COINS vs ConstructionOnline

RATING:

4.4

(39)

COINS has 39 reviews and a rating of 4.38 / 5 stars vs ConstructionOnline which has 518 reviews and a rating of 4.5 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (39)
4.5 (518)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
November 29, 2023
April 19, 2024
Pros/Cons
  • Pros

  • Also, the support team is VERY good. Usually very quick and to the point helpful answers.
  • COINS had a thorough understanding of the construction industry and the product reflects it. COINS has excellent technical support - tickets logged are resolved quickly.
  • Cons

  • I also do not believe that we should have to pay to have a report made or modified, that we are paying the bi-annual license fees and have already paid for the program itself.
  • Specifically for our company it has been hard to manage.
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  • Pros

  • The user interface is a lot easier. Uploading files and adding clients/team members is significantly better.
  • Also, the client portal will be helpful. They have been very helpful in trying to help us get the software integrated into our business.
  • Cons

  • Don't really have any dislikes. My only complaint is that I waited too long to do the integration between my software programs.
  • Customer service is crap. Features break down all the time and they are no help at getting them fixed.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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Product Screenshot
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33 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos