--- title: "eSUB Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of eSUB. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if eSUB is a good fit for you!" source_url: "https://www.softwareadvice.com/construction/esub-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Construction Management Software](https://www.softwareadvice.com/construction/project-management-software-comparison/) / [eSUB](https://www.softwareadvice.com/construction/esub-profile/) / eSUB Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/construction/esub-profile/) Reviews [Alternatives](https://www.softwareadvice.com/construction/esub-profile/alternatives/) # eSUB User Reviews ## Reviews summary - Overall rating: 4.4/5 - Total reviews: 256 ### Secondary ratings - Ease of use: 4.3/5 - Customer support: 4.6/5 - Value for money: 4.4/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 146 reviews (57%) - 4 stars: 90 reviews (35%) - 3 stars: 18 reviews (7%) - 2 stars: 2 reviews (1%) - 1 star: 0 reviews (0%) ### Most mentioned pros - eSUB construction software is perfect for subcontractors. - We requested specific folders for easy navigation and they accommodated us. - The site is easy to navigate and ESUB was able to accommodate specific needs for the firm. ### Most mentioned cons - Sometimes there are too many menus you have to go through to make changes i.e. when I'm making a payapp and realize there's a change order that hasn't been entered yet or when I am ready to send out a payapp but the user I need to send it to isn't added as a project contact yet. - When I attach a PDF to a Submittal, all of my bookmarks are deleted and many of my bookmarks get garbled. - Also our team cannot be scheduled through the app because they need a certain status, and each one is a paid account. ## eSUB customer reviews Showing reviews 1-25 of 256 (page 1). ### A solid tool for the construction industry - Overall rating: 4/5 - Reviewer: Steve L. - Verified reviewer: Yes - Product usage: Used monthly for less than 2 years - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Within the construction space this is a solid tool with a good runway for growth and improvements. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The software has a very good suite of tools and is relatively easy to use. Nice clean UI compared to many other tools in this space. #### Cons I would love to see them move to an open API where integrating with other tools is possible. They do really well from a project management standpoint, but we would like to be able to connect to our ERP and CRM. --- ### Project Manager - Overall rating: 5/5 - Reviewer: Chris M. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. awesome, have nothing else to add. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very responsive customer support, easy to use program. Love the reports feature so we can share with our clients #### Cons generate overall company reports, have nothing else to add. #### Reasons for switching to eSUB None of those companies were it. esub is great product. --- ### eSub is very easy to use and has just about everything that you could want in a software product - Overall rating: 4/5 - Reviewer: Marci V. - Industry: Construction - Company size: 51-200 employees - Product usage: Used unspecified for more than 2 years - Reviewed: June 2017 - Review source details: This review was submitted organically. No incentive was offered The customer service/ support is amazing. Overall everything you might want in a system is already there. The few things needed to customize it for your company can usually get done. Our foremen, who may not have much computer experience out in the field, have easily gotten accustomed to it as well. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros The ease of use- even for computer illiterate people. There is not much more that you could ask for especially for subcontractors. Most of the software out there is for general contractors. #### Cons We do some things differently and have had to wait a little while to get a few things changed to our way of doing them. --- ### What we like about eSUB. - Overall rating: 5/5 - Reviewer: Peter M. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. We have found eSUB to be a great tool to help manage all aspects of our projects. With the availability of printing out reports for different subjects, we are always informed with the most current project status. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Project Management Tools for tracking everything that we do like RFIs, CORs, Labor tracking daily reports, transmittals, and letters. #### Cons Hate when your time-out occurs and you lose communication with eSUB and have to log back in. Most times we lose what had been done but not saved. If it allowed your work in progress to be saved, that would be an improvement. --- ### Great for Small Subcontractors - Overall rating: 5/5 - Reviewer: Ian S. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We used eSub for nearly five years. As an electrical contractor looking for enhanced project documentation and reporting, it was a great product. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Great for small subcontractors who want to maintain accurate project records. #### Cons Innovation has seemed to lag when compared to competitors. #### Reasons for choosing eSUB eSub was cheaper than Procore and easier to implement on a company level. --- ### Masonry Review - Overall rating: 4/5 - Reviewer: Adam K. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros It was a one stop shop for my change orders, time cards and daily reports. #### Cons The mobile app is not clean at all. Needs a lot of work. I also do not like how I have to do the extra leg work in order to see the real time cost of the project. I wish there was also a way for the program to pull the cost codes from my imported estimate into which cost codes are displayed in the project. it takes a long time to get the cost codes entered for a large project. #### Reasons for choosing eSUB it had what we needed and the price was right. I just hope it's not out gateway into another software. --- ### Esub Review - Overall rating: 5/5 - Reviewer: Chris T. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2022 - Review source details: This review was submitted organically. No incentive was offered Esub has ben a great addition for us. We are heavy users of the Submittals module, time tracking and Purchase Order modules. We are now making a more concerted effort to learn the intricacies of job costing and more detailed project management. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Esub has ben a great addition for us. it helps us to track all of our projects in one place ee electronically, as opposed to dozens of binders. #### Cons The software has been improved over the years. There were frustrations with the time management module and QuickBooks integration, but these have been improved now. #### Reasons for choosing eSUB Because it was geared for subcontractors, not GCs --- ### eSUB user friendly - Overall rating: 5/5 - Reviewer: Abel C. - Verified reviewer: Yes - Industry: Construction - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. It works well enough for daily tasks, but frequent minor technical glitches disrupt our team's momentum. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros eSUB construction software is perfect for subcontractors. It tracks field data and boosts profits. User friendly #### Cons The pricing structure is quite expensive for smaller subcontracting teams with tight budgets. Maybe can work. --- ### Volter Company Review - Overall rating: 5/5 - Reviewer: Fernanda R. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. My experience with eSUB , has been easy and productive. I have been working along my teammates to have everything up to date and work hard to have good number reflected on jobs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the fact that on Esub we get to reflect actual details on purchase orders. ESUB reflects labor hours met at the actual job sites and being able to attach paperwork makes it easy for everyone here at Volter. #### Cons There is no Cons I have at the moment. I am very happy with the experience with Esub , it has helped me a lot with my job processing. --- ### Ashley Review 4/08/2025 - Overall rating: 4/5 - Reviewer: Ashley P. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered Very good. Ease of use is important. I enjoy the way that all of the information and documentation for a project is located in one place. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It is easy to use. It provides a location for you to save all of your project related documentation and information. #### Cons eSub is only as good as the information that is entered into it. You have to make sure that the information is accurate. --- ### I really like eSUB but I could improve and add some things - Overall rating: 5/5 - Reviewer: Jose C. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The product is easy to use, it is friendly even for people with very basic computer knowledge to work on daily reports, which facilitates the training of new users even with the mobile APP. #### Cons I would like the electronic signature of the workers to be included in the daily reports. For the time card, the signature of the time of entry and exit would be great for the time of generating the Time report. Speaking of the Time report, it would be great if a couple more cells could be implemented that have the cost code and the phase number, the lack of that makes me have to do it manually, which requires more time. --- ### keeps improving - Overall rating: 4/5 - Reviewer: Ebony G. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered From when I personally started using eSUB, back in 2015, I have never felt uneasy about the software. I have always had the confidence in using the software because of the very first and initial meeting, deployment, and support I have received from the eSUB support team and those special people who have managed our account! When you take the time to show a customer/user how your product can impact their productivity and success in a positive way, you've gained more than their business, you've gained loyalty! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Our 7 year partnership with eSUB has been an inspiring one! Over the years we have seen improvements in the software and when we have questions, concerns, or need further instruction for use of eSUB, we are able to get a response and dedicated support! #### Cons The software currently is not fully customizable, but we have been assured that this is all changing once eSUB 2.0 is fully released and available for us to deploy all phases. --- ### ESUB Software Review - Overall rating: 5/5 - Reviewer: Joshua C. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2021 - Review source details: This review was submitted organically. No incentive was offered Overall ESUB has been great, any issue we come accross is handled quickly by their tech support and their client success managers make sure to stay on top of any issues to make sure they get resolved in a timely manner. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is very user friendly, for the older people within the company who are not tech savvy it is easy for them to figure out how to use it. The tabs are well organized and the document tracking is awesome. #### Cons The only real con that I have is that it does not integrate with Sage 300 very well, it does the basic integration but there are a lot of things that could be worked on so that Sage and ESUB can communicate back and forth better. For example when you enter a purchase order into Sage 300 it will transfer it to ESUB but if you enter a purchase order change order it will not transfer so you have to manually enter it into both Sage & ESUB. --- ### Great product - Overall rating: 5/5 - Reviewer: Michael M. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered Awesome, easy to keep up with time, materials and cost. Love it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We’ve had esub for some years now and I love it. Easy to use and very accurate. #### Cons Nothing that I can think of. Everyone is different. I would say give it a try. #### Vendor response Hi Michael, thanks for the great review! We're excited you gave us a 10/10 would recommend and wanted to share our new referral program—earn up to $550 for each qualified referral. Ask your CSM or email Marketing@eSUB.com for more information! Replied September 2024 --- ### It works! - Overall rating: 4/5 - Reviewer: Joseph M. - Verified reviewer: Yes - Industry: Construction - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2023 - Review source details: This review was submitted organically. No incentive was offered eSub has been a good product from my point of view. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 4/5 #### Pros The documents that you can upload into eSub make it easy for the field people to have access to important documents to complete the project. #### Cons From a mobile prospective, when we need to write purchase orders a search option would be nice rather than having to scroll down though every vendor we have listed. --- ### esub construction management - Overall rating: 4/5 - Reviewer: melissa d. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2023 - Review source details: This review was submitted organically. No incentive was offered We STILL HAVE TO USE OUR ACCOUNTING SYSTEM AND THEY DO NOT COMMUNICATE....SOMETHING WE ARE WORKING ON INTEGRATING #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros purchasing is really easy to direct emails to the vendor and project managers #### Cons Maybe NOT AS MANY CUSTOM REPORTS AVAILABLE. SUBCONTRACTS WOULD BE NICE IF WE COULD SAVE OUR WRITTEN CONTRACT AND WITH THE VENDOR CONTACT INFORMATION AND PRICING HAVE IT AUTO FILL TO OUR CUSTOM FORM....MAYBE YOU CAN DO THAT AND I JUST NEED MORE TRAINING TO UTILIZE IT. --- ### If you are not using PM software you are losing money - Overall rating: 5/5 - Reviewer: Eric P. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2023 - Review source details: This review was submitted organically. No incentive was offered Communication between the field/project manager/ and accounting. We're truly capturing dollars that used to be lost. Very happy with eSub and recommend it to all of my "friendly" colleagues. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software has allowed us to communicate efficiently between the operations in the field and the project manager. More efficiently capturing change order dollars that used to be lost. #### Cons I understand why the system is so robust but there ought to be a way to streamline e-mailing documents to general contractors. Once it is initially set up on the first e-mail it should not be that I MUST make the same selections every time. Default should be to include support documents. Subject line for change order e-mails should be the project/CO#/CO Subject. #### Reasons for switching to eSUB I felt there was a better way to do things and found that with eSub. Communication is key! --- ### Worth every penny, wish we started using eSub sooner - Overall rating: 5/5 - Reviewer: Chris W. - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2018 - Review source details: This review was submitted organically. No incentive was offered Saved thousands of dollars on support and field production time. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We came to eSub after a horrid experience with another vendor that claimed they would "simplify" my life and save us countless hours and money. After 12 months with thousands and thousands of dollars spent on support and wasting way too many hours to admit without profound embarrassment, I made the choice to abandon the failing attempt and give eSub a try. I tested eSub for a few months before making a complete shift to their platform and the only regret is I did not do it sooner. The conversion was smooth, the training was on point and the relationship is that of a partner not a parasite looking to milk us dry with a poorly engineered and supported product. We have saved thousands of dollars, countless productive field hours and I don't spend my entire day managing our management software. Feel free to look us up with any questions. #### Cons If forced to submit a "con", the only thing that we have requested, from time to time, is a custom form or a modification to the way items are displayed. BUT... this is because we are trying to preserve OUR method. The eSub method is not flawed, we are making the request. The support team is still extremely responsive and I really don't see this as a con. --- ### Good Software - Overall rating: 4/5 - Reviewer: Carly F. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I typically use E-sub to generate submittals, purchase orders and change orders. It's super effective for this, as i can attach documents to the submittal as well and it helps keep me organized and have all of my submittals in one place. #### Cons Sometimes the software can be glitchy and will not allow me to add certain files/takes a long time to load. #### Reasons for switching to eSUB Cost reasons. --- ### Commercial Flooring Contractor and Acoustical Ceilings - Overall rating: 5/5 - Reviewer: Denise V. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2023 - Review source details: This review was submitted organically. No incentive was offered We utilize the daily reports but it would be great if the pictures on those reports could be used for multiple things (as in, adding pics to the change orders prove damages by other trades, etc). If you add to field reports you can glen from there but it would be great if we could also add from daily reports. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros That the Purchase Orders tied to a project and show cost associated #### Cons The only "true" cost would be to tie labor cost to each project and the integration with Quick Books is lacking for eSub. --- ### eSUB rocks - Overall rating: 5/5 - Reviewer: Brad W. - Verified reviewer: Yes - Industry: Mechanical or Industrial Engineering - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We're able to better manage the hours on the job along with the cost on the job with using eSUB. #### Cons I wish we could create folders to save pictures to help separate the different files. I.E. Folder Building 1 then another folder inside of that one called Column A then another folder inside of that one called A1 then I can put pictures inside of that folder. --- ### Worth the money - Overall rating: 5/5 - Reviewer: eddie e. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2023 - Review source details: This review was submitted organically. No incentive was offered Love it! The best things about it are keeping track of everything #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The way you can track lost time to jobs and keeping track of workers time. #### Cons Kinda hard to navigate to some areas. For instance trying to figure out how to print a weekly time sheet that included everyone on the job and the amount of hrs they worked. --- ### eSub Review - Overall rating: 4/5 - Reviewer: Yousef i. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2023 - Review source details: This review was submitted organically. No incentive was offered overall the experience has been great #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Submittal tracking and RFI tracking are very useful as well as field notes and taking quick pictures and notes. #### Cons for the mobile app, it tends to be slow.When submitting RFI, it would be nice once you save it to give you the option to directly attach a file or email instead of having to go back and find the RFI. --- ### Helped get our project management team more organized and start projects better prepared. - Overall rating: 5/5 - Reviewer: Neal A. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2017 - Review source details: This review was submitted organically. No incentive was offered Tracking and organization of different documents required for each project. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The creation and tracking of submittals, RFIs, and change orders has been a game changer in how organized we are from the start of projects to the close out. It allows all our project management team to see what has been done to date on a project from anywhere without having to carry a large project notebook with them. The recent API integration with Plangrid has made RFI creation easier and more professional looking. #### Cons Branding consistency. The forms and letters it outputs are branded with our logo but it would be great to be able to input a signature into the emails that it sends out from the system. --- ### ESub has been a game changer for us! - Overall rating: 5/5 - Reviewer: Jennifer D. - Product usage: Used unspecified for unspecified - Reviewed: July 2015 - Review source details: This review was submitted organically. No incentive was offered Pros: -easy to use - streamlines project management by reducing hefty admin time spent creating documents such as: purchase orders, rfi's, sub agreements, change orders, quick memos , etc -allows for more timely contract responsiveness to our customers -makes creating submittals a breeze - produces excellent daily reports for manpower by cost code that are easy to download - excellent cost tracking by cost code and issues -excellent project overview -excellent customer service, very responsive with follow through -easy to train new users Cons: -contact management can be a little burdensome with all the clicking required. You learn quickly to setup the project correctly from the beginning with all pertinent contacts. The contact will already be added in the main contact log but not assigned to that specific project unless that project is 'clicked' for that contact. This resulted in a few new ESub users thinking those contacts weren't in the main contact log yet and they added them, creating duplicates. You do get the hang of this and your preparation will be self-appreciatied down the line. -this one is a pro and a con depending on how you use this software: you really can't fully delete anything. For example: If you enter the wrong date on a daily report (auto dates for current date) you cannot go back to change later so better get it right the first time. This could be simplified by requiring an entry instead of auto fill maybe? You also cannot delete that report and start new. We add notes to the internal notes "work date was actually xx/xx" so that it will show up on a multiple daily report. -the outgoing emails from the website for some reason often get filtered by spam filters and end up sitting in the recipients junk folders. This is quickly resolved by a follow up to the vendor or customer via phone or email to confirm which is common practice. Also, this is probably typical of any web based software outbound emails. All and all I use it just about every day and I would highly recommend it. Once you are trained and used to the system; it's fantastic. Definitely allows our company to operate much more efficiently than before we had ESub!! #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 ## More reviews [Next reviews](https://www.softwareadvice.com/construction/esub-profile/reviews/?page=2) --- eSUB Reviews, Pros and Cons - 2026 Software Advice