--- title: "Trimble e-Builder Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Trimble e-Builder. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Trimble e-Builder is a good fit for you!" source_url: "https://www.softwareadvice.com/construction/e-builder-enterprise-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Construction Management Software](https://www.softwareadvice.com/construction/project-management-software-comparison/) / [Trimble e-Builder](https://www.softwareadvice.com/construction/e-builder-enterprise-profile/) / Trimble e-Builder Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/construction/e-builder-enterprise-profile/) Reviews [Alternatives](https://www.softwareadvice.com/construction/e-builder-enterprise-profile/alternatives/) # Trimble e-Builder User Reviews ## Reviews summary - Overall rating: 4.3/5 - Total reviews: 418 ### Secondary ratings - Ease of use: 4.0/5 - Customer support: 4.3/5 - Value for money: 4.1/5 - Functionality: 4.2/5 ### Rating distribution - 5 stars: 206 reviews (49%) - 4 stars: 155 reviews (37%) - 3 stars: 48 reviews (11%) - 2 stars: 4 reviews (1%) - 1 star: 5 reviews (1%) ### Most mentioned pros - I find ebuilder much more user friendly than Oracle. - The platform's extensive capabilities, including budget monitoring, document management, and change order management, have significantly increased our project execution efficiency and accuracy. - The platform has excellent document management capabilities that offer a safe and orderly method to store and exchange project-related data. ### Most mentioned cons - I post invoices, tracking submitted invoices is cumbersome, I have to start the invoice submission process in order to see these details, then cancel the process after I'm done. - You have to customize EVERYTHING; no commonly used forms like AGC or AIA; cost sheet is always live; can't look at the period close-data; schedule module is not fully integrated with the rest of the software; reporting has always been too cumbersome; support is slow. - Without someone with experience it is hard to make configuration decisions during implementation. ## Trimble e-Builder customer reviews Showing reviews 1-25 of 418 (page 1). ### Agrxis Review on e-Builder Enterprise - Overall rating: 5/5 - Reviewer: Joseph M. - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2023 - Review source details: This review was submitted organically. No incentive was offered I can state with confidence that e-Builder Enterprise has changed the game for my business based on my overall experiences with it. I use e-Builder Enterprise as a project manager to optimize and declutter our project management procedures. I can use the program with ease and get the information I need thanks to its user-friendly design and intuitive layout. The platform's extensive capabilities, including budget monitoring, document management, and change order management, have significantly increased our project execution efficiency and accuracy. It has been quite convenient for me to use the mobile app to access and manage projects from anywhere, especially while I'm out in the field. When I've had any problems, e-Builder Enterprise's customer service has also been outstanding, with quick replies and beneficial advice. Overall, e-Builder Enterprise has completely changed how we handle project management, and I heartily endorse it to any business in need of a complete and dependable project management solution. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros My favorite aspect of using e-Builder Enterprise is its extensive and potent collection of project management options. I like being able to track and manage every facet of a project from a single, centralized platform as a user. I can precisely monitor project spending and guarantee financial transparency thanks to the software's strong budget monitoring and task pricing features. The ability to access information and manage projects while on the road makes the mobile access function stand out as well. The platform has excellent document management capabilities that offer a safe and orderly method to store and exchange project-related data. #### Cons The difficulty of the user interface and navigation was the aspect of e-Builder Enterprise that I liked the least. It was difficult for me as a user to find certain features and rapidly get the data I required. To improve user experience and shorten the learning curve for new users, the platform may need a more simple-to-use UI. --- ### PSU E-Builder review - Overall rating: 4/5 - Reviewer: Michelle M. - Verified reviewer: Yes - Industry: Higher Education - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I personally am e-Builder certified and have been utilizing e-Builder since PSU’s procurement and implementation. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Easy fo get up to speed as an admin. Consistent project data. Easy to maintain and. improve processes. #### Cons The submittal module is clunky. Which we had a try BIM module again. Lack of communication regarding system issues. #### Reasons for choosing Trimble e-Builder Owner-focused. Admin friendly- ease of customization. Cost integrations #### Reasons for switching to Trimble e-Builder Required more project management functionality. Ability to customize processes to meet our specific needs. --- ### e-Builder for the Admin - Overall rating: 5/5 - Reviewer: Crystal-Rose R. - Verified reviewer: Yes - Industry: Airlines/ Aviation - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Previously, our company relied on paper, scanned documents and e-mail. Slowly but surely we are transferring all of our business processes for the entire enterprise made up of approximately 12 divisions into e-Builder. Several processes including procurement, invoice requests, budget requests, change requests, contingency transfers, etc. have all been successfully rolled out and are being maintained in the system while we expand to other departments like Admin & HR, Operations, Facilities, Business & Revenue, Technology, etc. as we continue to develop the software as an enterprise warehouse for all our business needs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Functionality and ease of use not only for end-users but especially for the client system admins. Whether it's setting up projects, users, roles, processes, reports, dashboards, etc. the navigation and setup for all are intuitive and user friendly that anyone with typical technical skills could successfully use with little to no training or direction. #### Cons Though the system is very easy to use and setup, this is mostly because clients to not have access to the hard-coded data. Typically this is not a problem but there are limitations that come up from time to time like the ability to edit/remove standard and default fields or search functionality and options in different modules. --- ### e-Builder is great for project management from start to finish - Overall rating: 4/5 - Reviewer: Tiffany P. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. e-Builder is beneficial to companies doing project management, design management, contract management, budgeting and document storage. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like the document management and contract management functions. #### Cons I don't think it is user friendly to the degree that, in order to one thing done, you have to apply it in many different areas of the software. If you skip one application, it is void. #### Reasons for choosing Trimble e-Builder We felt it was a better fit for what we needed it for. --- ### Works like it is supposed to - Overall rating: 5/5 - Reviewer: David H. - Verified reviewer: Yes - Industry: Government Administration - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Great support staff and they always either know the answer to your question or get it quickly and get back to you the same day #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to navigate and the ability to see everything that is being submitted and who’s court it is in #### Cons Learning and setting up work flows was a long process #### Reasons for choosing Trimble e-Builder Best product to fit our need after a lot of reviews and analysis --- ### Overall Review - Overall rating: 5/5 - Reviewer: John R. - Verified reviewer: Yes - Industry: Education Management - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We are able to archive all of our documents and speed up our processes with this software. I has really helped with our reporting to our clients and providing as-built information to them. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The software is user friendly, and has a great file structure for ease of use. You can tailor the processes to fit your organization and their processes, which is fantastic. Training is easy to provide to non users. #### Cons Sometimes the uploading of documents is too slow. #### Reasons for choosing Trimble e-Builder It was developed to serve the owner and has great flexibility and functionality. #### Reasons for switching to Trimble e-Builder Cost and CMiC could not tailor the software and processes to meet the owner needs. --- ### Not intuitive - Overall rating: 3/5 - Reviewer: Richard M. - Verified reviewer: Yes - Industry: Government Administration - Company size: 5001-10000 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It is an absolute horror show. it is quite possibly the worst thing that has ever happened to me at this job. I want to quit because of it. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros If I could use it properly, I might be able to answer this question, but in almost 2 years of using it, I still have not mastered it. And I am not stupid. #### Cons Too many e-mails. If you use it daily you can see what's in your dashboard. VERY HARD to use, not intuitive, difficult to do EVERYTHING, compared to prior software. Does not integrate with Oracle, processes are overly complex and do not follow the correct path. #### Reasons for switching to Trimble e-Builder Have no idea, somebody must have gotten a huge payout. Every process takes longer now, because it is so hard to use, for contractors consultants and vendors. They all hate it. --- ### Trimble e-Builder - Overall rating: 4/5 - Reviewer: Julia H. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, it took me a little getting used to at first. But as I was in the system more and more, I now find it much easier to navigate than other software. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros I find ebuilder much more user friendly than Oracle. I use it to file documents, look up project information, and run reports. The reports have the exact information that I need to report to senior leadership. #### Cons I gave it 4 stars because from time to time the system is down, but it is not too often. It would be nice if it were to be down to not have it be during typical office hours. --- ### Used to hate it, now I tolerate it - Overall rating: 4/5 - Reviewer: Justin D. - Verified reviewer: Yes - Industry: Mechanical or Industrial Engineering - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 4/5 #### Pros +Extremely customisable. This is construction management software that you can tailor to fit the needs of your project. I've used e-Builder for three (3) different higher education institutions and each University is able to tailor e-Builder to fit the project's needs. +Notifications. E-Builder will email you a notification when you have a RFI to respond to, when you have a submittal to review, when you've been copied on a RFI response, etc. This is very helpful and allows you to notify multiple individuals at once through the software. It also keeps a record. +Documentation. E-Builder is meant to store documentation and it does excel in this. I've used e-Builder to access submittals, RFIs, drawing revisions, etc. on long term projects (24-36 month construction) when sometimes the documentation was uploaded years back. E-Builder does not put a time limit on an upload, so you can always access it. #### Cons -Training is definitely required to use e-Builder. It can be confusing with different terminologies used such as "forms", "processes", etc. I just need to find submittals and RFIs but can easily get lost. Without training, it is easy to hate e-Builder, just like I did in the beginning. -Cost - this is not a cheap software and licenses can be costly. --- ### User friendly system and allows you to capture information necessary for your project. - Overall rating: 5/5 - Reviewer: Giuseppe S. - Verified reviewer: Yes - Industry: Civil Engineering - Product usage: Used daily for more than 2 years - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Good financial reporting on projects and status of where things sit with what actor. Hold accountability with PMs, Directors, and Executive Directors. Very good auditing tool that can help score performance on internal staff and outside consultants or contractors. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to build reports and dashboards. Building customized reports and workflows. Easy to use system. Allows everything to tie back to a project, include cost, budget, documents, forms, invoices, change orders, task orders, etc. #### Cons System runs slow around noon-3pm EST. As an EB Admin, certain functionalities when creating forms are uneditable or would require you to remove a field and start over again. Dashboards do not quickly refresh with up to date changes made in processes or reports. Sometimes it takes almost 6hrs to refresh a dashboard based on new changes. Would like to see more online youtube training videos on certain modules (i.e., BI Reports, Schedule, Cashflows, etc.) --- ### e-Builder - Overall rating: 4/5 - Reviewer: Katie D. - Verified reviewer: Yes - Industry: Education Management - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall e-Builder experience is great, starting at their support desk; which by far is one of the best I have worked with. Many knowledgeable folks on the other end of the phone. Many have been promoted to Business Analysts, which says a lot for the company as a whole. I have worked with some Business Analysts on school district specific needs and have been very pleased with our outcome. Also our account Rep has always been in touch to make sure that we are getting what we need and I also get monthly reports from our success manager letting us know how we are looking statistically. All support form e-Builder is greatly appreciated. Through my 5 years with e-Builder I have been able to complete my e-Builder certification and attend many very intuitive webinars which enhance my position. Always learning something new. I also have met some very great people at other organizations that use e-Builder and together we are able to collaborate how we use the software. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I was hired to re-implement the e-Builder software. It requires an understanding of the data and the fields that need to be populated; and why you are populating those fields. Integration is an integral part of a successful implementation and it is very important to have all players that know about data included in initial discussions. e-Builder is easy to use and they have many tutorials in their community portal that showcase each module with examples of how it can and should be used. The reporting module is easy enough for all users to use and enhanced reporting with BI is available for those that have a bit more knowledge of report layout. #### Cons Searching for documents across all projects could be enhanced. Systems created on global custom fields always means there can never be out of the box standardizations, so a lot of time is spent re-inventing processes or forms that should be standard to all. Working in contacts and user setups could also be enhanced. The mobile module needs enhancing on Androids. #### Reasons for choosing Trimble e-Builder The school district chose e-Builder as it was the best solution for owner software versus contractor software. --- ### I am an e-Builder Champion - Overall rating: 5/5 - Reviewer: Veronica H. - Verified reviewer: Yes - Industry: Government Administration - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. My overall experience has gone well. Though we have had several client managers, the transitions have gone well and follow up to concerns typically are addressed in a timely fashion. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I enjoy the fact that it has allowed my organization to evaluate our workflows and streamline things. Creating and editing workflows in e-Builder has been simple to do. #### Cons I would like to see the Start step of a process have the ability to change based upon the initiator’s role within e-Builder. --- ### Project Controls point of view - Overall rating: 5/5 - Reviewer: george s. - Verified reviewer: Yes - Industry: Construction - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Daily user, its the first thing i start may day with. I notice some improvements, but wished some of the integration and imports where much easier for a user who is unable to use the API. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like that the software includes everything that can occurs on a project. everything is easily self contain and there is no need to use other software to manage a project. #### Cons At first its not intuitive, reports are limited especially when trying to compare a schedule to a specific line item in the cost. You can only report at the project level. --- ### Sometimes a Harmonica Is More Appropriate than an Orchestra - Overall rating: 4/5 - Reviewer: Doris S. - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2016 - Review source details: This review was submitted organically. No incentive was offered I am a Materials Coordinator. Per my Agency's format- I am mostly in folders: Progress Photos ("04"-07); 03-01-09; 03-08 through 12-all subfolders; 03-16-01-all subfolders; 03-16 & 17-all subfolders. I look at submittals via Submittal Register. Processes I use most is consultant daily activity report (DR_) and equipment report (DARCA). #### Ratings breakdown - Ease of use: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It is a method to get at much info into an electronic format. As in the Microsoft Office software, the