--- title: "BuildTools Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of BuildTools. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if BuildTools is a good fit for you!" source_url: "https://www.softwareadvice.com/construction/buildtools-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Home Builder Software](https://www.softwareadvice.com/construction/homebuilder-software-comparison/) / [BuildTools](https://www.softwareadvice.com/construction/buildtools-profile/) / BuildTools Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/construction/buildtools-profile/) Reviews # BuildTools User Reviews ## Reviews summary - Overall rating: 4.1/5 - Total reviews: 48 ### Secondary ratings - Ease of use: 3.9/5 - Customer support: 4.2/5 - Value for money: 4.5/5 - Functionality: 3.9/5 ### Rating distribution - 5 stars: 26 reviews (54%) - 4 stars: 10 reviews (21%) - 3 stars: 10 reviews (21%) - 2 stars: 1 reviews (2%) - 1 star: 1 reviews (2%) ### Most mentioned pros - The integration into our business is other systems has been seemless both saving us time and effort in our daily processes. - Buildtool was very involved throughout the sales process as well as through the integration with our systems. As questions have come up, Buildtool is always available to help! - The system is user friendly for all skills levels and integration has been seamless. ## BuildTools customer reviews Showing reviews 1-25 of 48 (page 1). ### We have been using Build Tools for several years now. We appreciate the attention to the details. - Overall rating: 5/5 - Reviewer: Lain C. - Industry: Construction - Company size: 2-10 employees - Product usage: Used unspecified for more than 2 years - Reviewed: October 2017 - Review source details: This review was submitted organically. No incentive was offered We have been using Build Tools for several years now and love the way it helps us stay up to date with our projects for our clients. Our clients love the continual feedback (weekly updates) and appreciate how they can access pertinent information for their project virtually anywhere in the world at any time. It saves us time and money. We have shopped other competitors and have found the functionality and commitment to continual improvement the best in the business. We will continue to use Build Tools. Thank you TEAM BT for an excellent application. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Build Tools has done an excellent job at listening to what the customer needs in their software development. We are a custom home builder and appreciate the details in the day-to day use of their product. Our clients like the access to the information and that helps us look more professional and gives a higher level of customer service. We send out the weekly reports (updates) on all of our jobs on Tuesdays. Clients love this interaction and ability to stay informed. Happy client, happy projects!!! Thank you Build Tools. --- ### So happy we made the switch! - Overall rating: 5/5 - Reviewer: Mike S. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Buildtool was very involved throughout the sales process as well as through the integration with our systems. As questions have come up, Buildtool is always available to help! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The integration into our business is other systems has been seemless both saving us time and effort in our daily processes. #### Cons Compared to our previous system, I have not found any cons to this point after almost a year of usage. #### Reasons for choosing BuildTools I felt that Buildtool is a more user friendly platform. #### Reasons for switching to BuildTools I felt the customer service and product were better and have more room for positive growth. --- ### Build Tools for Custom Home Builders - Overall rating: 3/5 - Reviewer: Mark A. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall our experience has been good. We are looking forward to seeing advancements in the software. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 2/5 #### Pros Build Tools has excellence customer service. We are able to address any concerns immediately. They also, have excellent on going webinars about variou features of the software. The scheduling and document management features are the brightest features. Budgeting is also good. #### Cons Financial features are confusing for our clients. On their own they are fine as an overview of the project financials, but there is no direct invoicing feature without creating a special report. #### Reasons for choosing BuildTools Combination of price and features --- ### Harpe Development BuildTools Review - Overall rating: 5/5 - Reviewer: Phil A. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Very good experience. We have been using BuildTools for 5+ years at least and have been very happy with it. Any issues that we have encountered have been taken care of right away by Hector and the rest of ECI staff. It has helped us run our jobs much more smoothly with it's budgeting, scheduling and file sharing tools. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Its accessibility in the field for our project managers and sub-contractors to review all the files associated with the project. #### Cons Only minor issue if file sharing via email/text is a little "clunky" due to PDF's having to run through a 3rd party reader for sending. Nothing major but it just adds a additional step in sending files in the field. #### Reasons for choosing BuildTools Cost and ease of use. We found the other software had many more options that we didn't need. --- ### Best Available - Overall rating: 5/5 - Reviewer: Kenny B. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We are very happy with BuildTools using it since 2013. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros BuildTools has a great budget module which ties to the financial system, a great purchase order system and change order tracking. #### Cons The selection module could be tweaked to include more features (text formatting for example and list building within descriptions) #### Reasons for choosing BuildTools The alternative products did not intelligently prepare budgets, purchase orders or financial statements. --- ### So far so good - Overall rating: 5/5 - Reviewer: Adam T. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2023 - Review source details: This review was submitted organically. No incentive was offered Good customer support, the system is infrequently down so we can use it all the time. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of scheduling, project management, and proposal management. #### Cons Some of it is very clicky where you feel like you are just clicking and clicking your mouse to get you where you need to go. #### Reasons for switching to BuildTools Cost. Buildtrend was too expensive and didn't have great tracking mechanisms for the cost --- ### Great system for the money, but... - Overall rating: 4/5 - Reviewer: Jon s. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Easy to use, made managing selections and getting change orders signed easier. Keeping all emails in one spot is great. Just starting to use the Bids feature, so far so good. #### Cons if you need scheduling pick something else or get a different software, it does not schedule, it may list dates, but if a task starts early nothing is adjusted and same if it finishes late. It just has static dates. #### Reasons for choosing BuildTools similar features but cost substantially less. figured we wanted to make sure we would integrate the software first before we spent almost $800/month --- ### Great Value for your product - Overall rating: 5/5 - Reviewer: Benjamin C. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2023 - Review source details: This review was submitted organically. No incentive was offered Over all I am very pleased with BuildTools #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros You get all of the construction management tools you could possibly need in BuildTools. The program is full and robust of options and capabilities for our company to use. #### Cons It isnt the easiest to use quite yet but for the value I am learning how to maneuver through it. I feel that the buttons or keys could be easier to activate or select from, or it could be less confusing to maneuver through than it is at times. #### Reasons for switching to BuildTools They were no longer listening to us and growing to big for us to be a part of. --- ### Streamlined communication - Overall rating: 5/5 - Reviewer: Mandy H. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered Awesome overall as stated before the communication aspect is superior. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Being able to communicate directly with the subcontractors and suppliers, they have streamlined it for me. #### Cons Filling in the information for all the subcontractors etc. #### Reasons for switching to BuildTools It became to complicated and inefficient. --- ### Lots of functionality for the price! - Overall rating: 5/5 - Reviewer: Stacy G. - Verified reviewer: Yes - Product usage: Used unspecified for unspecified - Reviewed: August 2015 - Review source details: This review was submitted organically. No incentive was offered The system is easy to use and intuitive. We were searching for a full-service, online based construction management system with client interface. Build Tools has delivered. You can see in the way it functions it was designed by a builder. We have been able to on-board quickly and put the system to work immediately. Definitely recommend Build Tools! #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 --- ### Jon S.'s review - Overall rating: 5/5 - Reviewer: Jon S. - Product usage: Used unspecified for unspecified - Reviewed: February 2013 - Review source details: This review was submitted organically. No incentive was offered Regency Builders is celebrating our 40th anniversary this year and will do about $20 million in 2013. We build high end custom homes in the Milwaukee area. We have been using BuildTools since its inception and watched how the product has continually evolved and changed with input from various customers as well as the team at BuildTools. This software has significantly improved our systems and ability to communicate with our clients, subs, and team. We no longer print plans for the subs to bid on which saves us significant dollars. More importantly, we don't have to waste time calling subs for a bid. They bid off Build Tools; it's significantly more efficient. The clients love it because we are able to store all selections, communicate with them more timely, schedule the home, handle change order and in general keep them up to date more efficiently. I would guess that this is saving us at east 100 man hours per home. We do use this as a sales tool and it is a significant differentiator. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 --- ### Worst construction management tool I have ever used - Overall rating: 1/5 - Reviewer: Aayah G. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2017 - Review source details: This review was submitted organically. No incentive was offered Buildtools was probably one of the worst apps we ever used. No one was able to understand how to utilize it and no real templates were available. Getting in contact with customer service for help wasn't very easy either. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 5/5 - Customer support: 2/5 - Functionality: 1/5 #### Pros Cost was pretty low #### Cons Everything else --- ### Decent program, lacking training & customer service - Overall rating: 2.5/5 - Reviewer: Eric K. - Industry: Construction - Product usage: Used unspecified for unspecified - Reviewed: December 2014 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 2.5/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros The interface is easy to navigate. It has a good budget and schedule. #### Cons After the initial set up/sales process, most interaction is handed off to their third party tech support. They are typically easy to get ahold of initially but did not have answers and had to get back to us. We typically did not hear back from anyone without repeated follow ups from us. There is not any type of help button or knowledge base outside of the above mentioned tech support. --- ### Couldn't run my company without it! - Overall rating: 5/5 - Reviewer: Brad J. - Industry: Design - Product usage: Used unspecified for unspecified - Reviewed: December 2014 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros BuildTools is a great product. It does everything I need and then some. The staff at BuildTools is fantastic. Their knowledge of the program, construction, and general business acumen is great. They've helped not only with setup of the software, but provided valuable insight to better help me run the business. #### Cons We had a great experience. I can't say that there's anything that we didn't like. --- ### Still on the fence - Overall rating: 2.5/5 - Reviewer: Tracy G. - Industry: Construction - Product usage: Used unspecified for unspecified - Reviewed: September 2014 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 2.5/5 - Customer support: 2.5/5 - Functionality: 2.5/5 #### Pros The initial sales team was great. We felt that they understood our needs and that we were a great fit. #### Cons Some of the bugs aren't worked out, and we feel like a tester for the software. --- ### Mark M.'s review - Overall rating: 4.5/5 - Reviewer: Mark M. - Product usage: Used unspecified for unspecified - Reviewed: June 2011 - Review source details: This review was submitted organically. No incentive was offered This program has exceeded my expectations greatly and it is the first program that I have used succesfully in the building industry. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 4/5 --- ### Love the program, here are the issues - Overall rating: 4/5 - Reviewer: Ken U. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We manage with it. We have looked at other programs in detail. We Still come back to Build Tools. It covers the most and has what we feel we need. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros it has all the modules needed for a project management company to accomplish their work #### Cons reports and exports do not appear to be set up or created by anyone who actually uses these reports.example, you take a page or two of information and turn it into 12 pages of unreadable font changing gobble-gook. there is no way I can send it to a client. I have to export it several different ways and make something presentable. #### Reasons for switching to BuildTools issue and problems --- ### Transformational. Scaleable. Powerful. Appropriately priced and with solid support. - Overall rating: 4/5 - Reviewer: Ben P. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We have been able to tie together multiple geographically dispersed staff and simultaneously dispense with multiple different tools/desktop based software. It has increased our ability to monitor work performance, share experiences and ensure continuity of work during staff absences as all project information is always available to all permitted users from virtualy any device. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros BuildTools has far more features than other systems we compared in its class. This has allowed us to perform not only almost all major business functions: selections & client management, change order documentation, communications, bids procurement, budget monitoring, scheduling, and invoicing but also other important but less well promoted capabilities such as daily logs (for health, safety & schedule deviation monitoring), meeting minutes that permit tasks to be assigned & tracked (for use with clients, subcontractors/suppliers, or internally) among others. This combined with the product's progressive incremental improvements and willingness to occasionally make changes based on our own suggestions or requests add up to good value. #### Cons The advantage of having so many features can also be a detriment to new users, for whom learning and navigating the system may be overwhelming at first. This is exacerbated by weak FAQs/video tutorials and lack of proactive hints/suggestions as to how to get the most out of the software. However if one is patient and implements the system section by section as each are successively mastered and while doing so makes use of the excellent and always responsive (and free) support staff, then this shortcoming can be overcome, revealing all of the features and capabilities. --- ### My personal experience using Buildtools - Overall rating: 5/5 - Reviewer: Karic R. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: September 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I like how to slowly teach you how to use their software. Also, like that they stay available to support you after the training session is over. This is my second year using this software and I will continue using it for years to come. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is easy to use. You don't have to use every available modules. You can pick and choose what serves you best. For me, it is the scheduling and budgeting module that I use the most. #### Cons In the budgeting module, the categories are in a drop box style and don't stay available for more then a few second. So you got to be quick for your selection. But I think the developers are working on this issue. #### Reasons for switching to BuildTools Procore was too much for our small company. --- ### Benefits we use. - Overall rating: 4/5 - Reviewer: Kari S. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, customer service department has been quite responsive and helpful when issues come up. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros As we have many "out of town" clients, the ability to upload pictures for their viewing pleasure is crucial for transparency and communication. #### Cons We find the scheduling Gantt chart format is a little awkward and not as user friendly as it could be. --- ### Jef F.'s review - Overall rating: 4.5/5 - Reviewer: Jef F. - Product usage: Used unspecified for unspecified - Reviewed: May 2013 - Review source details: This review was submitted organically. No incentive was offered We're a small design build company focusing on high-end remodeling and custom homes. We produce design in house, and then provide construction services with in-house project managers and carpenters, as well as subcontractors performing the work. Every client goes through the same process, however, since each project is unique we always have unique tasks to accomplish for each job. We chose a BuildTools primarily because of their task management feature, which is outstanding. From my perspective, it is the only option out there with a Meeting Minutes feature tied to tasks, scheduled events, users and deadlines. We had previously used two other programs that were awesome and I have nothing bad to say about them; it simply came down to the task management feature between these programs. This feature is fundamental to our productivity. The task feature is an undersold feature of the program Working Gantt Chart versus Published schedule. This means I can go in and edit a job very quickly, with drag and drop functionality; I can pull lines for dependencies, easily move items up or down, and group according to my will, with indent and outdent capability. I can play around with different scheduling scenarios, without huge save and alert times. When the schedule is firmed up, I can Publish it and send out notices and so forth. Its a great Gantt Chart and very similar to MS project. There is a Quick Book sync; Purchase Orders and Change Orders are tied to the budget, and eliminates double entry. Picture sharing is very easy and fast, and not limited to 3-4 at a time. Messaging is also very easy, where I can send an email directly from my schedule, selections, and tasks. I can then see this thread in the the aforementioned sections, or in the messaging center. This is also an undersold feature of the program, and it worked really well. Another point of interest, BuildTools operates on a unique database structure, which avoids having to open and close a window every time you want to reform task. There is a marked difference in productivity and performing tasks. The leads and prospect section is also very useful. There is also no limit on the number of projects, so I can keep all of our projects (large or small) in one place. The leads feature needs some work, but they are pursuing it. Our transition into BuildTools was very easy and fast. Customer support has been very good and steady. They are a small, but growing, company and you can see the commitment to customer service. Using this product has directly led to increased project size, as well as increased productivity from our internal team and subs/suppliers. I can't stress enough the positive effect of their task management system. I highly recommend Buildtools for remodelers and custom builders. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 4/5 - Functionality: 4/5 --- ### Jim M.'s review - Overall rating: 5/5 - Reviewer: Jim M. - Product usage: Used unspecified for unspecified - Reviewed: May 2013 - Review source details: This review was submitted organically. No incentive was offered Minton Homes is a small custom home builder located in St. Louis, Missouri. We have been in business 25 years. We only build custom homes (no specs, no remodels). In the last 10 years, the size of the homes has ranged from 5,000sf to 25,000sf. We go to extremes to make sure we exceed expectations. In January we attended the home show in Las Vegas. One of our goals was to preview all of the companies that offered complete software systems for our industry. For years we have been interested in finding a program that would allow us to "bring most of what we do under one roof", allowing great collaboration with all parties (homeowners, subs, suppliers, etc). After sorting through a dozen or so possible companies at the home show, we decided to give BuildTools a try. While we are not fully implemented at this point, I would say we are 75%. So after 3 months of getting familiar with BuildTools and loading a couple of projects onto the system, I can tell you I am extremely impressed with the product and with the service Chad and his group has provided. Even more importantly, the feedback from our customers and subs has been good. While any new software program has a learning curve, the feedback from our partners has been very good, and implementation has been better than expected. Every day it seems like we learn about another new feature. We are in the process of sending a project out for bid now and decided to use BuildTools for that purpose. The amount of time we had in that process (as compared to how we used to do it) is reduced, and the ability to manage the process is greatly enhanced. Managing customer selections is one of our biggest challenges; has been for years. I have to say that BuildTools significantly enhances things on our side and even more importantly the customer side. I was skeptical about the BuildTools scheduling program, having used Microsoft Project for years. After two months, I am not using Project anymore. BuildTools does everything I need to do and, quick frankly, the interface is a little nicer. Very happy with that. We used to do RFI's via email. While that worked for us, it was hard to manage effectively. I love the RFI module in BuildTools. It is a very efficient way to manage information and get the answers you need. The due date and reminder dates are a great feature for those people that need reminders. In the next 30 days, we hope to be integrating the budget with Quickbooks, so more on that later. I have not used the service/warranty module yet - but looks like a very good process. In summary, great product; great service; saves us time; makes us better at what we do; helps further separate us from the competition. I highly recommend it. I'll post again in another couple of months with an update. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 --- ### BuildTools, a foundation to build on. - Overall rating: 5/5 - Reviewer: Andy I. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. BuildTools is allowing us to be more agile and efficient both in the office and in the field. The digital platform and mobile access capabilities have allowed us to take a good system and make it great. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros BuildTools utilizes an user friendly interface that is easy to rollout to a team of varying tech skills. The customizable nature of the platform has allowed us to keep a lot of our legacy procedures while updating to more effective and efficient digital platform. #### Cons The biggest issue that we have had is how the platform integrates with our QuickBooks accounting system. The QuickBooks integration has been fine, however it is more rigid and less customizable to our legacy procedures. --- ### Quest Homz, LLC Review - Overall rating: 5/5 - Reviewer: Rick P. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The ability to manage multiple projects in real time has enhanced our capacity to scale our business and improve profitability. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Total construction scheduling, document storage, bid package, and cost accounting #### Cons Would like the ability to add data fields to align with internal processes #### Reasons for choosing BuildTools co-construct, Procore, Jobber, BuildTopia, #### Reasons for switching to BuildTools Did not provide needed functionality --- ### My review of build tools - Overall rating: 2/5 - Reviewer: justin b. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered not impressed but i guess you get what you pay for #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros document and schedule control internally was nice. #### Cons the customer service/develop team are not good. offered great ideas but they seem lazy to try to implement anything. working vs published schedule is dumb should just be one schedule to useapp is not user friendly this program is only made for a desktop so makes very hard to use in field #### Vendor response We're sorry to hear you had a bad experience and appreciate your feedback. Could you please contact our team to discuss your issues in more detail? Replied October 2023 ## More reviews [Next reviews](https://www.softwareadvice.com/construction/buildtools-profile/reviews/?page=2) --- BuildTools Reviews, Pros and Cons - 2026 Software Advice