One of the better attributes of this software would be the ease of use. There is an easy learning curve meaning mastering the software would be an attainable goal.

Its easy to use as a supplier and easy to find what you are looking for. I also like to see when the builder completes the orders.

Most of the issues are fixed via Customer Support since I do not have full access as an Admin.

The integration of Supply Pro and Build Pro is a solid idea and has been executed well. When used the scheduling was very helpful in training new PMs.

It seems to work well for our GC and they apparently like the ability to make payments to their subs and vendors through this software, if they choose.

I really like that I can see all upcoming jobs for scheduling through payment. It is very inclusive of all the information I need to do our work for our Builder.

Have been using it for many years, and love the ease of the system, the notifications via email when new orders come, and love getting paid ontime.

Having the wrong vendors or having things say self supplied.

Fantastic efficiency and productivity thanks to Supply Pro / Build Pro.

This prorgam, in my opinion, is great for builders who are doing only 200 or fewer homes a year.

I love the ease of scheduling, rescheduling, and communicating with our trade partners.

Ease of use, the scheduling processes for daily tasks are very helpful.

As a 3rd party inspector, it was a seamless transition to start using Hyphen's Buildpro system and integrate it with our current system.

The flexibility with the different modules including customer care and reporting. Technical Support is excellent.

I've run into some technical issues with using the buildpro app in areas with poor cell reception.

There is no way to print a calendar after scheduling each home.

It covers a large amount of info and has a lot of ability to track everything. Wish it integrated with supply pro a bit easier.

It gives you the ability to make changes quickly and effectively in the field.

It’s ability to mass communicate to all trades. The more effort one puts into the template and set up the better it works.

The ease of using the software and the ability to streamline the building process.

It has been a great tool for our builders and we are working on using the Warranty Module so that we can reap the benefits on the customer service side. It is a great tool for homebuilding companies.

Struggle with getting IBSWIN/BuildPro communication flow.

A good comprehensive software for supply chain management. My team tried out this software and although we elected to go a different route, we would have been successful going with this software.

Also many of our PMs had troubles with changes not being made while offline. Had trouble scheduling while working on Condo/Apartment projects.

It is hard for me to grasp the scheduling tools.

Very easy to navigate through the system to see jobs. Some of the reports are excellent, very easy to pull up PO's see job status.

As our trade partners come to trust our scheduling and communication through BuildPro, they gain more faith in us as a builder.

It has been an amazing resource for acquiring and organizing our leads and the calendar and note taking ability is unmatched.

The most hated part of Zoho is its Customer support , it is very pathetic and sometimes it is very glitchy which makes the CRM unusable.

Easy to use, has a good free tier, innovative, friendly UI and UX, a good product in general, good mobile application.

Easy setup, they have different templates for different industries which is nice, can quite easily adjust it with the Zoho Creator, customer support is great too.

This is such an amazing application and customer support on this product is amazing.

I LOVE THAT WE CAN ACCESS FROM ANYWHERE. WOULD LOVE TO INCORPORATED FOR THE FULL STAFF BUT IS BEING USED FOR CERTAIN STAFF ONLY.

The best is contacts and accounts flexibility. Also seamless integration with Zoho Finance suite, which is very good.

Great product for the price. Easy of use and being compatible with other CRM programs, makes it a winner for our company.

My overall experience has been one filled with struggle and frustration.

I really loved the software and recommended it to many of my customers and they are happy with it for months now.

We've got some problem with the email invitations often sent into the spam folder of our customers... but it's a common problem with other CRM I guess.

It is useful for business purpose as it helps maintaining connection with clients and helps to build great customer relations.

I have used other platforms, however there is something very user friendly about this solution, the customer support team and extremley helpful and on hand to answer any enquiries they are patient.

The integration is really awesome, also tracking the invoices and payment really impressive, just I'm not totally satisfied with​ the interface.

Reporting part is also good as compared to other clients, apart from this it analytics capabilities are also awesome.

You get different answers from different customer representatives and the lack of an account manager is painful. App store is full of apps that barely work or aren't maintained.

The reporting system of this software is the best thing I like most about this software. The format of reporting is the best thing.

Best CRM available in the market, Very easy to setup and use. My clients love using the CRM and very user friendly software tool.

Overall, we are happy with Zoho. They are good people, provide great support, and you can't beat the value for money equation.

It’s great to have such an amazing chat support. Overall I’m loving this database and all of its functions.

I love the free account and so does my team. It’s easy to use (once setup) and customer service has always been great.

This is a very easy to use CRM that helps stay on top of all my contacts. Amazing features for a free crm.

This is absolutely great CRM for a medium and big companies. One of the best clients cards, easy integrations and great solution for sales and marketing.

This is a good software to use for the beginners, support is awesome and compared to other alternatives in the market this is pocket friendly as well.

India customer service that can be hard to understand, the use of CRM platform can be confusing and disjointed.

Misleading information during the trial phase. Always upselling their useless apps through Zoho one.

Highly recommended and nice product for startups especially, who are looking for budget friendly and reliable product.

