All ControlBoard Reviews
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Jerome
Verified reviewer
Construction, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Manpower Scheduling for Heavy Civil Contractors
[sensitive content hidden] set the bar for responsiveness to our requests. They are able to tell you quickly how much work something will take and the easy ones were usually done in a matter of hours!
PROSControl Board is able to configure the way the software works to produce exactly what we need out of it. Custom Programing is available but very little was needed.
CONSThere are a lot of views, reports and pages. Sometimes it is tough to remember how to get to a certain report that you do not use often.
Reasons for switching to ControlBoard
It was too hard to report back on the schedule info that was in Saviom especially on a team or division level.
chris
Construction, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Tracking and Scheduling Jobs and Employees with ControlBoard
Overall the experience with ControlBoard has been great. We get excellent support when needed and it meets all of our scheduling needs.
PROSControlBoard made it easy to import jobs from Sage 100 Contractor and assign employees to work on those jobs.
CONSUnfortunately, Nothing comes to mind. Everything works great.
Reason for choosing ControlBoard
Sage 300 Project Management was too expensive and Exaktime did not have the ghant chart views that we needed at the time and we could not schedule out a a project from a long period of time.
Reasons for switching to ControlBoard
Making changes on the fly were difficult and we needed a system that was integrated with Sage 100 Contractor.
Dan
Events Services, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed April 2024
Easy scheduling app for Trucks and Resources
Scheduling of jobs and resources is easy and eliminates the need to communicate with multiple parties each day. Changes to schedules and notes can easily be rolled out to every user and the mass text messaging option makes communicating changes and issues easy.
CONSFrom an operations role, when looking into the job schedule it can be bulky and the interface can be busy.
Vendor Response
Thank you for your feedback, Dan! We’re delighted that you’re enjoying the tool. Our commitment to user interface simplicity remains unwavering. Additionally, we offer user-friendly views that we’d be thrilled to introduce to you. Please don’t hesitate to contact our support team at https://support.controlboard.app, if you have any further questions or need assistance.
Replied April 2024
Diane
Electrical/Electronic Manufacturing, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed January 2024
From the Service Coordinator
It's been excellent, again wonderful customer service
PROSUser Friendly, Excellent Customer Service
CONSNo integration into Sage Contractor 100 program.
Reasons for switching to ControlBoard
Changed from Quickbooks to Sage 100 Contractor
Anna
Construction, 201-500 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Great support with great scheduling software
Overall I think Controlboard can do what we need for scheduling purpose and they are very user friendly and easy to set up and learn it. Their support is great and quick to make enhancement based on what we request. They are very patience in addressing our company's needs.
PROSI love the support that we get. The company make enhancements and really listens to what we need for our company. The tool is very easy to use and it updates with our system so it works well with what we need.
CONSThe back button does not bring you back to the previous page so users need to get used to it.
Reasons for switching to ControlBoard
Excel does not give us alert when a person is overbooked and it is easy to delete things on the file with no record.
Peter
Construction, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed January 2024
Essential for scheduling
Overall, we are very happy with ControlBoard and would recommend the software to any colleagues or peers.
PROSWhat we like most about ControlBoard is the ease of interface. As employees are promoted to managerial positions, we mandate they must become familiar with the program. We have not had any issues.
CONSWhat we liked least about ControlBoard is the set up. It takes some time to do it properly. Once configured to your company, it is very simple to use.
Vendor Response
Thank you for your valuable feedback. We provide a powerful scheduling platform tailored to our customers’ unique and sometimes complex needs. We appreciate the effort that’s sometimes required during the on-boarding process, and we endeavor to make it as smooth as possible. Your feedback is instrumental in this process, and we’re grateful for it. Now that you are up and running, we’re happy that you find ControlBoard simple to use, ease of use is a primary goal.
Replied January 2024
Baylee
Construction, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Pavement Services Control Board Use
Love ControlBoard and we use it daily. It is a great tool to have and to see a good overview of the job and what needs to be done. We also love the customer service and being able to adjust the program to our needs as a company.
PROSI like the functionality of ControlBoard. It allows me to see what crew is where each day and gives me the ability to keep track of where a crew was on a specific day. It is easy to get exactly what I need and all the job info quickly.
CONSSometimes the filters make it hard to search up a job as you have to adjust the filters to see the job come up.
Laura
Construction, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Customized to fit our needs
They have communicated extremely well to meet all of our needs, and the site is very easy to navigate for daily use.
PROSThey worked with us to customize the site to best fit our needs.
CONSI have no complaints at this time. It has been a very smooth transition from our former scheduler to control board
Reasons for switching to ControlBoard
the former site was shutting down
Anonymous
51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Best on the market
The Congistics team are always available and willing to help customize the platform to specific requests.
CONSThere is really nothing bad to say. If there are features that don't work in the most ideal way, the support team will help fix it or reconfigure it to your needs.
Reason for choosing ControlBoard
Cost, support, ease of use.
Ed
Construction, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2024
Great Product
ControlBoard is the only product that has been able to meet our scheduling needs. [sensitive content hidden] and the staff at ControlBoard have gone above and beyond in making adjustments and changes to fit our specific needs.
CONSThe software has a lot of features which makes the learning curve a bit challenging. However, [sensitive content hidden] is a phone call away and has been very helpful.
Reason for choosing ControlBoard
ControlBoard was able to meet our scheduling needs.
Noah
Machinery, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed June 2023
Skeptical at first, but really quite good
ControlBoard finally got us out of the phone calls and Excel spreadsheet world into a one visible portal system that is the core of our scheduling. Having one inflexible system is doomed to have it's flaws, but overall, ControlBoard has allowed us to be fractionally more efficient, and has cleaned up some of the trivial tasks that only a web-based portal could.
PROSThe info that the crews get is instant, and uniform, and via the expected channels. There is no lag from having to recommunicate changes in plans. The cleanliness and organization makes it easy to see both overviews and details of daily and weekly work. The ability to attach work packages has helped control engineering/installer communication. The site info and colors and customization to our customers, job names, job numbering system, and crew sizes/departments has made the experience streamlined. Excellent support from the software team through the whole process.
CONSThe "applying a filter" manual step is a little clunky, and even more difficult on mobile devices. We tried to connect ControlBoard to our accounting system, but there were too many "special cases" (scheduling some prework on a job that is not open yet, for example) that made the direct connection not workable. Some of the "permissions" for different users didn't work right out of the box.
Reasons for switching to ControlBoard
visibility (crews couldn't access Excel easily), standardization, speed of communication, attach files
Anna
Construction, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
ControlBoard Adjility
Overall, ControlBoard is everything we hoped it would be and more. We find it extremely useful in our everyday life, and can't wait to see what they come up with next.
PROSThis system is very friendly visually and functionality. We are able to schedule our work and access all our files from everywhere. The support staff is excellent and patient when I have a question or trying to add a new section into our routine. There is so much potential in this software that we were able to slowly add more and more functions as we grow.
CONSThere are functions that are still being developed that we would like now and just like anyone else, when we want something we want it yesterday. Unfortunately, no one can develop that fast and we are impatient.
Brenden
Construction, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2022
Very helpful staff
We use this to help schedule our crews and equipment. It gives everyone at our company the ability to view the schedule in an easy format.
PROSWe use this software for our scheduling. It is easy to see every crew and resource and job on the same menu which really helps us put together schedules for the next few weeks.
CONSThere are sometimes small glitches but the team at control board always helps us quickly resolve them. A few of the old feature in the server version were removed like the ease of typing descriptions in the job view were removed but some new ones that made moving crews around easier were added.
Reason for choosing ControlBoard
Ease of viewing across screens
Alex
Construction, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2022
Everyday User
I like it, it's a time saver, especially when I have to make scheduling changes almost every hour.
PROSProviding lots of information to my guys in the field, address, job number, start time, contacts, and being able to transfer to their mobile device almost instantly. I also enjoy the texting feature if I need to send an important message.
CONSThere are some features that seem clunky that I enjoyed to use on the old control board software. Such as using my keyboard to copy and delete resources that i now have to drag back and forth. It's very possible I'm not using this software to its full potential as there is more to learn.
Reason for choosing ControlBoard
I don't know, he company used this software previously.
sean
Events Services, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2021
Great product for the event industry
The software allows us to look at all of our resources and plan project weeks and even months in advance. It gives us great visibility to all our needs from machines to labor.
PROSThe best part about the software is the fact that it is web based and very user friendly. We use it on every device from phones to desk tops seamlessly. The integration is very simple and takes very little time.
CONSI don't have anything negative to say. We are a very demanding company and and asked for a lot of customization which was all taken care without any issues.
Justin
Construction, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Great Product! Very powerful and extremely user friendly
With ControlBoard, managing large projects, personnel and resources is made very simple and practical. The software is very powerful. [sensitive content hidden] and his team are amazingly helpful and friendly. Congistics was able to customize several features of the program to fit our needs perfectly and I couldn't ask for a more functional system.
CONSThe only thing I would change or like to see as an added feature would be for the job schedule to stay exactly as it is for days past, even if the jobs are completed so I could easily scroll back and see what was done on any given day without having to change the settings to view specific allocations. For me, it works better to view the previous schedule on the calendar exactly as I set it that day.
Dennis
Construction, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Machine tracking is excellent
Once training was completed the ease of operation was excellent, even for a person who is not tech savvy.
CONSI would not say cons but a few glitches when I got started, some error on my part and some glitches in system. It was fixed immediately and we went back to work.
Jim
Utilities, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2021
Control board
Great the team is extremely helpful and responds to any issue that comes up.
PROSEase of use and the support for the product.
CONSThe mobile app needs more development to make it smoother operating.
Reasons for switching to ControlBoard
Easier to use and more options for a lot less money.
Adam
Construction, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2021
ControlBoard is Good
The software is very easy to use after a short training. We had a non-existent scheduling workflow that this software helped shape.
CONSEnd-user customizable reports or display views would be very handy.
Chad
Construction, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed April 2023
Great Product!
Very good experience and support
PROSVery simple to use and PC functionality is very user friendly
CONSWeb app is functional but kind of clunky
Reason for choosing ControlBoard
Simplicity
Reasons for switching to ControlBoard
drag and drop functionality
Joshua
Food & Beverages, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2023
Control Board Review
Solving scheduling problems and miscommunications.
PROSEase of access, easy to make changes to the schedule, easy to inform the crew of the schedule and changes.
CONSAttachments are sometimes difficult to use. We haven't figured out mobile access to forms yet.
Ryan
Construction, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Yearly Review
User friendly
PROSSchedule, capacity and utilizationFormat and ability to present during meetings
CONSI’d like dates to carry down from allocations to scheduling
Reason for choosing ControlBoard
Ease of use and functionality
Reasons for switching to ControlBoard
More functionality
Carrie
Consumer Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2019
Control Board was a Godsend
Overall it’s been great. We have only been using it for about 3 months but it’s been great, and the customer service goes above and beyond when you have any issues at all.
PROSExcellent and very patient customer service who are every responsive, helpful, and eager to please. We don’t necessarily use or know how to use all of the features but this has certainly brought us into a whole new league and we no longer run into scheduling conflicts as we used to do. It has been a Godsend to us, and I don’t know how we managed without it.
CONSI cannot think of any negatives to the software. It has all of the features we need, and the ones we don’t need we simply do not use them.
Richard
Construction, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Best Overall For Scheduling
The ease of use from the office all the way to the associates in the field.
CONSWas looking to take all programs to the cloud. So about 2 years ago they have also taken the software to the cloud which has been working out great.
Stefanie
Construction, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2021
Control Board is very user friendly
Control Board is very easy to use and has updates immediately
PROSit is very user friendly; updates immediately.
CONSi would like there to be a place to make notes about equipment rentals