Builterra platform vs ServiceTitan

Builterra platform has 104 reviews and a rating of 3.96 / 5 vs ServiceTitan which has 173 reviews and a rating of 4.51 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

3.96 / 5 (104)

4.51 / 5 (173)

Ease-of-Use

3.5 / 5

4.5 / 5

Value for Money

4.0 / 5

4.0 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.0 / 5

4.5 / 5

Last Review Written

July 4, 2021

June 29, 2021

Pros/Cons

  • Pros

  • I like that this has taken us from paper to digital copies of our inspections reports. It also helps me stay incredibly organized.

  • Very helpful for documentation of daily photos and keeping records.

  • Cons

  • There is some issues with the formatting, but the support we received to fix the issue is really quick and it was fixed right away.

  • So far my experience with Builterra is good. The only thing I don’t like is, it’s missing ‘back’ button. But everything else is perfect.

  • Pros

  • I love how easy my follow up tab is and all of the ways that I can sort through customers and jobs.

  • I like this software as it helps tremendously with the many logistical aspects of our quality organization

  • Cons

  • Software is pricey but once you have it you understand why it costs what it does. This software is almost more than you need at times

  • The cost is a bit high, but a necessary evil. Reasonable value for the price. Constantly evolving so this makes a up a bit for the price

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2019

FrontRunners

2021

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Pricing Guide

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos