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Buildertrend vs ConstructionOnline
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.3 / 5
4.3 / 5
Value for Money
4.3 / 5
4.4 / 5
Customer Support
4.7 / 5
4.8 / 5
Functionality
4.2 / 5
4.3 / 5
Last Review Written
November 22, 2024
November 26, 2024
Pros/Cons
Pros
- Buildertrend is an amazing tool - it helps us keep track of all of our projects seamlessly. One of my favorite assets about BT is their customer service.
- It is very easy to access, it is user friendly and i am really enjoying learning new things each week. Tutorials are very good and easy to understand.
- Buildertrend has been great so far and we are happy we chose to use this product. Hopefully as some of these new fixes / integrations get worked out the tool will become even more useful for us.
Cons
- This went on for months before I realized it was happening. When asked them to refund the missed months before I continued with buildertrend they simply said “they can’t refund any charges.
- The worst drawback is that there is essentially no function for schedulING.
- Some of the accounting package link-up can be frustrating and we lost a function recently which was not particularly helpful for us and was driven by other contractors needs who use the software.
Pros
- They're honest and want to build true win win relationships. All my reps have all been fantastic.
- The ability to have a set of shared plans is super helpful, as you can make field modifications in real time and have them reflected on all your coworkers plans as well, and vice-versa.
- I can put in a invoice for a job, and then my other two coworkers can look at it when they have time. Win was super helpful with me yesterday.
Cons
- We had fraud on our account so our card was blocked and our account suspended. We called our rep and gave her our new card number and she put us back in business.
- This makes the likelihood of proper use by our guys in the field highly unlikely, which could be worse than if we don't use GamePlan at all.
- Occasional outages through the Construction Online sometimes slow down the input and receipt of information. No formal training for mobile users.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
N/A
FrontRunners
2024
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
