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Buildertrend vs Xactimate

Buildertrend vs Xactimate

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Overall Rating
4.5 (1634)
3.9 (59)
Ease-of-Use
4.3 / 5
3.5 / 5
Value for Money
4.3 / 5
3.5 / 5
Customer Support
4.7 / 5
4 / 5
Functionality
4.2 / 5
3.9 / 5
Last Review Written
September 28, 2024
June 30, 2023
Pros/Cons
  • Pros

  • Buildertrend is an amazing tool - it helps us keep track of all of our projects seamlessly. One of my favorite assets about BT is their customer service.
  • It is very easy to access, it is user friendly and i am really enjoying learning new things each week. Tutorials are very good and easy to understand.
  • Buildertrend has been great so far and we are happy we chose to use this product. Hopefully as some of these new fixes / integrations get worked out the tool will become even more useful for us.
  • Cons

  • This went on for months before I realized it was happening. When asked them to refund the missed months before I continued with buildertrend they simply said “they can’t refund any charges.
  • The worst drawback is that there is essentially no function for schedulING.
  • Some of the accounting package link-up can be frustrating and we lost a function recently which was not particularly helpful for us and was driven by other contractors needs who use the software.
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  • Pros

  • Ability to use it across different platforms all. Whilst having cloud syncing offers good options for our staff to be able to coordinate project estimates easily and effectively.
  • Very easy to use, easy to access from anywhere: tablet, desktop, phone or online. Customer service is great and can help you out any time.
  • Xacitmate is great for pretty much all trades. It makes it easier and a lot faster to get an estimate out to you customers I definitely recommend it.
  • Cons

  • Everything stinks extremely bad, no longer user-friendly, for Adjuster is that like to write poor estimates.
  • Their customer service is horrid. Since the insurance industry uses the application, contractors are stuck using it as well.
  • If you aren't aware of the deficiencies you could find yourself short on an estimate. Drywall is severely lacking compared to market value.
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Pricing Range
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Product Demo & Screenshots
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos