Dataforma vs ConstructionOnline

RATING:

4.3

(105)

Dataforma has 105 reviews and a rating of 4.34 / 5 stars vs ConstructionOnline which has 518 reviews and a rating of 4.5 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (105)
4.5 (518)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
October 8, 2022
April 19, 2024
Pros/Cons
  • Pros

  • They typically don't go on the roof and to send photos to them helps them to see what work was performed and that builds trust with the customers.
  • We run all our operations in Dataforma. It has been our system for 12 years and we have great success.
  • Cons

  • Lack of ability to track employee training records. Cost of use changed from unlimited users to a pay by user basis after we had been signed up for several years.
  • Needs to be designed/ organized by a roofer and not a computer engineer. Dataformas on-boarding staff did a poor job in follow up.
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  • Pros

  • The user interface is a lot easier. Uploading files and adding clients/team members is significantly better.
  • Also, the client portal will be helpful. They have been very helpful in trying to help us get the software integrated into our business.
  • Cons

  • Don't really have any dislikes. My only complaint is that I waited too long to do the integration between my software programs.
  • Customer service is crap. Features break down all the time and they are no help at getting them fixed.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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Product Screenshot
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34 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos