Cedreo vs Zoho CRM

RATING:

4.4

(44)

Cedreo has 44 reviews and a rating of 4.36 / 5 stars vs Zoho CRM which has 6671 reviews and a rating of 4.31 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (44)
4.3 (6671)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
March 18, 2024
March 28, 2024
Pros/Cons
  • Pros

  • Love it's HD renderings and ability to reuse existing buildings and adapt in a swift. And it most definetly has one of the best support teams I have ever came across.
  • It is very user friendly, [SENSITIVE CONTENT HIDDEN] is always willing to help, they take feedback well and strive to accommodate your needs.
  • Cons

  • Which can create a mess if you accidentally click it instead of another item. Also getting them in the specific location you want them can get tricky at times.
  • No possibility to model pipes (ventilation pipes for example where they are visible inside the building). Also shortage of home appliance models, such as ventilation units, Heat Pump indoor units.
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  • Pros

  • Easy to use, has a good free tier, innovative, friendly UI and UX, a good product in general, good mobile application.
  • Easy setup, they have different templates for different industries which is nice, can quite easily adjust it with the Zoho Creator, customer support is great too.
  • Cons

  • The most hated part of Zoho is its Customer support , it is very pathetic and sometimes it is very glitchy which makes the CRM unusable.
  • We've got some problem with the email invitations often sent into the spam folder of our customers... but it's a common problem with other CRM I guess.
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Pricing Range
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$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
Product Screenshot
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos