--- title: "Countfire Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Countfire. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Countfire is a good fit for you!" source_url: "https://www.softwareadvice.com/construction/countfire-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Construction Estimating Software](https://www.softwareadvice.com/construction/cost-estimating-software-comparison/) / [Countfire](https://www.softwareadvice.com/construction/countfire-profile/) / Countfire Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/construction/countfire-profile/) Reviews [Alternatives](https://www.softwareadvice.com/construction/countfire-profile/alternatives/) # Countfire User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 250 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 5.0/5 - Value for money: 4.4/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 189 reviews (76%) - 4 stars: 61 reviews (24%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - I really liked the scanning feature, and when ive eventually exported the take off, the checklist is a great feature as a final check of my quantities - the way it counts across drawings is great, the way you can side by side documents to assess changes in specs etc is brilliant, and how you can override drawings with new stages. - What I like most is the true automated takeoff feature—it allows me to mark up symbols on one drawing and instantly counts them across all drawings. ### Most mentioned cons - When making the same two zones across multiple plans e.g exterior and interior to separate CCTV systems, the generated spreadsheet does not show you a total for each zone across all plans only a total per zone for each plan, this means you have to manually add them up which is quite time consuming - For highly detailed or non-standard drawings, the automation sometimes struggles to interpret symbols or layouts accurately, requiring manual adjustments. - I didn't used to like the fact that when measuring numerous different lengths of LED strip lights and when I downloaded it onto excel, it would add all the measurements and give one total measurement. ## Countfire customer reviews Showing reviews 1-25 of 250 (page 1). ### Introduction to Countfire - Overall rating: 5/5 - Reviewer: Bradley H. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very, very good. Getting to know the functions and tools is really good, and the support we have had has been excellent - [sensitive content hidden] in particular, who did a 1-to-1 with us, this was very useful and insightful. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros There's a simplicity in the functions to the complicated nature that comes with detailed schematics and drawings. Delving further, I can see there is more depth to each function, which I know will be very useful for future use. #### Cons The load can take its time, but I know that comes from the drawings themselves, so technically it's not with Countfire directly. #### Vendor response Thank you for the great review Bradley! Awesome to hear you've found Countfire simple to use. You're spot on – when you upload your drawings to the app, they go through a quick preparing stage. Depending on the complexity of the drawings, this can sometimes take a little longer but if you run into any issues, I'd recommend reaching out to our support team on our live chat on the orange button in the bottom right hand corner of the app. We're super proud of our support. As well as our live chat, we also offer 1-2-1 training sessions tailored to you to make sure you can get the most out of the software on your takeoffs. Replied August 2025 --- ### Countfire Review - Overall rating: 5/5 - Reviewer: Joe H. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, Countfire was a very effective estimating tool that significantly improved speed and accuracy compared to manual take‑offs. Once set up properly, it provided a reliable platform for producing professional estimates and helped streamline the tendering process. It’s a strong piece of software for electrical and building services estimating. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Countfire made the estimating process much quicker and more consistent. The take‑off tools were easy to use, and the built‑in rules helped reduce errors when measuring containment, cabling, and builderswork. It was especially useful for producing structured, repeatable estimates without having to manually calculate everything each time. #### Cons Occasionally, drawings could take a while to process or load, particularly on larger or more complex projects. However, this often appeared to be related to the quality or formatting of the PDF drawings rather than an issue with the software itself. #### Reasons for switching to Countfire Miles more features for time saving, we used to count items one by one. now we can count multiple drawings at once. #### Vendor response It's great to hear your estimating process is now much quicker and more consistent. Counting multiple drawings at once – love to hear it Joe! You're spot on. When you make a selection in Countfire, you're not just counting that item on the current page, you're also looking for matches on any other drawings in your discipline. Complex drawings can sometimes take a little longer than usual to prepare and load in-app. If you run into this, it's always worth sending us a message on the orange button in the bottom right hand corner of the app. Our technical team can take a look to see if there's anything they can do to improve the quality of the drawings. Replied May 2026 --- ### CountFire Automated Take-Off Software - Overall rating: 5/5 - Reviewer: Eric B. - Verified reviewer: Yes - Industry: Construction - Company size: 10000+ employees - Product usage: Used weekly for less than 2 years - Reviewed: October 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I could not be more pleased with CounFire. It is fast, accurate, easy to use, and has cut my time to perform a take-off by a factor of 10. Some may question a factor of 10, but try it and see that drawing symbols when counted on one drawing are also counted on all other drawings within the project drawing package automatically. Orientation is not an issue, and items not picked up are easily identified and added to the correct symbol list. Check drawings are also supplied as part of the final report to assure all errors have been resolved. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros CountFire being a cloud based service gets you up and running quickly. CountFire Sales is there to get you started and introduce you to Technical Assistance and Training. The On-Line Help function is integral to the CountFire Platform allowing you to be able to function seamlessly as you work on projects. I can count drawing elements or make extremely accurate measurements in one tenth of the time I did manually without the cost of drawing reproduction. The Final Reports are perfectly formatted in MSExcel and ready for Bill of Material development. #### Cons I am still looking for a Con. I thought that since CountFire is in Great Britain that communications might be hampered by five, (5) time zones, but this was not the case. CountFire was there 24X7 to solve my self-inflicted start-up issues. #### Reasons for choosing Countfire 1. Cloud Based, 2. Price, 3. Ease of Use, 4. Support --- ### Robert Daly Electrical Project Manager Countfire Review - Overall rating: 5/5 - Reviewer: Robert D. - Verified reviewer: Yes - Industry: Construction - Company size: 1001-5000 employees - Product usage: Used weekly for less than 12 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered very impressed with the system as a whole and would definitely recommend and i have already suggested that the business uses this more at operational level on site. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Countfire drastically reduced time spent completing electrical drawing take offs compared to traditional techniques. i also found it great that we can break drawings into zones in line with programe dates allowing us to have accurate information zone by zone. #### Cons Although i am electrically biased i tried to carry out pipework take offs which were not as easy. i think with some further training this could be better but again i am only carrying out electrical take offs so it has been great. #### Vendor response Thank you for the brilliant review Robert – great to hear Countfire has drastically reduced the time you're spending on electrical takeoffs! The zoning feature is super useful for splitting your projects down. Really appreciate your feedback on completing mechanical takeoffs in Countfire. We've actually just released our brand new "Length system" tool which helps to make linear takeoffs quick and easy in-app. It would be great to jump on a demo with your mechanical colleagues to show them the benefits of Countfire – just send us a message on the orange button at the bottom right hand corner of the app to book a time that works for you. Replied August 2026 --- ### Countfire Estimating - Overall rating: 5/5 - Reviewer: Harry W. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Absolutely fantastic. The customer support is always there to help you no matter the question which really helps you see the value for money you are getting. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The Estimating take off software that Countfire provides is second to none. I kind the measurements that I can take off are incredibly quick and precise with good mental security that the project is correctly taken off. It includes all of the features that you will need and more. #### Cons Rarely the saving feature glitches out and won't let you open another drawing. Apart from that Countfire is great. #### Reasons for switching to Countfire Ease of use and alot of issues made us change #### Vendor response What an awesome review – thank you Harry! It's great to hear you're finding your takeoffs quick and accurate with Countfire. Appreciate you letting us know about the issues you ran into saving your work. If you run into it again, I'd recommend reaching out to us on the orange button in the bottom right hand corner of Countfire so we can look into it for you. Replied June 2026 --- ### Positive impact to our business. - Overall rating: 5/5 - Reviewer: Adam D. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall great. helped save time within tendering and have given our Project management team a great overview of what is required and items needed. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The look and feel of the app is clear and concise, ease of use is great. exporting of take offs are clear and well presented. #### Cons Not much to not like, usually the quality of PDF that make it hard if the PDF is not a good quality. #### Reasons for switching to Countfire better reporting and clearer workspace within take off. #### Vendor response Thank you for the fantastic review Adam – great to hear you're finding Countfire easy to use! Completely understand the quality of the PDFs you receive can be mixed. If you're running into issues on your drawings, I'd recommend sending us a message on the orange button in the bottom right hand corner of the app. Our technical team can take a look to see if there's anything they can do to improve the quality of the drawings. Replied January 2026 --- ### My count is on fire - Overall rating: 5/5 - Reviewer: Duncan C. - Verified reviewer: Yes - Industry: Mechanical or Industrial Engineering - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall very pleased with using countfire, could do with tweaks but really speeds up mechanical take off's #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Excellent tool for estimating, customer support and training is excellent, very through. I am a first time user and have had great support #### Cons There are not many, there a few minor tweaks that could improve the overall experience, but can't think of anything offhand to complaint n about #### Reasons for switching to Countfire Moved companies, so new comapny uses Countfire #### Vendor response Really appreciate your review Duncan! It's great to hear you've had an excellent experience with our support team. From 1-2-1 training to our in-app chat, we're on hand to help you get the most out of the app. It would be great to get more information on the tweaks you'd like to see in Countfire – just send us a message on the orange button in the bottom right hand corner of Countfire and we can pass your comments on to our product team. Replied April 2026 --- ### Mechanical review - Overall rating: 5/5 - Reviewer: Kyle J. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very good and enjoying using it. Making take offs very quick and saves printing off drawings and cost effective. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easiness to use and quick to upload drawing and start take offs. Like how it remembers items i have taken off on previous drawings of the same discipline. #### Cons Cant change size of the point for counting items on busy drawing. For example the circle covers other items i need to count and therefore can be missed. #### Reasons for switching to Countfire Countfire more used friendly and like how quick it is to do take offs. #### Vendor response Awesome to hear you found Countfire easy and quick to use Kyle! Appreciate your feedback on changing the size of manual points. I can definitely see how this would be super helpful. We do have a feature request for this – you can add your vote by heading to the orange button in the bottom right hand corner of the app, selecting 'Give feedback' and searching "Adjust size and opacity of manual points". Replied December 2025 --- ### Countfire review - Overall rating: 5/5 - Reviewer: Steven S. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. For takeoffs excellent, for estimating i am still undecided, feels like some further development is required to make it more flexible. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros speedy takeoffs - intuitive system. learns for future drawings so you don't need to assign reference for every drawing. excellent training provided and good customer support. #### Cons The estimating tool is clunky and difficult to adjust from takeoffs as items are already grouped by drawings. #### Reasons for switching to Countfire I move companies and Countfire was being used by new employer #### Vendor response Thanks for the review Steven! Great to hear you've had a good experience with our support team – we know how important it is to be able to hit the ground running so, while there is a bit of a learning curve involved in getting started with Countfire, we're on hand to help you get the most out of the software. Appreciate the feedback on the estimate side of the app. One of the great things about Estimate is the flexibility of grouping your data. You can completely change how your estimate is laid out with a few clicks, whether you're looking to split your project differently or match a client summary you need to fill out. It would be great to jump on a quick training session to go through this – just send us a message on the orange button at the bottom right hand corner of Countfire and we can figure out a time that works for you. Replied October 2025 --- ### Excellent software and a must-have as Estimator - Overall rating: 5/5 - Reviewer: Steven H. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent software and support from Countfire with any issues has been faultless. Countfire are always looking to improve the software too. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Intuitive software that's easy to use, saves time and accurate. Interface is clear and responsive. The formatted Excel document is also very useful. #### Cons I'd like the ability to add symbols and multiply to provide a marked-up drawing. For example drawing linear fittings and placing them on a layout. #### Vendor response Thank you for the great review Steven! While you are able to add points and produce marked up output drawings, I can see how it would be handy to add specific symbols to the drawing. You can add your vote to our feature request for this – just click "Give feedback" on the orange button in the bottom right hand corner of Countfire and search for "Customise symbols and measures". You're spot on – our support team are on hand to make sure you can get the most out of the software and, if you do have any feedback, just let us know. We're keen to hear exactly what you would like to see in-app so Countfire can be as useful as possible. Replied May 2026 --- ### Game changing! - Overall rating: 5/5 - Reviewer: Josh C. - Verified reviewer: Yes - Industry: Construction - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: August 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Fantastic!!Been using countfire for 4 years now and its made estimating a lot less laborious #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The constant improvements and the ease of accurate take offs! Countfire team are always looking for ways to improve the software and take on customer feedback very well!Its also a massive bonus for my business model that all take offs can be done online and no need for a printer! Enables the company to operate from anywhere very easily.. #### Cons A live catalogue of materials would complete this software. It would cut down time going out to get live prices on materials. #### Reasons for choosing Countfire The take off element is currently superior to theirs. #### Vendor response Game changing – Awesome! Thanks Josh You're spot on 👍. At Countfire we work on 2 week cycles, releasing hundreds of platform enhancements each year. Great to hear you're also benefitting from being able to log in and operate from anywhere. It would definitely be useful to have access to a live catalogue of materials. We have a feature request for this – your vote has already been added to it. Brilliant that you've been onboard for 4 years – looking forward to continuing our journey together! Replied November 2023 --- ### Taking off made easy! - Overall rating: 5/5 - Reviewer: Jake C. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Automatically counting multiple drawings at the same timeAbility to identify any issues/errorsConstantly adding new features #### Cons So far we have had no issues wit the software. The only very minor issue was not receiving a notification of duplicate symbols on a set of drawings but still not really an issue #### Reasons for switching to Countfire Countfire advertising and successful trial period #### Vendor response Thanks Jake - really appreciate you leaving this review! Countfire's auto-counting feature is built on our own proprietary image recognition algorithm, this allows the software to automatically recognise selected symbols/text across all the drawings within that discipline. That's spot on - finding errors is easy! You can hide your counted symbols allowing you to visually check your work in the software. Once your takeoff is processed, we also provide a check sheet and pdf drawings so you can be confident your takeoff is 100% accurate. You're right, we are constantly updating and adding new features. To keep up to date with what we're doing you can read our changelogs here https://feedback.countfire.com/changelog Duplicates are a tricky one as it's essentially due to how the drawing has been created - there can be two separate symbols on top of each other and therefore counts as two in the final quantities. Although it rarely happens, when a project is processed we have safety measures in place that notify us if the software suspects any duplicates in your project. As soon as the duplicates get flagged we send out a message detailing where the duplicates have been found and how to fix them. Replied July 2023 --- ### Billy Banyard - Barrie Beard LTD - Overall rating: 5/5 - Reviewer: Billy B. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very positive and likely to use the software going forward as opposed to others #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Count fires auto count across multiple drawing has sped up the take off procedure, enabling us to spend more time estimating and putting costs to things than counting. #### Cons Measure facility on things such as containment drawing. Its not a dislike but similar to other software (plan swift) #### Reasons for switching to Countfire Recommended from other users within the company #### Vendor response Thanks for the amazing review Billy! It's awesome to hear how auto counting symbols across multiple drawings is speeding up your takeoff process, giving you extra time to focus on estimating and costing. We have a feature request for "Improvements to measuring containment", you can add your vote by clicking 'Give feedback' on the orange button at the bottom right corner of Countfire. Replied May 2024 --- ### Streamlined, Supported, and Seriously Efficient 🌟🌟 - Overall rating: 4/5 - Reviewer: Clare W. - Verified reviewer: Yes - Industry: Mechanical or Industrial Engineering - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Countfire has been spot on. It’s fast, intuitive, and has really helped us streamline how we handle take-offs. On top of that, both [sensitive content hidden] have made the training and day-to-day use incredibly easy, no overcomplicating things, just straight to the point. Their response times are also brilliant, always quick to jump in and help if needed. Can’t fault the system or the team. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like Countfire because it’s fast, accurate, and saves me a ton of time. It auto-picks symbols, keeps everything digital and tidy, and is really easy to use. No faff, no mistakes, just quicker quotes and cleaner take-offs. #### Cons Dislikes? Honestly, nothing so far. It just works. No glitches, no clunky interface, no wasted time. It does what it says on the tin and does it well #### Vendor response What a great review – thanks Clare! Awesome to hear Countfire is saving you a ton of time. From our in-app chat to 1-2-1 training sessions, our support team are dedicated to making sure you can get the most out of the software. If you have any questions or you'd like to arrange additional training, just send us a message on the orange button in the bottom right hand corner of the app. Replied July 2025 --- ### Very fast and efficient, one minor niggle - Overall rating: 5/5 - Reviewer: Joe R. - Verified reviewer: Yes - Industry: Security and Investigations - Company size: 10000+ employees - Product usage: Used weekly for free trial - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My experience has been very good, saved me a lot of time compared to the old unreliable ways of take offs #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The ability to make take offs from multiple documents/plans very quickly The ease of creating zones across plans #### Cons When making the same two zones across multiple plans e.g exterior and interior to separate CCTV systems, the generated spreadsheet does not show you a total for each zone across all plans only a total per zone for each plan, this means you have to manually add them up which is quite time consuming #### Vendor response Thank you for your review Joe You're spot on – Countfire automatically looks for your symbols across all drawings in a discipline making it super easy to count multiple drawings. I can definitely see how it would be helpful to have totals per zone on your output spreadsheet. We have a feature request for this. You can add your vote on the orange button in the bottom right hand corner of Countfire. Just click 'Give feedback' and search "Group by zone within Excel spreadsheet". Awesome to hear Countfire has saved you time and improved reliability on your takeoffs! Replied October 2025 --- ### Great, Intelligent Software - Overall rating: 5/5 - Reviewer: Tom L. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Really good throughout the whole time of using Countfire! I have tried several other take-off packages and will come back to the intelligence of Countfire every time. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The way it has adapted, even over the last 6 months with updates has been most welcome! I couldn't get through my workload without Countfire. #### Cons My only gripe is that is doesn't align with input software. #### Vendor response Thanks for the review Tom! Awesome to hear you're enjoying the new updates. Our technical team are constantly working to release updates and improvements to make your estimating process even better. Thank you for your feedback on aligning with input software. We'd love to discuss this with you – just send us a message on the orange button in the bottom right hand corner of Countfire. Replied March 2025 --- ### Counfire Review from valid user - Overall rating: 5/5 - Reviewer: Paul W. - Verified reviewer: Yes - Industry: Construction - Company size: 501-1000 employees - Product usage: Used weekly for less than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very happy with this software, I would recommend it to any company taking electrical drawings off due to the amount of time saved #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software is very quick and user friendly, the support is very good as well when we have a problem with the drawings. #### Cons I have no issues with this software at all #### Vendor response What a great review – thanks Paul! Great to hear you find Countfire quick and user friendly. We're super proud of our support. Our team is made up of ex-estimators so we can understand your goals and help you achieve them. If you ever have any questions, just send us a message on the orange button in the bottom right hand corner of the app and we'll be happy to help 😊 Replied May 2025 --- ### Easy to use - Overall rating: 4/5 - Reviewer: Sam E. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Pretty good, does the job and is easy to use #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros The GUI - easy and intuitive to use, navigation across the site is good #### Cons Can misread pdf's or symbols when doing takeoffs #### Vendor response Thanks for the review Sam Great to hear you're finding Countfire easy to use! Sometimes there can be issues with your drawing which can affect your takeoff however this is super rare. If you run into any issues, I'd always recommend sending us a message on the orange button in the bottom right hand corner of the app – we can take a look at what you're running into and our technical team may be able to improve the quality of your drawings. Replied March 2025 --- ### All estimators, get involved! - Overall rating: 5/5 - Reviewer: Rae M. - Verified reviewer: Yes - Industry: Construction - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: February 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great, would highly recommend, every estimator needs this. Has saved me time, made me money, has paid for it self. Helpful and lovely staff, also many of them are estimators so they know what they're talking about. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros accessibility, efficiency, time saving, attention to detail. #### Cons Only thing I can think of is if I don't have Wifi, I can't use it. #### Vendor response What a great review – thanks Rae! Awesome to hear you've saved time 😊 As Countfire is a cloud-based software, you do need an internet connection to access the app however being cloud-based means you can seamlessly switch from the office to home or on site and continue working on your projects. Replied February 2025 --- ### Countfire has helped our business - Overall rating: 4/5 - Reviewer: Joshua L. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2024 - Review source details: This review was submitted organically. No incentive was offered Countfire has been a valuable addition to our workflow. It streamlines the takeoff process, saving time and improving accuracy. The software is user-friendly, and the learning curve is minimal, which allowed our team to integrate it quickly into our projects. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It is really easy to use and speeds up our efficientcy dramatically. #### Cons You move or change where you want the menu boxes. #### Vendor response Speeds up efficiency dramatically – love it Joshua! Our technical team are constantly working to release hundreds of product enhancements each year. For any enhancements affecting your workflows in-app, we provide full tutorials on the new features – keep an eye out for our messages, banners and emails, or we're also happy to jump on a quick training session to run through it, just send us a message via the orange button in-app. Great to hear you've found Countfire user-friendly with a minimal learning curve. Our support team are on hand, from our live chat to online training sessions, to make sure you can get up to speed quickly and get the most out of the software. Replied December 2024 --- ### first time using - Overall rating: 5/5 - Reviewer: MITCHELL S. - Verified reviewer: Yes - Industry: Commercial Real Estate - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SO FAR IT HAS BEEN NOTHING BUT POSITIVE SOME MINOR ACCESS ISSUES BUT WAS RESOLVED BY THE TEAM IN A FEW MINIUETS #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros THE TAKE OFF ABILITY AND HOW QUICKY IT SYNCHS UP WITH OTHER ACCOUNTS ALMOST INSTANT #### Cons IF THE DRAWING IS POOR IT WONT AUTO SELECT #### Vendor response Awesome review – thanks Mitchell! Great to hear you're having a good time using Countfire. Sounds like you might have run into some images. Depending on the format chosen when the drawings were created, sometimes they are images rather than proper PDFs and unfortunately, you're not able to use the auto-count feature. Fortunately this is rare, and we do have manual counting tools to allow you to complete your takeoff even if your drawings are images. Glad our team were able to help you with your issues – you can send us a message on the orange button in-app and we'll help rectify any issue you're running into on your takeoff. Replied November 2024 --- ### Countfire Review - Freelance Electrical Estmator - Overall rating: 5/5 - Reviewer: Katherine C. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: February 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Had a really good experience with the package and the customer service and help I have received has been excellent #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Take off software is definitely the stand out area of the software compared to others on the market which require you to manually take off items. This allows you to instantly highlight which then follows through to other pages in the same discipline. Cutting the time to do take offs dramatically #### Cons The kits can take some time to build up when you first start using the software which can be a bit tedious especially if you are used to working on spreadsheets etc. but if you bear with it it does get much easier and quicker to use. #### Vendor response Great review Katherine - thanks! It's great you've been able to cut the time to complete your takeoffs! You're spot on, when you make a selection Countfire will automatically look for matches across all drawings in your discipline, which significantly speeds up the takeoff process. Also, glad to hear you've had a really good experience with the software and the customer service you've received. I understand where you're coming from, it can take a little time to create your kits while you're building your estimate – but when you create your next estimate, because our powerful auto linking function, Countfire will automatically remember the kits you've previously used and link them to your takeoff items. This also speeds up your estimating process – the more estimates you create, the less work you have to do! Replied July 2023 --- ### FMS Review - Overall rating: 5/5 - Reviewer: Kalvin C. - Verified reviewer: Yes - Industry: Design - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I've had a great experience overall. I use it daily. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros it speeds up my take offs on a daily basis. #### Cons sometimes it doesn't pick up some symbols #### Vendor response Thanks for the great review Kalvin! Awesome to hear Countfire is speeding up your takeoffs on a daily basis. Sometimes, symbols may look the same but they've been drawn differently when the drawings were created. All you need to do to count these symbols, is make an additional selection under the same heading. Replied January 2024 --- ### Integral Part of Our Business - Overall rating: 5/5 - Reviewer: Craig R. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Without the software we wouldn't be able to deliver the speed of work that we are able to do now #### Cons Sometimes the symbols don't import quite correctly, also doesn't like complex symbols exported from Autocad #### Vendor response Thanks so much Craig. Thrilled to hear Countfire has sped up what you're able to deliver! With symbols not importing correctly, that's related to the information contained within PDFs and how it's made ready to work on within Countfire. This is always a little tricky as PDFs can (and do!) contain virtually anything, however, we recently completed a major overhaul of this system and the results are significantly improved. With complex symbols, that's related to how many parts each symbol is drawn with. Again, it's a little tricky, because we don't have control over how these symbols are drawn originally, but there are a couple of tricks available to help! The first is to use the in-app editor to simplify these complex symbols down to just the parts that matter – improving automatic counting in the process. The second is to fire us a quick message in-app, we can take a look at your specific project and often make tweaks to improve things. Replied March 2023 --- ### Kevin McCormack, FES - Overall rating: 5/5 - Reviewer: Kevin M. - Verified reviewer: Yes - Industry: Construction - Company size: 1001-5000 employees - Product usage: Used weekly for less than 2 years - Reviewed: February 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Countfire is easy to use and the customer service team ensure this is always the way. I like how the information is collated and keep things organised. #### Cons I dont like how you cannot quickly check quantities without processing the take off then downloading. If there was a quick check function then that would be a lot easier for things like sending my luminaire enquiries before i complete my take offs. I understand the risk with not having the checking function doing this but i would be happy to take the risk. Matching overlaid drawings with the zone function is a tedious task and i got excited when i saw the overlay function appear but this function isnt great so zoning remains my least favourite task. #### Vendor response Really appreciate the review Kevin. It's great you find Countfire easy to use and our support team are always happy to help 😊 I see what you mean, it would be helpful to quickly check quantities in-app. There is a feature request for this, I have added your vote towards it and you will receive progress updates - so it's definitely on our radar! The overlay function allows you to see different drawings on top of each other, which is helpful when you need to see how different services / disciplines interact - for example overlaying a containment drawing onto your power drawing to help you visualise containment routes. To help you create zones across different drawings I'd recommend using our floorplan feature - this allows you to 'stitch' multiple drawings together to view the floor as a whole rather than as individual drawings. I'll reach out directly to arrange a quick training session to run through our overlay, compare and floorplan features. Replied July 2023 ## More reviews [Next reviews](https://www.softwareadvice.com/construction/countfire-profile/reviews/?page=2) --- Countfire Reviews, Pros and Cons - 2026 Software Advice