Absolutely fantastic! I would recommend and have recommended this to others. The text message alerts to customers as a reminder is what our customers like the best.

Price is excellent. The customer service is the best I have ever encountered. The options as the constant addition to new features is always a plus

There are some things that I look forward to having available with Crew Control but, they are always welcoming to suggestions.

[SENSITIVE CONTENT HIDDEN] has been nothing be amazing. He is constantly updating and improving. The amount of changes that have happened since I started using the program are insane. If you have an idea, a question, or a change or a better way of doing things, you can just reach out, and he will either walk you through the process, update the program, or figure out a better way to solve the problem.

I can see all of the jobs that I have, drag and drop them into the slots they need to go. It lets me have an eagle-eye view of the work that needs to be done, and with ease (on both desktop and mobile) plant that job where it needs to be. I can update on the fly, and dispatch quickly, and the changes are immediate. The crew doesn't get bogged down with notifications, the new schedule is just automatically on their devices.

Like all programs, they are only as good as the information you enter. It was timely entering all of our customer's jobs, but they solved the issue of having to enter all the individual customers by allowing you to pull from Quickbook's; so, that saved us a ton of time, and with their recurring job feature, you can set it and forget it on weekly/monthly/etc jobs. l

Schedule works great. Works well in mobile devices.

Invoicing/billing is very time consuming.

We started using Crew Control over 3 years ago, and they continuously add new features and their price has remained stable. We have saved hours every week going from paper scheduling to using Crew Control. They actually listen to suggestions and criticism and strive to constantly improve . I can give an estimate, see that it is accepted, schedule the job, invoice it and take payment all from the same "job card". I was able to discontinue 2 software programs and just use Crew Control

Job scheduling is EASY! A flex area (something I haven't seen in other software) allows you to create a job and schedule it later. Then I can invoice them right from their job card. Crew Control also has competitive pricing on merchant fees, easily allowing payment right from their emailed/texted invoice or on the web. Everything is integrated - even the new Estimate feature - with no copying to another area. The support staff is phenomenal. They hold monthly online "office" hours with short tutorials of new features and a Q&A session. Feature requests are handled in a timely manner, and almost everything I have requested has been researched and added if possible. Each crew gets a dispatched schedule, and it can be changed on the fly - and admin always know where each crew is.

I can honestly say there isn't anything about the software or the support staff that I don't like.

When i made first contact with the company there was never a time that I felt pressure to purchase. I loved the fact they truly want to hear my feed back. The personal attention and feed back was priceless. This company truly knows Landscapers/Snowplowers needs and the functional system needed to run a successful day with multiple crews and hundreds of Clients.

I like how simple the software is to use. There was less than five minutes of training with our employees. I liked the fact that we did not have to purchase any equipment all we have to do to dispatch is to send a text message to the crew leader's own cell phone and they would have their work orders for the complete day. I like the fact its in real time so you can see what your crews have completed through out the day and you can add and take away work order through out the day as changes come in. I don't have to interrupt our employee's production to discuss change in their day the software does all that for you.

I can not think of one thing about the software that I dislike.