Great features, great integrations, nice price. Good instructions, and even a full course on Linkedin Learning.

The UI is so confusing that I had trouble discovering the features that I needed.

Sometimes, i can even login to the platform and keep showing an error for the Captcha. Other than that, the email template that are provided is difficult to edit and not many option to customized it.

I primarily use it for business e-mails and internal communication. I love how clean and organized it keeps all of my e-mails, and I love the tabs and how customizable my inbox is.

Reminders are extremely helpful in followups. Campaign analytics are really awesome and gives the best analytics to identify the top leads.

The RingCentral integration is especially great with company wide caller ID that syncs with all Modules and the integration between the Zoho ecosystem is just great.

The calendar is pretty good, it has a very good and constant feedback, graphs and charts are really useful.

We are happy overall with the Zoho experience. It is perfect for us to collect sales data and to see graphically where we are for the year.

It is super user friendly and customizable to fit your needs. It allows you to really connect with your customers - with ease.

US Dollar

BuildPro is the largest supply chain, residential construction management software solution in North America. BuildPro’s cloud-based construction scheduling and supply chain management platform provides real-time information with greater accessibility, accuracy and efficiency. Today’s Builders must produce more while spending less, which means the need for efficiency has never been higher. Delivering efficient communication between Builders and Suppliers, it enables users to execute projects in less time and with less effort. 

Learn more about BuildPro at www.hyphensolutions.com/info/products/buildpro/ and visit  www.hyphensolutions.com to explore Hyphen's software solutions for the residential construction industry.

LongDescription

Purchase Order Management

Customizable Reports

Rescheduling

Progress Tracking

Job Costing

Contract/License Management

Project Scheduling

Data Import/Export

Bid Management

Real-Time Notifications

Real-Time Updates

Activity Dashboard

Reporting & Statistics

Customizable Templates

Job Scheduling

Supplier Management

Warranty Tracking

Quotes/Estimates

Change Order Management

Task Management

Document Management

Compliance Management

Work Order Management

Contact Hyphen Solutions for pricing information.

Phone Support

2-10

11-50

51-200

201-500

501-1000

1000+

BuildPro

In Person

Zoho CRM is a cloud-based business management platform that caters to businesses of all sizes. It offers sales and marketing automation tools with helpdesk, analytics and customer support functions.


Zoho CRM helps users respond to customers across channels in real-time. Zia, Zoho CRM's AI-powered sales assistant, can predict an appropriate time to contact customers. It scans emails for urgency and can display relevant statistics or documents when performing searches. Users can integrate with G Suite, WordPress, MailChimp, Evernote, Unbounce and other third-party systems. Zoho CRM's software development kits provide tools to build custom functions to add to the CRM.


Zoho CRM is available on monthly or annual subscriptions and support is extended via phone, email, documentation and other online measures.



Commenting/Notes

Third-Party Integration

Real-Time Analytics

Engagement Tracking

A/B Testing

Rewards Management

Content Delivery

Cataloging/Categorization

Website Analytics

Sales Analytics

Customer Surveys

Forecasting

Multi-Channel Marketing

Business Card/Badge Scanning

Surveys & Feedback

User Management

Social Marketing

Meeting Management

Internal Chat Integration

Text Analysis

Product Catalog

Mobile Alerts

Lead Capture

Performance Management

Email Alerts

Document Storage

Proposal Generation

Access Controls/Permissions

Activity Tracking

Data Synchronization

Customer Segmentation

Drip Campaigns

Customer Service Analytics

Sales Pipeline Management

Referral Tracking

Task Scheduling

Marketing Calendar

Calendar/Reminder System

Relationship Tracking

Transaction History

Incentive Management

Project Management

Lead Distribution

Multi-Campaign

Pipeline Management

Communication Management

Customer Accounts

Customer Database

Team Assignments

Calendar Management

Goal Management

Call Management

Customizable Fields

Collaboration Tools

Automated Routing

Activity Management

Churn Management

Content Library

Sales Trend Analysis

eCommerce Management

Client Tracking

Template Management

Scheduling

ROI Tracking

Campaign Segmentation

Email Tracking

Campaign Planning

Customer Support

Graphical Data Presentation

Buyer Management

Lead Generation

Email Templates

Customer Activity Tracking

Email Distribution

Contact Management

Customer Experience Management

Help Desk Management

Sales Approval

XML/RSS

Opportunity Management

Content Management

Configurable Workflow

Lead Management

Multi-Currency

Email Marketing

Statistical Analysis

Mobile Access

Social Media Monitoring

Sales Reports

Dashboard Creation

Sales Activity Management

Multi-Channel Data Collection

Wiki

Free Edition  (CRM for entrepreneurs) - Forever free upto 3 Users.

Standard Edition (Sales tracking for Small Businesses) - $14/user/month (billed annually).

Professional Edition (Complete CRM for any SME) - $23/user/month (billed annually).

Enterprise Edition (CRM for multi-level organizations) - $40/user/month (billed annually).

Ultimate Edition (CRM for large-scale organizations) - $52/user/month (billed annually).

BuildPro vs Zoho CRM

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