e-Builder Enterprise vs Zoho CRM

e-Builder Enterprise has 279 reviews and a rating of 4.4 / 5 vs Zoho CRM which has 5002 reviews and a rating of 4.25 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.40 / 5 (279)

4.25 / 5 (5,002)

Ease-of-Use

4.0 / 5

4.0 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.5 / 5

4.0 / 5

Functionality

4.0 / 5

4.0 / 5

Last Review Written

July 2, 2021

September 16, 2021

Pros/Cons

  • Pros

  • Ease of use and flexibility. I have enjoyed using the product over the last nine years. I would recommend it.

  • Very easy to upload reports into the system. E-Builder has a very supportive customer service department. I have used them several times and they were super quick and helpful in solving my issues.

  • Cons

  • Schedule module can be clunky & somewhat inflexible. User manual helpful but could be vastly improved.

  • There are a handful of improvements that we are working with our account manager to get addressed but this doesn't always seem to be a quick process

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2019

N/A

Advisor Recommendations

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4 Recommendations

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Downloads and related articles

Pricing Guide

2020 Construction Software Pricing Guide

Learn about the key aspects of accurate software pricing before you make your purchase decision.

  • Pricing models & ranges

  • Unexpected costs

  • Pricing of popular systems

Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos