All ContractComplete Reviews
1-19 of 19 Reviews
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Matthew
Verified reviewer
Design, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
Great Product - Saved me lots of time!
ContractComplete is easy to use and saves me hours of work. It only makes sense that we modernize our bidding/tendering process from a hardcopy/fill in the blank/drop off before bid closing system to one that's online, streamlined and easily compiled. No need to drive completed bids across the GTA before the deadline and no more mailing change orders/progress payment certificates. It's now all in one easy to use online platform.
PROSA big part of my job when tendering a project is comparing contractors' submitted bids to show the client. When receiving hardcopy bids it can take me a whole day to input each line item into a spreadsheet, and even then, it's easy to make a mistake. With ContractComplete the spreadsheet is instantly created when the tender closes, saving me a whole day of work. I can then organize the spreadsheet to show high and low values, averages, and the lowest bid. Clients have given great feedback on these comparison spreadsheets.
CONSI'm not sure if there is a drawback to this software. Perhaps some contractors who are used to submitting hardcopies of bids instead of online could find the switch over difficult? I haven't run into this though.
Vendor Response
Matt! Your feedback and support is much appreciated:)
Replied January 2020
Jason
Civil Engineering, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
If you are an engineer that bids work for municipalities and districts, you need this software!
It's the tool I have been missing from my engineering services toolbag! It makes me more efficient in the areas where we can be. With tighter budgets and higher construction costs, ContractComplete allows more client funds to be allocated to design or construction, instead of the bidding management phase.
PROSEverything, it's easy to use and contractors are embracing technology and this seems to be the one area that every other software company skips. It is a must-have for engineering firms.
CONSNothing to improve minus the app experience which is being upgraded, so I am excited to see that.
Reason for choosing ContractComplete
ContractComplete is an all-encompassing tool that the others missed the boat on certain necessary features. ContractComplete gets you a-z in the bidding management phase! No gaps are missed! I would recommend this to any size organization that needs help managing bids for clients.
Collin
Architecture & Planning, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2020
Great system with a lot of potential
Overall our experience has been good. We are slowly trying to implement this project into more of our projects with time. The program gets better and better every year. It will take time to get all of our projects and contracts setup, but it will save us a lot of time down the road from now.
PROSAs a contract administrator, the invoice review and Payment Certification process is very easy and fast. Changes can be made very fast and reissued for review. I also like the ability to track progress on the projects with the visual "tracking bar".
CONSSetting up a tender and having contractors use the program to submit bids still requires further education and work to get more contractors "on-board". Many of our clients are also not familiar with the product and do not have an interest of using it at this point.
Steven
Civil Engineering, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2019
Great software, great service
It's moving in the right direction for contract administration/cost estimation and fills in a need in our company. The customer service is really helpful in getting us up and running and prompt with software updates.
CONSWe've had issues with bidders come on board with the software, as they may be unfamiliar with the software.
Reasons for switching to ContractComplete
This is a more efficient way or tendering and preparing cost estimates.
Vendor Response
Thanks for your positive review and feedback Steven! We have been working on the bidder sign up process to improve the user experience, these will be released soon. Kindly let your bidders know that they can call our support anytime for assistance login on and submitting their bids. Regards, The ContractComplete Team
Replied December 2019
Kat
Architecture & Planning, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Landscape Architecture and ContractComplete
My personal experience with ContractComplete has been great. The configuration of the site is simple and very easy to use, even for a first time user. In addition to this, there are great explanations and tutorials a click away that take you through your task. The ContractComplete team is also always ready to answer your questions in a friendly and professional manner, with quick responses and flexibility to help you out.
PROSThis product is very easy to use. From project set up and adding line items, to the change order and PPC process, everything is easy to edit and send out. This is very helpful to us as it makes staying on top of a project and the administration of a Tender efficient and keeps our records clean and organized.
CONSIt is tough to think of something that this software is lacking. The ContractComplete team is always open and looking for feedback to improve. Just recently we made a suggestion and they intergraded it into their latest update. They are striving to make their software the best it can be for their clients, and it shows.
Reason for choosing ContractComplete
From my knowledge, there were no other alternative products that were being considered. However, our previous way of dealing with Tenders and PPCs was manually, which is more time consuming and susceptible to human error, which sometimes made it difficult to identify where something was forgotten or calculated wrong. ContractComplete eliminates this concern.
Sean
Construction, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2017
Tremendous time saver in the field and in the office! iOS app is so useful!
We don't have to hand deliver tenders. We can refer to all our projects bill of quantities or drawings at any moment in the field on the app. Invoicing is streamlined for us. Payment certificates are processed faster. We can sign change orders on our mobile phones, awesome!
PROSI'm a huge fan of having all my contracts in the cloud and available for my whole PM team to refer to. We simply create progress reports and our office manager can create an invoice within minutes. It then takes the consultant a few clicks to process the invoice and send back a payment certificate. A huge improvement from when it took 4 weeks! Also, as a contractor, this allows us to securely submit our encrypted tender bids without having to hand deliver them. A huge time saver.
CONSAlthough they have all the features that I need to operate our business, there are a few additional nice to haves on the iOS app that would save me even more time. I've let the developers know and they are working on it. Not a big deal.
Pauline
Architecture & Planning, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Completely Recommend
I used Contract Complete almost daily at my previous employer. The software is really easy to use once you wrap your head around it. Having contract documents easily accessible was extremely convenient if I ever needed to check something while on site. When contractor's were on board to using the software, the whole contract admin process was very streamlined. Customer service was also excellent. Anytime we ran into a bug or other issue, it was always resolved incredibly quickly.
CONSIt's been a few months since I used Contract Complete (my new company is much smaller), so perhaps some of these have already been addressed: - The bid form and excel integration (importing/exporting) had minor issues - BlueBeam + Contract Complete collaboration would be amazing - An easy way to share site photos / meeting minutes throughout construction would also be convenient
Graham
Architecture & Planning, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
Makes Managing Tenders and Contracts Easier
Very happy with Contract Complete. The product is working for us and we can easily get a hold of them with any questions and they are happy to listen to our recommendations for future upgrades.
PROSKeeps all our tenders and contracts in one place and allows us to easily keep track and manage the contract side of projects. Easy to set up change orders and review back and forth with contractors.
CONSWould like more options when viewing overall percentages and breakdowns of where the contract is in the process. But Contract complete has already listened to feed back and is constantly making adjustments to make it better.
Reason for choosing ContractComplete
We have been using ContractComplete to replace the old paper and spreadsheet process. This software has saved us time in re-entering data into spreadsheets from hardcopies and to review bids and to track projects.
Vendor Response
Thanks for the review and your feedback Graham! We will surely add your request to the Roadmap. Alex mentioned your ideas and we will address it as soon as possible. Feel free to call anytime you have additional ideas, also, there's a "Send Feedback" option in our Help section of the app. Regards, The ContractComplete Team
Replied December 2019
Ross
Construction, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Would be lost without ContractComplete
The thing I like most about this software is that it is very easy to use and is displayed in a simple way.
CONSNot much to dislike here for what I use it for.
Vendor Response
Looking forward to another great year with Geoscape. Keep up the stellar work!
Replied January 2020
William
Civil Engineering, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2020
Contract Complete Review
Excellent to use compared to much more complicated systems requiring formal training and experience. relatively no bugs / system issues
PROSVery Easy to use, navigate and learn Can be used without training organized and simple models most project management practices
CONSSees I had administrator access as well as Contractor. Minor Bug
Reasons for switching to ContractComplete
Contract requirement & ease of use
Nick
Construction, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Awesome Product
Contract Complete has saved me significant time in administering bids and contract management through out the project timeline. I can view the status of each project via the app. The product is awesome.
CONSThere are no negative aspects of this product.
Marc
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2017
Efficient contract administration software that saves time from bidding to closeout.
ContactComplete has been a great time saver during the first year of a multi-year, multi-phase, contract with hundreds of line items. One system, no need to duplicate data entry vs. our previous system that used a blend of spreadsheets and accounting software. Payment certificates and schedule of values are generated with a click of a button. We previewed the software with the developers prior to to its current level of functionally and recommended several improvements that would make the software even more efficient throughout the process of administering a contract from bidding through closeout. We were surprised when many of the recommendations were implimented so quickly.
CONSNot a con per se. But as an early adopter, as functionality changed we needed a little hand holding. Many of these new features were pleasant surprises and the level of functionality has reached a point where I don't see any more major changes.
Matthew
Architecture & Planning, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
2
Reviewed December 2017
great experience, easy to keep track of contracts, programmers made changes based on our suggestions
Saves a lot of administrative time.
PROSEasy to use and keep organized files. Accessible on site for quick turn around of change orders and billing. Able to connect with contractors and clients through the stages of construction. Tendering and comparing tender priced berry accessible. Saves time on the administrative side.
CONSSome formatting issues to be able to personalize things to The company ie. organization of docs etc.
Vendor Response
Cheers!
Replied January 2020
Danylo
Construction, 51-200 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed May 2023
Great tool for bidding process
I like a lot that system sends automatic notifications when any changes had been made and also that you can add shareholders.
CONSSometimes system can be laggy but on very rare occasions.
Owen
Construction, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2021
Great Platform and Customer Service
The software has reduced a lot of the time consuming administrative tasks involved in the tendering and construction administration process.
CONSSome contractors had IT problems with it
David
Construction, 2-10 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2017
All your contract documents at the tip of your fingers!!
-Contract Document Filing -Cloud Storage for all contract documents with quick access. -Progress Report Creation -Direct Contract Invoicing -Tender Submission.
PROSThe mobile app is very handy in having quick access to all your contract documents(specifications, drawings etc.) at your finger tips. No need to sort through folders and files, all your documents are organized and labelled under each contract and available anywhere. Great feature for project mangers and superintendents.
Vendor Response
Dave is a fearless contractor! Thanks for making the leap into Modern Tech solutions.
Replied January 2020
Anonymous
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2017
Very useful tool for project management and a time saver while in the field on the go.
User friendly and great application Easy to use with mobile device Quickly able to invoice projects on the fly!!
Melinda
Construction, 51-200 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY