BuildTools is a web-based construction management system designed for residential construction firms. Designed with the help of custom home builders, the solution offers project management, scheduling, service management, document storage, budget and purchasing, and customer management capabilities.

BuildTools is designed for custom homebuilders and remodelers, and can be used by construction managers, general contractors and design/build firms that work on residential projects. The software is offered on a monthly subscription basis and requires an initial setup fee for training, branding, and website integration. The monthly cost includes an unlimited number of projects, users, and unlimited storage.

Key features in the BuildTools project management application include a scheduling application, integrated messaging that captures project communication, bidding, change orders and purchase orders, photo management, document control, and budgeting. The service management application offers dispatching, work orders, contract management, and service orders. Finally, the customer management application includes features for reporting and forecasting. The solution also offers a buyer dashboard for monitoring key indicators in real-time.

Budget Listing with Headings
Budget Listing with Headings
Budget Listing with Headings
Document Management
Document Management
Gannt Schedule Chart and Schedule
Gannt Schedule Chart and Schedule
Messaging Preview Pane
Messaging Preview Pane
Project Overview Dashboard
Project Overview Dashboard
Project Selections / Scope of Work
Project Selections / Scope of Work

Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000



31 Reviews of BuildTools

Overall rating

4.0 / 5 stars

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Lain from Solid Rock Custom Homes

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2017

We have been using Build Tools for several years now. We appreciate the attention to the details.

We have been using Build Tools for several years now and love the way it helps us stay up to date with our projects for our clients. Our clients love the continual feedback (weekly updates) and appreciate how they can access pertinent information for their project virtually anywhere in the world at any time. It saves us time and money. We have shopped other competitors and have found the functionality and commitment to continual improvement the best in the business. We will continue to use Build Tools. Thank you TEAM BT for an excellent application.

Pros

Build Tools has done an excellent job at listening to what the customer needs in their software development. We are a custom home builder and appreciate the details in the day-to day use of their product. Our clients like the access to the information and that helps us look more professional and gives a higher level of customer service. We send out the weekly reports (updates) on all of our jobs on Tuesdays. Clients love this interaction and ability to stay informed. Happy client, happy projects!!! Thank you Build Tools.

Kim from Solid Rock Custom Homes

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2017

Build tools has been very helpful for our business, and for our clients

Pros

Ability for client log ins, lead tracking, Financial and Change order processes, the customer support team is great, reports, and the client dashboard. We also like the scheduling side, but think a few tweaks could be made.

Cons

Selections - This tab is great to have but is very difficult for us to use (inputting items for selections, modifying and general use is difficult).

General Back end items - making changes to the settings or back end items is not intuitive. We updated our cost codes this year and making those changes on the back end and then the front end was difficult to do. Some setting changes are also hard to find in the administrator.

Derek from Smallwood Design and Construction

Ease-of-use

Value for money

Customer support

Functionality

October 2017

It's perfect for smaller companies that gives you everything you need, and nothing that you don't.

Ability to track the schedule, budget and project health and history at the press of a button.

Pros

The features are useful and helpful to the bottom line. I can track the health of my project much easier and it helps add structure to our company organization. The pricing structure allows us to utilize the software on all our projects without having to pay a premium per project. It is perfect for custom builders and re-modelers. We can track our resources more efficiently and maintain a tighter project schedule.

Cons

It occasionally will have minor glitches or lags where I will need to refresh my browser and re-try.

Ben from Evolve Builders Group

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2017

Transformational. Scaleable. Powerful. Appropriately priced and with solid support.

We have been able to tie together multiple geographically dispersed staff and simultaneously dispense with multiple different tools/desktop based software. It has increased our ability to monitor work performance, share experiences and ensure continuity of work during staff absences as all project information is always available to all permitted users from virtualy any device.

Pros

BuildTools has far more features than other systems we compared in its class.

This has allowed us to perform not only almost all major business functions: selections & client management, change order documentation, communications, bids procurement, budget monitoring, scheduling, and invoicing but also other important but less well promoted capabilities such as daily logs (for health, safety & schedule deviation monitoring), meeting minutes that permit tasks to be assigned & tracked (for use with clients, subcontractors/suppliers, or internally) among others.

This combined with the product's progressive incremental improvements and willingness to occasionally make changes based on our own suggestions or requests add up to good value.

Cons

The advantage of having so many features can also be a detriment to new users, for whom learning and navigating the system may be overwhelming at first. This is exacerbated by weak FAQs/video tutorials and lack of proactive hints/suggestions as to how to get the most out of the software.

