My Rep, [sensitive content hidden] is been exceptional in being there for our business. When urgent questions are asked he will call on his own personal time to sort out the issues, amazing customer support.

Presentation of the information to our clients

understanding the various formulas that can save time

Every contact point with the Cost Certified team is a breeze. They are genuine people who are trying to help contractors improve their processes and grow their business. They have answered every question, responded to every email and call, and even set up last minute meetings with me to make sure I can make the best use of the platform. The sales team is exceptional, the customer service and onboarding is phenomenal, and the resources available are amazing!

I have saved so much time on estimating. I used to spend at least 10-15 hours each week calculating estimates and typing up fancy proposals for my customers. I could only see a limited amount of prospects just because it took so much time. Since I started using Cost Certified, each quote takes me about 10 minutes tops! I can spend more time actually talking with my customers about their projects and providing better service instead of wasting time estimating. The best part is, the whole proposal is interactive. My customers love it! It gives them the ability to choose their own budget, and I end up having more productive conversations now that they can pick and choose on their own. Cost Certified is so detailed, precise, and professional, that I ended up booking a big project over the phone. That is something that I have never done before in my 4 years in home improvement sales!

The ONLY potential downside is the time it takes to set up. However, just like anything in business, you need to invest before you can make profits. I invested a decent amount of time to understand how the system works and to customize it to my specific projects. The time it has saved me just in the last few months is easily a 5-10x return. This software is an absolute "must have"!

The support we have received from their team has been absolutely amazing!!! I can not say enough. We have never experienced such a knowledgeable supportive team that genuinely wants to problem solve as needed and stay on top of any request. A+

The professional proposals that we accurately and quickly get to clients where they have options right within the system. How easily it customizes to our niche business and makes the process clean from start to finish.

There’s really nothing we did not like. Because our company offers a very custom product, it took some time to get our items into system but it has paid off!!!!

Awful. The worst. It started with being told the price was XXXX. Being a Canadian company myself, I assumed the price was in CDN. Nope, it is in USD. Then once I realized, I asked for a refund. They said no. So I tried to make it work. I spent HOURS with them and with the product and never actually was able to produce an estimate for an actual client.DO NOT BE BAMBOOZLED BY THEIR SALES TACTICS.

Graphic interface is decent. Tie in to HD pricing slick, but not really usable in my case.

Building assemblies is painfully slow. Updating items takes forever to save and is entirely unintuitive. Only one contact per opportunity (almost all of my clients have multiple stakeholders and email addresses).Set up time is FOREVER.Extremely slow to save estimates and make changes once you start getting into the details.

This software has really increased efficiencies in my sales cycle while adding huge value through its unique interactive quoting engine. Overall my experience has been excellent, and the feedback from my staff and customers has been amazing!

After years of trying Construction software programs, I've finally found one that works. Cost Certified has been a complete game-changer to my business. I can't say enough good things about this software, but here are some highlights: - Cost Certified is extremely intuitive and easy to use. This is critical for my business if I can't get my staff to buy in and start using a program it doesn't really matter how good the software is. Pretty much anyone can set up the backend of this software with a little bit of time. Once the backend is set up the software is Ipad level simple from a user perspective, which means I can train anyone on it in hours. - Cost Certified has streamlined my sales and estimating process, but cutting estimating time significantly. What once would take an hour now takes 15 minutes. This has allowed me to reduce fixed overhead in my business while raising the profile of my business by allowing me to create truly unique deliverables for my prospective customers - One of the most unique and impressive things about Cost Certified is the ability to create interactive quotes. This function not only allows you to add pictures of the spec products, but it allows customers to upgrade products. I typically have 3-5 upgrades available with every product within my estimate. This is truly a game-changer, not only does it separate me from the competition, but it also puts customers in the driver seat and encourages them to engage with the quote.

I really do not have any negatives. I'm told that the services and capabilities of Cost Certified are going to be expanding in the near future. I am very much looking forward to what will be coming next.