method of entering info into e-Builder vary from Process to Submittal, etc. In short, no consistency. I use the file naming convention format for record keeping for non-e-Builder projects. #### Cons Unable to get a simple Excel list of file names, with upload date (a harmonica), found in a folder directly from e-Builder software. It drives me nuts I can only see two or three documents in the tiny window when I do materials review & file naming consistency. I create my own Excel sheet manually. I select an individual document, "Properties", copy the file name into an Excel spreadsheet-repeat steps. When a log can be created directly from e-Builder (an orchestra), it is in WORD (useless for sorting) in narrow columns stuffing long file names in multiple rows & extra useless verbiage filling the remaining columns. It can be edited, with the time wasted doing that, create an Excel spreadsheet manually. In the file naming convention, there is no File TYPE ID to identify material certification info (photo of object's marking, pdf of paper tag, cutsheet) collected in the field. Currently I use "MS_" for "Materials Sh**t." Sorting by "MS_" brings up lots of "Miscellaneous" documents when doing closeout review. Adding suffice "TAG_" would help; it appears to not conflict with the current file naming File TYPE IDs. --- ### Recent e-Builder Deployment - Overall rating: 5/5 - Reviewer: Jedd W. - Industry: Education Management - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2016 - Review source details: This review was submitted organically. No incentive was offered We started looking at cloud-based project management software packages in 2008. After deploying a product that ended up not being a good fit for our company we approached e-Builder in mid-2015 and went live in January of 2016. As they say, the rest is history. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The system is flexible, forgiving, intuitive, configurable, and extremely robust. The system works as advertised and as expected. e-Builder is always willing to address our comments and concerns and communicates the status of known issues. There isn't just one thing I like about the product, there are many. The cost module reflects true construction cost accounting with the ability to track multiple funding sources, budgets, commitments, and expenses. The process module is highly configurable to meet our unique process needs. We can easily reconfigure things without contacting e-Builder. The document feature has many bonus features to enable uploading, sharing, redlining, etc. of drawings and documents. All documents loaded into the system through other modules (i.e. cost, calendar, process, etc.) land in the actual document module as anticipated and expected. The reporting module is extremely robust, providing real time data relative to projects, costs, etc. The bidding module has greatly simplified and reduced our work load. Our bidding process is practically automated now. The mail merge feature is awesome! We've integrated with DocuSign which has simplified approvals and signatures. The meeting minutes feature in the calendar module enables easy tracking of minutes. And on, and on, and on. #### Cons The thing I like least has nothing to do with the product or the vendor. I'm frustrated with individual user's inability to truly adopt the product and change how they do things. Old dogs have a hard time learning new tricks. --- ### Using E-Builder for Higher Ed Project Managament - Overall rating: 4/5 - Reviewer: Lauren S. - Verified reviewer: Yes - Industry: Accounting - Company size: 5001-10000 employees - Product usage: Used weekly for more than 2 years - Reviewed: December 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Our experience with Ebuilder has been amazing. Our company use to have weekly project meetings where we all got together to discuss statuses, budgets, important things however Ebuilder can store all that info in one place so we no longer to meet all the time. As a capital asset accountant one of my most used features is looking at all our project status updates from the project managers. I am able to quickly see if a project is complete in order to capitalize. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ebuilder has helped our capital asset's team track and manage all construction projects on campus. It centralizes all of our project info. We are able to se the project's budget, start date, end date, status updates, documents, invoices, etc. There is even a thread people can write comments and questions and it will email out a message to everyone on the project so they can see. It's a huge time saver in our opinion! #### Cons One thing that I don't love about Ebuilder is that there a so many options on the dashboard it can be overwhelming and confusing. This may be able to adjusted based on your industry's preferences so it's not a huge deal. --- ### Great Product - Overall rating: 5/5 - Reviewer: Randolph C. - Verified reviewer: Yes - Industry: Education Management - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: May 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I use it everyday. It is pivotal in getting project information #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Great tool for our business. We have used it for years. #### Cons Buy in and usage of some project managers. --- ### OCU experience - Overall rating: 5/5 - Reviewer: Bryan H. - Verified reviewer: Yes - Industry: Utilities - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Excellent so far. Glad to transition to the product. As a Construction manager, I have visibility over key metrics to support project management. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros User friendly system. Easy to adjust work flows to fit our needs. #### Cons Implementation was challenging with BA turnaround. --- ### Disappointed - Overall rating: 3/5 - Reviewer: scott l. - Verified reviewer: Yes - Industry: Construction - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: December 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Managing flow of information #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 2/5 #### Pros Works well for document storage and sharing. #### Cons RFI function is difficult to work with. It is hard to make sure the request is going to the right person. --- ### A great project management package for design and construction. - Overall rating: 5/5 - Reviewer: David G. - Industry: Architecture & Planning - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Standardization and automation of processes, document capture and management. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Three features in particular have made my job easier. First, processes are standardized and automated. There is no longer any guesswork as to how something was done, where the paperwork is, or who is holding up holding things up. Second, everything is documented as a byproduct of working through a process. Emails, internally generated documents, contracts, changes orders, submittals, etc. are captured and stored for easy reference. Third, no more paper. We have eliminated scores of filing cabinets, including those storing record documents from previous projects, and everything is now available digitally where ever I go. #### Cons Design reviews are frustrating. They require everyone on the distribution list to reply before the process can proceed. In our organization there are some individuals who need to be included in the design review but often do not respond. We typically have an administrator override and terminate the process. I wish there was an option to automatically close the process at the due date. --- ### New e-builder user - Overall rating: 4/5 - Reviewer: Raef H. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 1001-5000 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Design Contracts, Construction Contracts and budgets all have their challenges. E-Builder made it simpler as I can relate document to each other and share. Customization is a great feature. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I am new user and it was easy to learn. Related documents per project are all in one location. I mostly liked the ease of sharing documents a, upload and sending links to others outside of e-builder #### Cons The product has the same issue you encounter at office setting, every office uses their own system and you just have to get used to it. The filing system I am used to is more of the architectural/ Construction admin set up and I have worked in many offices. Sometimes you have to search the multiple levels to get where the document is hidden. --- ### Good but still a long way to go - Overall rating: 4/5 - Reviewer: Joan C. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 10000+ employees - Product usage: Used daily for less than 12 months - Reviewed: December 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall is a good software for your price, and relatively easy to modulate to your needs. #### Ratings breakdown - Ease of use: 2/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Fast and easy to navigate. Easy to get help and get things fixed. Good traceability #### Cons Terrible system to manage documents. Slow on upload, and download with so many bugs in the process. The process of treating existing files is horrendous, takes so many clicks to do a simple action. If you have to manage thousands of files every day is not your product unless they upgrade soon. --- ### I am a contractor that has been forced to use e-builder because the agency I am currently working for is currently using it. - Overall rating: 1/5 - Reviewer: Mike M. - Industry: Design - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2018 - Review source details: This review was submitted organically. No incentive was offered I would really encourage you to think this out. E-builder is a gimmick, and a waste of time and money. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros I do not like anything about this product. E-builder attempts to solve a problem that never existed, which in turn only creates problems. I receive on average 50 email per day from e-builder, and 99% of them do not apply to me. Therefore my email inbox was getting flooded with emails, and made it difficult to find what I was looking for. I then created an outlook folder for the e-builder emails so they stay out of my inbox. Now I have problem that I do not receive notifications when the emails come through, and I cannot view those emails from my iPhone, because they are in a different outlook folder. #### Cons The RFI/Change Order/Billing process used to be easy prior to using e-builder. E-builder has created a number of processes and steps that have to be completed by people on each side before it can get advanced to the next level. These processes used to be as easy as sending an email to the right individual. Now if a certain individual in e-builder drops the ball, it holds up the whole process. On average (a small business) the Port has been paying us a month late every month because of the problems with e-builder. --- ### My review - Overall rating: 5/5 - Reviewer: Peter G. - Verified reviewer: Yes - Industry: Government Administration - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros All the features are very impactful, the product is easy to use and integration with our existing business processes were easy #### Cons An improvement would be to allow read only access permissions to be set at the project level rather than establishing permissions based on the user. That way, all users can view all projects without having write level access to all project files. --- ### Project Control - Overall rating: 5/5 - Reviewer: Preetam A. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. So far good. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Keeps track of all the process like submittals, RFI, Bulletin, CO, PA, and FA. Also user friendly. #### Cons Sometime server are very slow while uploading file or sometime it does not accept the file ## More reviews [Next reviews](https://www.softwareadvice.com/construction/e-builder-enterprise-profile/reviews/?page=2) --- Trimble e-Builder Reviews, Pros and Cons - 2026 Software Advice