About ContractComplete

ContractComplete is a web-based tendering and contract management system that assists construction, building and engineering firms with bid automation, project estimation and post-bid negotiations. Its key features include an addendum question builder, change order/payment certificate generation and reporting.

The application helps consultants set up and import unit price contract and analyze bids. Project owners can use this solution to track budgets and review bids post deadline. With its contractor portal, users can submit bids and invoices, accept change orders and manage project documents.

ContractComplete’s e-tendering functionality enables architects and engineers to compare the proposed prices and monitor incomplete requests. The solutio...


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Supported Operating System(s):

Web browser (OS agnostic)

13 Reviews of ContractComplete

Average User Ratings

Overall

4.85 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(11)

11

4 stars

(2)

2

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 13 results

March 2019

Matthew from Adesso Design Inc.

Verified Reviewer

Company Size: 2-10 employees

Industry: Design

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

Great Product - Saved me lots of time!

ContractComplete is easy to use and saves me hours of work. It only makes sense that we modernize our bidding/tendering process from a hardcopy/fill in the blank/drop off before bid closing system to one that's online, streamlined and easily compiled. No need to drive completed bids across the GTA before the deadline and no more mailing change orders/progress payment certificates. It's now all in one easy to use online platform.

Pros

A big part of my job when tendering a project is comparing contractors' submitted bids to show the client. When receiving hardcopy bids it can take me a whole day to input each line item into a spreadsheet, and even then, it's easy to make a mistake. With ContractComplete the spreadsheet is instantly created when the tender closes, saving me a whole day of work. I can then organize the spreadsheet to show high and low values, averages, and the lowest bid. Clients have given great feedback on these comparison spreadsheets.

Cons

I'm not sure if there is a drawback to this software. Perhaps some contractors who are used to submitting hardcopies of bids instead of online could find the switch over difficult? I haven't run into this though.

Response from Grand River Business Intelligence

Replied January 2020

Matt! Your feedback and support is much appreciated:)

December 2019

Steven from Counterpoint Engineering Inc.

Company Size: 11-50 employees

Industry: Civil Engineering

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

December 2019

Great software, great service

Pros

It's moving in the right direction for contract administration/cost estimation and fills in a need in our company. The customer service is really helpful in getting us up and running and prompt with software updates.

Cons

We've had issues with bidders come on board with the software, as they may be unfamiliar with the software.

Response from Grand River Business Intelligence

Replied December 2019

Thanks for your positive review and feedback Steven! We have been working on the bidder sign up process to improve the user experience, these will be released soon. Kindly let your bidders know that they can call our support anytime for assistance login on and submitting their bids. Regards, The ContractComplete Team

January 2020

Collin from Strybos Barron King Ltd.

Company Size: 11-50 employees

Industry: Architecture & Planning

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

January 2020

Great system with a lot of potential

Overall our experience has been good. We are slowly trying to implement this project into more of our projects with time. The program gets better and better every year. It will take time to get all of our projects and contracts setup, but it will save us a lot of time down the road from now.

Pros

As a contract administrator, the invoice review and Payment Certification process is very easy and fast. Changes can be made very fast and reissued for review. I also like the ability to track progress on the projects with the visual "tracking bar".

Cons

Setting up a tender and having contractors use the program to submit bids still requires further education and work to get more contractors "on-board". Many of our clients are also not familiar with the product and do not have an interest of using it at this point.

August 2017

Sean from Geoscape Contracting

Company Size: 51-200 employees

Industry: Construction

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2017

Tremendous time saver in the field and in the office! iOS app is so useful!

We don't have to hand deliver tenders. We can refer to all our projects bill of quantities or drawings at any moment in the field on the app. Invoicing is streamlined for us. Payment certificates are processed faster. We can sign change orders on our mobile phones, awesome!

Pros

I'm a huge fan of having all my contracts in the cloud and available for my whole PM team to refer to. We simply create progress reports and our office manager can create an invoice within minutes. It then takes the consultant a few clicks to process the invoice and send back a payment certificate. A huge improvement from when it took 4 weeks! Also, as a contractor, this allows us to securely submit our encrypted tender bids without having to hand deliver them. A huge time saver.

Cons

Although they have all the features that I need to operate our business, there are a few additional nice to haves on the iOS app that would save me even more time. I've let the developers know and they are working on it. Not a big deal.

December 2019

Graham from adesso design inc.

Company Size: 11-50 employees

Industry: Architecture & Planning

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2019

Makes Managing Tenders and Contracts Easier

Very happy with Contract Complete. The product is working for us and we can easily get a hold of them with any questions and they are happy to listen to our recommendations for future upgrades.

Pros

Keeps all our tenders and contracts in one place and allows us to easily keep track and manage the contract side of projects. Easy to set up change orders and review back and forth with contractors.

Cons

Would like more options when viewing overall percentages and breakdowns of where the contract is in the process. But Contract complete has already listened to feed back and is constantly making adjustments to make it better.

Reasons for Choosing ContractComplete

We have been using ContractComplete to replace the old paper and spreadsheet process. This software has saved us time in re-entering data into spreadsheets from hardcopies and to review bids and to track projects.

Response from Grand River Business Intelligence

Replied December 2019

Thanks for the review and your feedback Graham! We will surely add your request to the Roadmap. Alex mentioned your ideas and we will address it as soon as possible. Feel free to call anytime you have additional ideas, also, there's a "Send Feedback" option in our Help section of the app. Regards, The ContractComplete Team