However if one is patient and implements the system section by section as each are successively mastered and while doing so makes use of the excellent and always responsive (and free) support staff, then this shortcoming can be overcome, revealing all of the features and capabilities.

Jessica from Golden Rule Builders

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2017

I appreciate the value of Build Tools to communicate with our clients and trades.

Being able to communicate effectively to our trade partners and clients. Keeping the project managers of each job on schedule with their daily logs and for purchasing by sending PO's to trade partners to be confirmed as well as change orders to be reviewed and approved by the client.

Pros

I like that our clients and trades can see the progress of their home as it is being built from start to finish. They can access anything from building permits to daily schedules and pictures of progress. It's a wonderful way to schedule your trades in advance as well to ensure they will be there when they are needed and lets the clients know who will be out at their home and when.

Cons

There is no way to create a master schedule for all the jobs for in-house use in terms of accountability. We would like to be able to put all current jobs major scheduling items on one grand schedule. I was told by September there was to be a new roll out of the software including using the schedule as we need and my company would be a tester of that roll out and I have not heard anything since then. There is also little pains such as when pictures are uploaded they get turned sideways no matter that the original orientation was straight up.

Aayah from Phenomenal, Inc.

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

February 2017

Worst construction management tool I have ever used

Buildtools was probably one of the worst apps we ever used. No one was able to understand how to utilize it and no real templates were available. Getting in contact with customer service for help wasn't very easy either.

Pros

Cost was pretty low

Cons

Everything else

jeffrey from D+B Group

Specialty:  Design/build firm

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2016

Good but not for commercial g.c's

We have used Buildtools for about 2 years and are finding it not a good fit for us anymore. As a commercial general contractor we struggle to use Buildtools because it lacks some detail and features we need.

Pros

Fast, streamlined and simple, good customer service. Nice style and presentation..

Cons

Too residential, limited features, no sub contract change orders, no way to resend purchase agreements or sub contracts. Most of the emails sent from Buildtools get sent to spam by vendors.

oshi from ovur builders

Specialty:  Construction manager

Ease-of-use

Value for money

Customer support

Functionality

August 2016

good customer service but its extremely slow

Pros

good customer service, but you will need them quiet many times.

Cons

extremely slow for people which time is an asset, many basic stuff dont exist

Randy from Celebration Homes Inc.

Specialty:  Design/build firm

Ease-of-use

Customer support

Functionality

May 2016

A work in progress!

Pros

The folks at Build Tools are friendly and accesible, which they need to be because they have no training manual, which is a challenge for a product that spans so many functional areas. No average team member would be able to puzzle out this rubics cube by themselves. However, the tech support always does their best to help you figure it out! The scheduling and warranty modules are the easiest to work with and once you figure out an appropriate notification regime for your company, you can get the schedules to work. Although its a bit awkward to update schedules (too many clicks to just say something is "done", the basic idea is pretty good.

Cons

After using schedules and warranty for two years, we are dying to try selections, budgets, and PO's....and integrate into Quickbooks. However....there are a lot of levels of data entry to get this set up and not a lot of guidance on what the best practice should be. A LOT of cross links and that generates nervousness. Some challenges just getting the budget to show expected profit. All must be workable, however without a clear manual, its hard to know.

Heather from Countrywide Barns

Specialty:  General contractor

Ease-of-use

Customer support

Functionality

January 2016

The software is very slow. It is cloud based but lags.

Pros

It is easy to use. Very simple structure. We load all projects into the software with ease.

Cons

The biggest issue is when we attempt to login it can take a while to pull up the site. Sometimes I just give up. This has happend numerous times. It is not efficient when you cannot access the program.

Stacy from RE Titans LLC

Ease-of-use

Customer support

August 2015

Lots of functionality for the price!

The system is easy to use and intuitive. We were searching for a full-service, online based construction management system with client interface. Build Tools has delivered. You can see in the way it functions it was designed by a builder. We have been able to on-board quickly and put the system to work immediately. Definitely recommend Build Tools!

Dan from Dan Grammatico Signature Homes

Specialty:  Building owner

Ease-of-use

Customer support

Functionality

April 2015

Buildtools is a good product that is still young and needs some work.

Pros

I like that everything has been centralized. I helps keep everybody in the office in the "know" 24/7. I also like the customer communication aspect they can log in and check everything anytime.

Cons

The software has some bugs that need attention. The company is very good at helping however some things need to be changed by the software developers.

