ComputerEase Cloud Software

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About ComputerEase Cloud

Deltek + ComputerEase provides powerful job cost accounting and construction management software to help contractors outpace their competition. This innovative, user-friendly software not only improves the way contractors run their business, but it also allows clients to meet the unique challenges of construction accounting head-on. Deltek + ComputerEase has grown to be an industry standard in construction management and accounting solutions for contractors of all sizes. It is the all-in-one construction software to manage accounting, job costing, payroll, customers, prospects, materials, labor and equipment and much more. ...
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ComputerEase Cloud User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

4

Customer support

4

Functionality

4

Showing 1 - 5 of 124 reviews

Donna

Company size: 51-200 employees

Industry: Construction

Time used: More than 2 years

Review Source

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

August 2018

Meets all our needs

We have been using ComputerEase since December of 2014. I am the Accounting Manager. I was on the selection committee that chose ComputerEase. We have two companies, construction and service. We wanted one software platform that could handle the needs of both companies and have capabilities for growth. I oversaw the installation and implementation of the software and I am the software administrator. ComputerEase handles our project management, service management, and all our accounting needs.

Pros

The reporting function is phenomenal - between the canned reports, user reports, QTool and ODBC capabilities, most all reporting needs are met. If not, for a nominal fee, ComputerEase will create a custom report that is seamlessly added to the software. Though we don’t frequently need them, customer support is always very responsive, and all issues are quickly resolved. If the software does not have a function or feature that we need, we can make a request for it to be added to a future update. If it is something that can not be added to an update, ComputerEase will offer suggestions for work arounds, alternative methods or examples of how their other clients accomplish similar tasks.

Cons

ComputerEase provides updates to the software frequently, usually once a month. We self-host ComputerEase. The issue is that all users must be logged out of the software to install the update. Unfortunately, all our users do not log out. This causes delays and limits the times that I can do the updates. However, this is not a ComputerEase issue and is internal to our company. If we go to a ComputerEase cloud hosted environment this would not be an issue as updates are automatic.

Response from Donna

Hi Donna, your review blew us away. A Thank You doesn’t truly express how we feel. Treating our customers as if they are family is important to us and our values here at ComputerEase. Your review lets us know that we are staying true to those values with our customers. We appreciated all your honesty. Please let us know if there is anything else we can do to improve our software for you and your company. Yours sincerely, Donna, ComputerEase Representative.

Replied August 2018

Allen

Company size: 11-50 employees

Industry: Construction

Time used: Less than 12 months

Review Source

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

September 2017

ComputerEase is a great construction software to build on.

ComputerEase is a robust system with a lot of flexibility, great tools and reports, and a reliable platform to run a construction company on.

Pros

The respective Centers allow a central place to go and get great information and allow easy navigation to reports and other job/maintenance functions. ComputerEase allows a lot of flexibility so it can be set up to best meet your needs. They have many modules, including standard GL, A/P, A/R, Payroll and Job Costing, but also CRM, Service Management, Document Management, Subcontract, FieldEase, etc. These options allow you to pick and choose what modules best work for you and your needs thus saving money by not having to pay for something you won't use. Training and resources through our reseller, Microvisions, has been fantastic. They are very knowledgeable about ComputerEase and have excellent representatives and quick response times. Microvisions also has Webinars to introduce additional features/modules available with ComputerEase which help identify best practices and applications to get the most from the software. QTools is a feature that allows you to easily export reports to Excel where they can be filtered, sorted, etc. to get the information faster and summarized versus searching through the reports direct from ComputerEase.

Cons

There is so much there to learn and what ComputerEase can do, it can be overwhelming. This is overcome with experience and training, but it can be daunting at first.

Response from Donna

Hi Allen, thank you for taking the time to leave us such a wonderful review. It's only when we receive such positive feedback, do we rest knowing that we have done our jobs well. ComputerEase was designed with the construction contractors in mind. Knowing that no two contractors have the same needs, we realized we needed to provide flexibility and functionality within the software. So, hearing that ComputerEase is a robust system with a lot of flexibility tells us that we have accomplished just that. If you ever need anything else do not hesitate to reach out! Sincerely, Donna, ComputerEase Representative

Replied September 2018

Janis

Verified reviewer

Company size: 51-200 employees

Industry: Construction

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
3

Ease-of-use

out of 5
3

Value for money

out of 5
4

Customer support

out of 5
3

Functionality

out of 5

March 2021

Poor at Best

None, currently shopping for new software

Pros

There are no pluses for this software, many other better choices on the market

Cons

Not user friendly, does not work with any other programs, will not live 2 way integrate with other software packages

Reasons for choosing ComputerEase Cloud

cost

Reasons for switching to ComputerEase Cloud

For job costing reports

Rosemarie

Company size: 2-10 employees

Industry: Construction

Time used: More than 2 years

Review Source

This review was submitted organically. No incentive was offered
2

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

April 2018

Does it all

Pros

ComputerEase provides all the reports that the owner needs and much more for running his business. Also, I am able to provide our accountant with any reports he requests. ComputerEase made it possible for our accountant to interact with our program by providing software and tech support to our accounting firm. Tech support is amazing! They have always been able to solve my problems and answer my questions without hesitation. They really know their product. Also, they all appear to have more than just basic bookkeeping knowledge which really helps when I don't understand something.

Cons

1-There is no way to search for a number, dollar amount, etc. Sometimes, you just don't have any more info than a dollar amount or number (invoice, check #, etc). 2-I don't care for the way credit card purchases are handled. You enter each transaction as an invoice and pay it with the credit card "account". I think our old software had a better way of entering, paying and tracking credit card transactions and statements.

Response from Donna

Hi Rosemarie, thanks for taking the time to share your opinion on our Customer Support. We take pride in giving outstanding customer service to every customer and we're overjoyed to receive your compliments and appreciation. It lets us know that we are accomplishing our core value here at ComputerEase. We have addressed your other comments on searching capabilities and how credit card purchases are handled, and we have sent this to our development team. We strive to make every user’s experience with ComputerEase as easy and streamlined as possible. With appreciation, Donna, ComputerEase Representative

Replied August 2018

Kellie

Industry: Construction

Time used: Free Trial

4

Ease-of-use

out of 5
5

Customer support

out of 5
3.5

Functionality

out of 5

January 2015

A step up from QuickBooks

Pros

Hands down, the support is what I like best. They respond almost immediately and are very friendly. I also appreciate that the company is small enough that they accept recommendations for improvements and sometimes you see implementation as quickly as the next update. I feel it's an easy program to navigate and learn - far more so than some of the competitors I reviewed. However, some of my less technologically experienced co-workers have found it challenging. Honestly, I think that's a reflection of their limited exposure, not the program. I like (and sometimes dislike) that it is far more secure than QB - people can't change posted transactions willy-nilly! The password maintenance is excellent and people only see what they have access to. Sometimes it's tricky because you think you're giving permissions to do something but you haven't checked another box that prevents it but, all-in-all, it's slick. The job costing feature is far superior to QB - no comparison. We haven't completed implementation of the Service Management module and are not using FieldEase to the full extent possible but I'm looking forward to exploring the possibilities. Being able to import time from the field has been a huge time-saver. The field employees grumbled at first and still do sometimes but not only has it saved time, it's improved accuracy. No more trying to decipher chicken scratch!

Cons

The reporting is not as robust as QuickBooks, and I really miss the ability to create just about any report imaginable. I also don't like that you sometimes have to go to multiple screens to get all the information related to a single transaction. Unlike QuickBooks, you can't drill down in every report - only certain ones have links. Some reports that you think should be standard are not and some cannot even be created without paying extra. If I could change one thing, the ability to drill down and customize reports like QuickBooks would be it.

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