Builterra Software

3.94 / 5 (36) FrontRunners®

About Builterra


Builterra is a cloud-based construction estimating platform for small to large businesses that helps streamline and manage operations related to contract administration including cost estimating, bid preparation, quantity take-offs, bid analysis, inspection, progress payment certification and more.

Primarily catering to civil engineering consultants and infrastructure project owners, Builterra enables enterprises to capture name, offset, station through geo-location tracking measures and import inspection information from within AutoCAD into plans or profiles on cloud. It comes with progress dashboard, which allows users to create standardized reports with real-time inputs from multiple employees, optimizing manual labor costs and reporting.

Builterra lets businesses use actual inspected values to gain insights/intelligence into burn rate and progress of projects, enabling them to address bid issues in real time. Pricing is available on annual subscriptions, and support is extended via email and phone.



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Supported Operating System(s):

Web browser (OS agnostic)

36 Reviews of Builterra

Average User Ratings

Overall

3.94 / 5 stars

Ease-of-use

3.5

Value for money

3.5

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(8)

4 stars

(20)

3 stars

(6)

2 stars

(2)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 36 reviews

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August 2018

Anonymous

Verified Reviewer

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

3.0

Functionality

3.0

August 2018

Construction Inspector iPad App User

Overall this is definitely an improvement over a clunky excel file, but there is still bugs and a lot of untapped potential left in the app.

Pros

I do like the template feature, the automatic weather feature, the contract item drop down list, and the “get location” feature. They did a great job on integrating this app for our projects.

Cons

1. Should be able to complete the daily and EWO report without using the web app. Should be able to complete a report within the mobile app alone.
2. Once the inspection is reviewed it should automatically append a digital signature and then get sent to the contractor for their digital signature.
3. In the mobile app review mode, text overlaps making it difficult to find the item your are trying to review
4. You should be able to adjust the order that the items appear in the pdf or excel report. The web app allows the item # to be changed but this is not reflected once the report is produced.
5. Rows should automatically adjust in the final report if a remark is expanded upon.
6. If an item is deleted or modified in the mobile app for both dailies and EWO it is not always reflected in the final report.
7. Contract pay items appear to give you the impression that you can change the pay item that was initially selected, but this does not get reflected on the final report.
8. Ideally the create inspection and modify inspection are not on separate interfaces.

Response from AEC Solutions of

Replied September 2018

We appreciate your review. We're thrilled to hear you're pleased with some of our key features and the integration process was great! The Mobile App can be used to ¿Create¿ a new Daily and Extra Work Order, review and edit any previously submitted data using the ¿Review Mode¿. Completed daily and EWO can be approved and emailed to any external reviewers, all without use of web portal. The review process does add a digital time/date stamp for inspector, external reviewers and supervisor. Unfortunately, we only have 1000 chars to respond so we can't address everything here. Please reach out to support@builterra.com as we'd love to have you on our Platform Advisory Council! We're planning major updates to our user interface this Fall so stay tuned. Thank you for this valuable feedback! Users like you ensure the platform keeps getting better.

August 2018

Adam from D.M. Wills Associates Limited

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

2.0

Value for money

2.0

Customer support

3.0

Functionality

3.0

August 2018

Great concept, needs some work.

Pros

The connectivity of data is a great idea. Having every aspect of tendering and inspection linked together in one software, from the actual issuing of tenders through to payment certificates is a great idea. The inspection portion of the software (app) is great, and the geolocation and captioning of photos works well. Having everything cloud-based is helpful to mitigate loss of data and keep all data in a central location.

Cons

The user interface requires improvement to be easily usable and easier to comprehend for users that are not very acquainted with the software. Navigating through the various aspects of creating a tender, and how the connectivity works between tendering, historical costing, inspection, and payment certificates is not intuitive enough for new users to easily comprehend. The many layers of data entry leaves room for data to be entered incorrectly into the wrong location which renders the data meaningless. Users need to spend significant time acquainting themselves with the software and data input and usage methods before it can become useful.

Usage of the app (on android) resulted in many errors and bugs which, though were resolved, resulted in time and data loss.

Response from AEC Solutions of

Replied September 2018

Adam, We're truly grateful you took the time to detail your experience with Builterra to date. Firstly, we're happy to hear you believe in the concept and have had great success with your field inspection workflows, particularly the geolocation and captioning of photos. We agree that the tender configuration & navigation can be confusing for new users and in the short term, are aiming to provide video tutorials to ensure users are aware of the relationships and links in the tendering system, inspection and progress payment system. We are sorry to hear about the issues you experienced with the Android app. We are pleased to report that the app is going through a significant re-work this Fall which will result in a better user experience. Your feedback was well received and much appreciated. We'll be in touch with an invitation to join our Platform Advisory Council. Our sincere thanks, Team Builterra

August 2018

Vaibhav from WSP

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

August 2018

Easy for maneuvers for contract items and daily reports

Report generation as in inspectors role have become easier. Pay items go through easily and easy operation saves time

Pros

Saves tons of time writing up the inspection reports and once a formula is set pay items are breeze. Loved the comaptibilty and synchronized formatting of reports between different platforms

Cons

Its very frustrating when you expect a report to be generated the way you want and software just stops responding and freezes.

Response from AEC Solutions of

Replied September 2018

Hello Vaibhav and thank you for taking the time to complete a review on your experience with Builterra. We're happy to hear you're saving significant time compiling inspection reports and enjoy our cross-platform capabilities. That's what Builterra is all about--making your job that much easier! We're sorry to hear you're experiencing performance issues with report generation. We are reviewing our cloud server specifications and are in the process of upgrading accordingly to resolve response times during peak hours. We will reach out when this is complete so you can test. Thank you again Vaibhav. We appreciate your feedback as it helps to ensure Builterra serves its users! We may also be in touch shortly with an invitation to join our Platform Advisory Council. Stay tuned!

August 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

August 2018

Efficiency

Its nice but interface can provide more information, such as we have a very big contract. The contract has several roads in it, I work on one road and need an immediate update about the total quantity of work done entered or left...

Pros

Its a very efficient product I ever used. I like smart reporting software.
Its efficient, easy to access from anywhere onsite or office or from home.
No need more paperwork..

Cons

The online software should have offline software which can synchronize when connected to internet.
The offline version can be fast as the online version speed is depending on internet...

Response from AEC Solutions of

Replied September 2018

Thanks so much for taking the time to share your feedback on Builterra! We're thrilled to hear you find the platform efficient, smart and easy-to-use. And we love hearing that you're eliminating paperwork! You'll be happy to hear that we're updating the Business Analytics part of Builterra for 2019 and would appreciate your feedback as we further develop our dashboard interface. If you're interested in becoming part of our Platform Advisory Council, please email support@builterra.com and reference your review. The offline experience is being reviewed, however based on our framework, Builterra is 100% web based. The majority of our mobile app functionality can be accessed offline with the exception of access to contract items. Stay tuned for a series of videos discussing offline usage and limitations. Thank you again for your feedback. We hope to hear from you about joining our Platform Advisory Council.

August 2018

Brian from WSP Canada Group Limited

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

3.0

Customer support

3.0

Functionality

4.0

August 2018

Good but not great

Its a great tool for a database. I have had my permissions extended so the functionality for me is better.

Pros

The software, once I played around with functionality, was fairly easy to use. Changes were made during the beta testing that definitely made it easy to use. Customer service is pretty spot on as there were a few bugs at the beginning that were resolved fairly quickly, within a day or 2.

Cons

The level of authority. If a mistake is made, I used to have to call the moderator to un-review a report in order to edit. A little too muddled in the Menu, could be streamlined to the reports that only I deal with. Could stand to use an autocorrect function or predictive text.

Response from AEC Solutions of

Replied September 2018

Brian, Thanks so very much for taking the time to provide this useful feedback. We're happy to hear you're finding Builterra easy to use and that you've had 'spot on' experiences with our customer service team. Your feature requests have been noted and you'll be pleased to hear that we're reviewing our Web portal interface in the Fall. Thank you again for the help. And stay tuned for an invitation to be part of our Platform Advisory Council.

August 2018

Eric from City of Kitchener

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

August 2018

Great Program that will get better with time

I’m enjoying Builterra so far and it’s definitely helping create a better workflow. I know that the program will only get better with time.

Pros

Being able to view and add contract items on the fly from your phone is incredible. Daily inspection reports have become streamlined. Payments have become easier with all of the information in one place. Photos added to daily’s is nice touch for people needing to access information from Daily’s.

Cons

I think the UI needs some updating from an aesthetics standpoint. I think gestures should be implemented to help with ease of use and catered towards the OS that they’re on. The photos process should be streamlined to make it quicker.

Response from AEC Solutions of

Replied September 2018

Eric, Thank you so much for taking the time to share your Builterra experience! We're happy to hear your daily inspections have become more streamlined, payments are easier and that you appreciate being able to view and add contract items on the fly! You'll be pleased to hear we're updating the mobile app UI so stay tuned! It most certainly WILL get better with time...thanks to users like you! If you'd like to join our Platform Advisory Council to help shape the next generation of Builterra, please reach out to support@builterra.com. Thanks again Eric!

August 2018

Laurence from D.M.Wills Associates Ltd.

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

3.0

Functionality

2.0

August 2018

A great concept but not a finished product.

The best word would be 'frustrating'. Downloading a report in PDF form sums up the experience: having to wait several minutes for a 1pg pdf form is inconvenient - being told that it's because you are number 1 in line is just a bizarre user experience - finding out that using a different method to download that same 1pg pdf report gives a significantly different looking document is very frustrating. Customer service was timely and patient, but not always helpful. Many of the things we needed help with would turn out to be large problems and it did not seem that there was any interest in undertaking the necessary work.

Pros

I honestly believe the idea behind this software has the potential to change the way the industry operates and any company not using something similar will be seen as being behind the times. Builterra is on to a really good idea by putting CA tasks online and increasing automation and smart interactions between tasks.

Cons

The most frustrating part of using Builterra is experiencing it fall short of it's clear potential. From uploading/inputting data to downloading reports, every step was slow, buggy, and difficult to navigate. This translated into additional costs that had not been budgeted for and additional time that I did not have to spare. At no point did the time and effort savings of the software materialize.

I suspect that each company signing up with Builterra will require a fair amount of work to customize the reports and functionality to that company. This is worth either putting under user control or taking the time to set up the software to turn out a product that matches the company's existing output.

Much of the value of the product results from mobile use, sadly the mobile experience falls far short of even the desktop experience.

Response from AEC Solutions of

Replied September 2018

Laurence, Our sincere thanks for providing this insightful feedback. We only have 1000 chars to respond but will follow-up directly. Performance:We are committed to resolving report generation times during peak hours. Report differences:Some custom reports using checkboxes do not render properly from Excel to PDF. We recommend the Excel report be used for reports with checkboxes and PDF for image reports. Overall Support:We are very sorry to hear that the support provided was sub-par and are addressing this with our team. Customization requirements:Builterra is an out-of-box reporting system and a platform for report customization. For the latter, our team works closely with clients to ensure success. Report Customization:For now, reports are custom coded. However, our roadmap includes user defined reports for greater flexibility. Thank you for seeing our potential to 'change the way the industry operates'. We'd love for you to help us do just that. We'll be in touch.

October 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

4.0

Functionality

3.0

October 2018

Builterra Review for sub-Division Construction

Makes completing reports from the field much easier and saves a lot of time once you get back to the office as reports can be downloaded and sent out or stored immediately.

Pros

Very helpful for documentation of daily photos and keeping records.

Cons

Errors in software can cause in progress reports to be lost.

Response from AEC Solutions of

Replied October 2018

Hi there, Thank you so much for taking the time to review the Builterra software for use in subdivision construction. We're happy to hear you're finding the documentation of daily photos helpful and that you're saving time...one of the main motivations behind the software! We'd really like to hear more about the errors you're experiencing. Please reach out to support@builterra.com and our team will be happy to help troubleshoot. Thanks again, Team Builterra

August 2018

Anonymous

Verified Reviewer

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

Functionality

3.0

August 2018

First user for Builterra

so far it is very good tool to use.

Pros

I liked this software because it is very user friendly software. I did not need to send any email regarding how to use this software since, but also it is very powerful tool to store all the project information.

Cons

some information I have to fill duplicate, which consumes some time. I kind of thought it is a bit wasting of time of mine because there is no auto save information system.

Response from AEC Solutions of

Replied October 2018

Hi there! We appreciate you taking the time to review the Builterra platform. We're happy to hear you find the software so user-friendly that you didn't feel the need to reach out for further support! We'd appreciate hearing more about where you're having to duplicate information. Please email support@builterra.com for assistance. Thanks again!