Mark from Stonehouse Designs

Specialty:  Design/build firm

Ease-of-use

Customer support

Functionality

December 2014

Great tool and easy to use!

Pros

We've had a great start to BuildTools. We've been with BuildTools for a month now and really feel like we know the system. It took a couple of weeks to get spooled up, but we're rolling now. The training team was great; we set up several initial training sessions with my team. Trainings were customized for the various users. The support folks were also very responsive for quick questions, both on the phone and via email.

Cons

We haven't found anything to complain about. Based on the support we've had thus far, I'm not worried.

Brad from Custom Home Builder/Remodeler

Specialty:  Design/build firm

Ease-of-use

Customer support

Functionality

December 2014

Couldn't run my company without it!

Pros

BuildTools is a great product. It does everything I need and then some. The staff at BuildTools is fantastic. Their knowledge of the program, construction, and general business acumen is great. They've helped not only with setup of the software, but provided valuable insight to better help me run the business.

Cons

We had a great experience. I can't say that there's anything that we didn't like.

Eric from Kurber Constriction LLC

Specialty:  General contractor

Ease-of-use

Customer support

Functionality

December 2014

Decent program, lacking training & customer service

Pros

The interface is easy to navigate. It has a good budget and schedule.

Cons

After the initial set up/sales process, most interaction is handed off to their third party tech support. They are typically easy to get ahold of initially but did not have answers and had to get back to us. We typically did not hear back from anyone without repeated follow ups from us. There is not any type of help button or knowledge base outside of the above mentioned tech support.

Scott from Jolley Construction

Specialty:  Construction manager

Ease-of-use

Customer support

Functionality

October 2014

BuildTools is good for multiple users in various places to share.

Pros

I like BuildTools' ease of use.

Cons

Having to update pictures one by one is time-consuming. I'd like to click multiple at a time to make it much faster.

Tracy from MDI

Specialty:  General contractor

Ease-of-use

Customer support

Functionality

September 2014

Still on the fence

Pros

The initial sales team was great. We felt that they understood our needs and that we were a great fit.

Cons

Some of the bugs aren't worked out, and we feel like a tester for the software.

Jim from 10 West Development

Specialty:  Design/build firm

Ease-of-use

Customer support

Functionality

July 2014

Powerful, but needs a better user interface to be completely useful

Pros

The tool contains all the features that you are looking for in a product like this; scheduling, task list, document storage, etc.

Cons

While all the tools are there, the interface and integration of these tools needs to be more integrated. And the company needs to provide more training.

Mark from Platinum Series Homes by Mark Molthan

Specialty:  Design/build firm

Ease-of-use

Customer support

Functionality

June 2014

BuildTools helps me sell more houses.

Pros

They are very responsive, and it's a great tool for our customers to see and use.

Cons

The schedule software has to reload to line date up to the columns. It's not a big deal, but you have to refresh the screen on the working schedule part.

Terry from Wardell Builders Inc.

Ease-of-use

Customer support

Functionality

October 2013

We are a custom builder, remodeler, and service company in the San Diego area. We work in the higher end of the residential market with over 40 employees. We have been implementing BuildTools over the last two months and should be complete with implementation by Dec.1 (a four-month process). We are currently using Timberline for our accounting package and Microsoft Project for our scheduling. We plan to shift our accounting to QuickBooks Enterprise at the first of the year. We selected BuildTools because of the integrated job costing with client and design team management features. It is working out very well. There are many options and almost unlimited user group features. We are trying to maximize this flexibility and making those choices does take some time. The biggest benefit of the software from our point of view. Forcing us to use consistent best practices while still allowing us to customize the client experience. Producing billings is exceptionally easy and fast. A client actually commented on how clear and easy it was to understand their billing (this was a cost plus bill). The scheduling module is limited as compared to Microsoft Project but that is far from a bad thing. The RFP process is also easy. Project document control, photos, etc are very simple. The ease of integration in the field with iPhone and Android tablets has been great. Taking meeting minutes with a tablet microphone greatly improves accuracy and tracking. I could comment on each module, but suffice to say it does what it says it does and it does it well. They are still improving the program. We have had a very close working relationship with Chad and his team. They have been pretty responsive but our company also has a deep background in project management and that may have an impact on how they deal with us. The pricing is extremely reasonable and the database appears to be very robust. I would purchase this software again. A commitment like this is at least a five year deal to me and we selected carefully. I am very satisfied with the software.


Displaying 1 - 20 of 31 reviews