Excellent customer service and support from the Cognibox team. A team that listens customers needs in order to evolve according to the needs of the industry.

The software is very easy to use! Excellent qualified supplier search tool. Facilitate the orientation training of our suppliers. Allows standardized management of subcontractors. Excellent quality of information. Access to market best practices. Facilitates the traceability of information. Facilitates communication with suppliers.

There is nothing I like less about the software.

People working at the customer service are great !! Really !!! very helpfull and so nice. Overall prety easy to use .

Very user friendly compared to others and the fact that the informations is transferred and we don't need to constantly update for every customer or other.

TO add the employees we need to get trough documents's e mail and would save some time if we could do ite ourselves but not very irritating since their very fast most of the time.

STAY AWAY - Go with ISNetworld if you can ! Otherwise you are looking at Impacted site access for service visits. No thank you.

It has a Home Page that shows you what your compliance status is for each customer.

Questionnaire is far too extensive in length and too demanding in sensitive business questions; too difficult a platform to learn and use; too costly to operate (in addition to subscription increases you have to PURCHASE online training for your employees to complete).

The customer services is absolutely great. Cognibox is strongly supportive from the implementation to contractor support. We have a reprsentative visiting us on a regular basis and help us in many areas including user training, business needs design and best practices sharing. They are flexible, open mind and customer oriented

User experience, easy to use, help feature, dashboard for main metrics. The tool is integrated and managed documentation. Contractor Qualification, training, scope of work, communication all integrated. Capability to manage HS, procurement, ISO and environment areas. Capability to host all related documents to contractor's life and accessible accross the entire organization. Security managed by local admin. The sofware evolved with the organization needs. This one of the rare one that is interactive that's means you're able to communicate with the contractor into the tool itself and keep tracking of it. For those who use link to gate, the capability to block at the gate the external who don't have the appropriate training or who don't appear on any safety analysis or scheduled work on a given day

The integrated tool fits our needs and support our agressive HS processes including audit activities. We would like to have an Apps developped to manage control activities such as training accuracy, scope analysis validation and audit. But this is more a wish for the future than a "like least" as we can use the web to do it

qualify our contractor with our standard managing contractor with one program only be avalaible to attribut a task to each contrator link to gate with the program assure they have the right trainning for the right job

You can switch to french and English only by a click Great support and quick in, both language one person dedicated to our contract Cognibox can be adapte to your business

right now , we don't have any issue with the software