense Tracking: 4.6
-   Cost Estimating: 4.6
-   Calendar Management: 4.5
-   Task Progress Tracking: 4.5
-   Billing & Invoicing: 4.5
-   Project Tracking: 4.5
-   Multiple Projects: 4.4
-   Project Management: 4.4
-   Quotes/Estimates: 4.4
-   Task Scheduling: 4.3
-   Proposal Generation: 4.3
-   Scheduling: 4.3
-   Customizable Templates: 4.3
-   Project Planning/Scheduling: 4.2
-   Collaboration Tools: 4.2
-   Task Management: 4.2
-   Reporting/Project Tracking: 4.2
-   Status Tracking: 4.1
-   Workflow Management: 4.1
-   Change Order Management: 4.1
-   Lead Management: 4.1
-   Mobile Access: 4.1
-   Timesheet Management: 4.1
-   Project Estimating: 4.0
-   Document Management: 4.0
-   Purchase Order Management: 3.9
-   Subcontractor Management: 3.9
-   Budget Tracking: 3.9
-   Bid Management: 3.9
-   Estimating: 3.8
-   Job Costing: 3.8
-   For AEC Industry: 3.7
-   Warranty Tracking: 3.7
-   Accounting Integration: 3.7
-   CRM: 3.5
-   Supplier Management: 3.4
-   Contract/License Management: 3.3

Alerts/Notifications

1.7

Billing & Invoicing

4.2

Budget Management

N/A

Calendar Management

3.9

Contact Database

3.7

Document Management

N/A

-   Job Tracking: 4.9
-   Project Management: 4.8
-   Real-time Scheduling: 4.6
-   Job Management: 4.5
-   Service History: 4.4
-   Customer Database: 4.3
-   Dispatch Management: 4.3
-   Equipment Tracking: 4.3
-   Scheduling: 4.2
-   Billing & Invoicing: 4.2
-   Routing: 4.1
-   Calendar/Reminder System: 4.1
-   Project Tracking: 4.1
-   Customizable Forms: 4.1
-   CRM: 4.1
-   Quotes/Estimates: 4.1
-   Real-Time Updates: 4.1
-   Document Management: 4.1
-   Mobile Access: 4.0
-   Real-Time Data: 4.0
-   File Storage: 4.0
-   Invoice Management: 3.9
-   Payment Processing: 3.9
-   Calendar Management: 3.9
-   Online Booking: 3.9
-   Work Order Management: 3.9
-   Workflow Management: 3.9
-   Reporting & Statistics: 3.8
-   Estimating: 3.8
-   Contact Database: 3.7
-   QuickBooks Integration: 3.7
-   Job Scheduling: 3.6
-   Payment Collection in the Field: 3.6
-   Accounting Integration: 3.6
-   Bid Management: 3.5
-   Data Import/Export: 3.5
-   Electronic Signature: 3.5
-   Time Tracking: 3.4
-   Customizable Reports: 3.3
-   GPS: 3.3
-   Contract/License Management: 3.3
-   Timesheet Management: 3.3
-   Third-Party Integrations: 3.2
-   Inventory Management: 3.1

### Wondering if these products fit your needs?

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### Wondering if these products fit your needs?

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## Integrations

* * *

[

XeroNot enough reviews

](https://www.softwareadvice.com/accounting/xero-profile/)[

QuickBooks OnlineNot enough reviews

](https://www.softwareadvice.com/product/393202-QuickBooks-Online/)[

PlanSwiftNot enough reviews

](https://www.softwareadvice.com/construction/planswift-takeoff-estimating-profile/)

-   Gusto
-   Pipedrive
-   Salesforce Platform
-   HubSpot CRM

[

Sage IntacctNot enough reviews

](https://www.softwareadvice.com/accounting/intacct-accounting-profile/)[

OnCall AirNot enough reviews

](https://www.softwareadvice.com/product/532057-OnCall-Air/)[

pulseMNot enough reviews

](https://www.softwareadvice.com/customer-satisfaction/pulsem-profile/)

-   ZyraTalk
-   CompanyCam
-   Intuit Enterprise Suite
-   Zapier
-   SendPulse
-   Hover
-   Google Ads
-   QuarksUp
-   EagleView
-   NetSuite
-   Airship
-   QuickBooks Online

## Reviews

* * *

Positive review:

Salina T.

Operations Coordinator

Construction, 11-50 employees

"It was convenient for the client, operations, project managers and labourers to see the schedule updates in real-time on their respective access."

Jul 7, 2026

Negative review:

NC

Nikki C.

PERMIT TECHNICIAN

Construction, 11-50 employees

"One downside of Buildertrend is that it can feel complex for new users, with a learning curve during setup."

May 5, 2026

Positive review:

NC

Nikki C.

PERMIT TECHNICIAN

Construction, 11-50 employees

"It’s a powerful all-in-one construction management platform that improves organization, communication, and project tracking. While there’s a learning curve and cost considerations, it greatly enhances efficiency and workflow once implemented."

May 5, 2026

Negative review:

NC

Nikki C.

PERMIT TECHNICIAN

Construction, 11-50 employees

"It can also be costly for smaller teams, especially when adding advanced features."

May 5, 2026

Positive review:

VR

Verified Reviewer

Admin

Accounting, 2-10 employees

"It’s a comprehensive platform that keeps construction projects organized, from scheduling and budgeting to communication with clients and teams. While it takes a little time to get fully comfortable with all the features, once you do, it significantly improves efficiency and project visibility."

Apr 8, 2026

Negative review:

RT

Rob T.

Owner

Construction, 2-10 employees

"For contractors, builders, or construction businesses considering Buildertrend: be extremely careful. Once your information is inside their system, retrieving it later is a massive challenge. If you’re planning to switch platforms in the future or just want flexibility, keep in mind that your data will not be easily portable."

Dec 4, 2025

[Read all reviews](https://www.softwareadvice.com/construction/buildertrend-profile/reviews/)

Positive review:

SL

Sai Akshith L.

Assistantship

Education Management, 11-50 employees

"Strong data management capabilities, central record-keeping, and efficiency in tracking workflows."

Jun 16, 2026

Negative review:

John H.

Owner

Construction, 2-10 employees

"The cancellation terms are brutal and they are not clearly communicated upfront. If you wish to cancel you'll have to pay the remaining roughly 22k balance to get our and if you want to cancel after your initial contract ends, you must do so within an exact 30-day window or you are automatically renewed and locked in again."

Jul 9, 2026

Positive review:

LO

Lucianna O.

Office - Call Center Manager

Construction, 11-50 employees

"Data Insights: ServiceTitan provides extensive reporting capabilities, allowing us to analyze call center metrics in real-time."

Mar 23, 2026

Negative review:

KK

Khiana K.

Customer Service Representative and Dispatcher

Construction, 2-10 employees

"Sometimes the support cases are closed without a resolution being found or with being told things are working as intended and they couldn't recreate the problem on their end or it is a known "disconnect" and a resolution is on their future roadmap. When there is a new software release, there tend to be a lot of bugs and issues that follow it - both in the office and on the mobile app."

Jun 26, 2026

Positive review:

VR

Verified Reviewer

Service Manager

Electrical/Electronic Manufacturing, 51-200 employees

"ServiceTitan is a robust software platform because it unifies scheduling, dispatching, invoicing, payments, and reporting in one cloud-based system designed specifically for home service and trades businesses, which streamlines operations end-to-end and supports both office staff and field technicians efficiently"

Feb 11, 2026

Negative review:

WW

Whitney W.

Office Manager

Construction, 201-500 employees

"It truly puts all of your eggs in one basket. When the platform experiences a system outage, it paralyzes the whole company—the office loses access to customer records and schedules, and the field technicians can't get the data they need. While the system is powerful when running, the operational risk during downtime is a major anxiety for any management team."

Jun 3, 2026

[Read all reviews](https://www.softwareadvice.com/field-service/servicetitan-profile/reviews/)

## Customer support

* * *

Buildertrend

Email/Help Desk: Available

FAQs/Forum: Available

Knowledge Base: Available

Phone Support: Available

24/7: Not available

Chat: Available

ServiceTitan

Email/Help Desk: Available

FAQs/Forum: Available

Knowledge Base: Available

Phone Support: Available

24/7: Not available

Chat: Available

## Training options

* * *

Buildertrend

In Person: Available

Live Online: Available

Webinars: Available

Documentation: Available

Videos: Available

ServiceTitan

In Person: Available

Live Online: Available

Webinars: Available

Documentation: Available

Videos: Available

## Send this comparison chart to my inbox

## Popular Comparisons

* * *

[Contractor Foreman vs Buildertrend](https://www.softwareadvice.com/construction/buildertrend-profile/vs/contractor-foreman/)[Jobber vs ServiceTitan](https://www.softwareadvice.com/field-service/jobber-profile/vs/servicetitan/)