--- title: "eTurns Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of eTurns. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if eTurns is a good fit for you!" source_url: "https://www.softwareadvice.com/construction/eturns-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Electrical Contractor Software](https://www.softwareadvice.com/construction/electrical-contractor-comparison/) / [eTurns](https://www.softwareadvice.com/inventory-management/eturns-profile/) / eTurns Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/inventory-management/eturns-profile/) Reviews [Alternatives](https://www.softwareadvice.com/inventory-management/eturns-profile/alternatives/) # eTurns User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 80 ### Secondary ratings - Ease of use: 4.3/5 - Customer support: 4.6/5 - Value for money: 4.4/5 - Functionality: 4.2/5 ### Rating distribution - 5 stars: 43 reviews (54%) - 4 stars: 33 reviews (41%) - 3 stars: 3 reviews (4%) - 2 stars: 1 reviews (1%) - 1 star: 0 reviews (0%) ### Most mentioned pros - We're able to complete counts quicker, stay on top of inventory, and properly order the necessary supplies. - Love how eturns notifies you when inventory gets low and then it’s only a few clicks to get what you need ordered - It’s better than what we had for sure but takes time to learn. If you value having insight into you inventory to make better business decisions eturns is a good option. ### Most mentioned cons - While processing large line item quantities the system has run time issues. - I scan for a bar code and the camera lags - Has a wide range of uses, and can confuse someone. ## eTurns customer reviews Showing reviews 1-25 of 80 (page 1). ### Above average - Overall rating: 4/5 - Reviewer: Sebastien E. - Industry: Construction - Company size: 51-200 employees - Product usage: less than 1 year · monthly - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. For the most part, its pretty straight forward. The way to pull and receive items makes its easy to train as well. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros I like that it is easy to navigate. Also it is pretty straight forward in navigating the inventory when counting stock #### Cons That it can be overwhelming sometimes. It would be better if it was more modern looking, similar to how all things nowaways look. --- ### Faster and easier is best! - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 51-200 employees - Product usage: 1-3 years · weekly - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Better than previous services we have used but still room to improve. Hard to get people to adopt it #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros The ability to add photos and make items easily visible what the item is. Also the simplicity of getting the reports to my email. #### Cons The delicate process to make sure you don’t double enter counts if you don’t scroll down all the way or hit save twice. Also ease of scanning things out is still too clunky. --- ### Better insight = better business decisions - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 201-500 employees - Product usage: 1-3 years · weekly - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It’s better than what we had for sure but takes time to learn. If you value having insight into you inventory to make better business decisions eturns is a good option. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The clarity. I love having data. The more you can see the better decisions you can make. Better decisions equals efficiency and profit. #### Cons I can seem like a little too much at times but honestly you can’t want flexibility and many angles of data and have everything be completely straight forward. --- ### Eturns review - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 201-500 employees - Product usage: less than 1 year · daily - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Eturns has been great. Really enjoy the system. It has made ordering a breeze and is really easy to follow. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It makes ordering easy. Helps stay organized, and in touch with current pricing. It is easy to learn. #### Cons I have issues creating a new order. When you order strictly from the suggested orders it works great but if you create a new order it does not assign it to a bin location and this can cause major issues with your inventory. --- ### E-Turns Enjoyer - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 201-500 employees - Product usage: less than 1 year · daily - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience has been very positive. We're able to complete counts quicker, stay on top of inventory, and properly order the necessary supplies. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Implementing E-turns and training the team on how to pull items has been easy. It's been beneficial for tracking and managing inventory. The suggested orders function has been very helpful for ordering. #### Cons The sensitivity of the barcode scanner. Sometimes it'll scan something else while you're positioning your camera on the desired barcode. #### Vendor response Thanks so much for your great review Colin, we appreciate it! Replied May 2026 --- ### Eturns is the way to go! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Warehousing - Company size: 201-500 employees - Product usage: 1-3 years · daily - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I’ve had a great experience so far! Bit of a learning curve at first but truly makes everything way easier for me when it comes to managing our warehouse #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Love how eturns notifies you when inventory gets low and then it’s only a few clicks to get what you need ordered #### Cons Eturns really only works if the employees are on top of scanning out items each day. If they don’t scan stuff out then items might not pop up and needing to order #### Vendor response Thanks for your great review Manny, we really appreciate it! Replied May 2026 --- ### Turn is a solid choice for inventory management - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 51-200 employees - Product usage: 1-3 years · daily - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Solid system to allow us to maintain correct counts throughout month. Guys are able to maintain organized counts within their trucks. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Ease of use on daily basis. Counting at end of month is more streamlined. App is easy to navigate and change mistakes if they are made #### Cons Does not update count automatically when receiving orders in desktop to phone app. App has to be reset quite a bit . --- ### Great product...great company - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Defense & Space - Company size: 10000+ employees - Product usage: 1-3 years · daily - Reviewed: September 2019 - Review source details: This review was submitted organically. No incentive was offered Overall I wish I had this application for the previous warehouse I was in. The company is always looking for ways to innovate and make better an already solid and easy to use tool for my business. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Being able to easily use it on my mobile device. #### Cons There is an occasional overlapping of text after scanning a barcode. --- ### Overall decent software - Overall rating: 3/5 - Reviewer: Verified Reviewer - Industry: Renewables & Environment - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered Using this software for basic inventory management and it performs as expected. As with any software there are some quirks but have been able to find work-arounds to accomplish what is needed for our business. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Support has been timely and setup was fairly easy, performs as it should. #### Cons Drop down menus can be hard to navigate and custom sorting of a given screen gets lost over time and requires resorting #### Vendor response Hi Gerry - We appreciate that you like eTurns support and think that TrackStock performs as it should. As for drop down menus, we are not sure if you mean drop down menus on the Web or Mobile app. The Web App drop downs should be large enough to navigate, so you maybe referring to the mobile. The mobile has a ton of information to display so real estate is scarce. Tapping in a smaller dropdown window space can be tough, especially if the user has gloves on. If you could provide us with your specific example, we would be glad to see what we can do. Please reach out to support@eturns.com Kind regards, Julie Replied August 2024 --- ### Need to be more user friendly - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Logistics and Supply Chain - Company size: 5001-10000 employees - Product usage: 3-5 years · weekly - Reviewed: July 2024 - Review source details: This review was submitted organically. No incentive was offered The program is nice when everyone knows how to utilize the system. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 2/5 #### Pros The customer can control the inventory. #### Cons Instructions are hard to read and many times hard to find. #### Vendor response Bettye, thank you for your review. About instructions, in the top right corner of the TrackStock web software under the “?” icon you can find short “How To Videos” for every feature of the software, both the mobile app and the web app. You can also find a “Quickstart Guide” there as well as PDFs of how to use each feature in the software if you are someone who likes to read information instead of watch videos. Please let me know if I can answer any other questions about eTurns for you and thank you for being a customer. Replied August 2024 --- ### ETURNS Review - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Internet - Company size: 11-50 employees - Product usage: 1-3 years · monthly - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered The system and support team was easy to talk to they will always answer question fast and will also get on the phone with you and talk you through it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It will let you track materials by project and let you put in a budget and will subtract from it. The system is easy to use and you can scan photos and items in . #### Cons I will have to say serialized material hard to add multiple #### Vendor response Thanks Matthew for your 10/10 review of eTurns, we appreciate it! We are so happy you like our support guys - they try hard and I'm glad it shows! Kindly, Julie Replied June 2025 --- ### Eturns Review - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Electrical/ Electronic Manufacturing - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered Keeping track of materials and not buying more materials than needed. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the ease of access and the mobile app. Also does a Great job of tracking On hand quantities. #### Cons I think the counts are a little bit hard to understand. --- ### E Turns Success - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Electrical/ Electronic Manufacturing - Company size: 5001-10000 employees - Product usage: 3-5 years · daily - Reviewed: September 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The Software is very accurate and responsive. It has made a significant difference in our business. #### Cons The reports could be more user friendly #### Vendor response Dear Martin: Thank you for your review and comments. Accuracy and responsiveness are 2 key metrics we constantly monitor and work to improve. User friendly reports are also important. To that point, we have just completed our second certification of SOC II type 2 compliance for security and availability. Thank you for being a customer. Rock Rockwell: CEO Replied October 2019 --- ### daily user - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Electrical/ Electronic Manufacturing - Company size: 51-200 employees - Product usage: less than 1 year · daily - Reviewed: September 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros It is accurate and can help any company reach all inventory goals, big or small. It is also very functional from your mobile device and computer. #### Cons It often crashes daily, so I would have to reset my data before I was able to complete a work order. It may be my internet access but that would be something to improve on bad service locations. #### Vendor response Dear Kayla: Thank you for your review and comments. "Big and small" is exactly how i would describe our customers' customers. I have asked several people to contact you directly to discuss your "crashes" comment. We think it is related to your Wi-Fi network, but want to make sure. Please let me know the reliability has improved? Thanks. Rock Rockwell: CEO Replied October 2019 --- ### eTurns is a good program and professionally supported. - Overall rating: 5/5 - Reviewer: Scott K. - Industry: Construction - Company size: 51-200 employees - Product usage: 1-3 years · daily - Reviewed: January 2018 - Review source details: This review was submitted organically. No incentive was offered A tool that did our job. A job that brought good value to our customers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It works. The team is great when we needed modification or technical assistance. Allows at a reasonable price abilities that hard to find. #### Cons We only needed a few of the extensive choice of functions. Added some overhead that is just in the way. #### Vendor response Dear Scott, thank you for your review and thank you for pointing out some of the specific features that benefited Wolf Creek. Combined with complementing our great team and a product at a reasonable price, we are glad that we can provide this kind of value add solution to distributors like you. Thank you. eTurns management Replied March 2019 --- ### Professional, quick response and Ron was always available to guide through process getting started - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 201-500 employees - Product usage: less than 1 year · daily - Reviewed: January 2018 - Review source details: This review was submitted organically. No incentive was offered Nefco is just starting to commercialize the product but this software should increase our business and keep our competition out through inventory management. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ability to bill material against multiple jobs thorugh use of work orders The scan feature and bar code functions are premier and easy to setup. The platform is customizable to any user level and the ability to take out unneeded information is key #### Cons I wish a master control could be used to set the views (gears - options ) for views. When building many users to a stockroom, it takes a good amount of time to individually go in and customize views. #### Vendor response Dear Jeremy, thank you very much for your review and specific comment about how "premier" our "scan feature" is and how easy it is to setup. That is music to our ears as developers of inventory management at the Point-of-Use. Your follow-on comment about how beneficial it would be to have a template to use to add new customers and users with a given set of permissions and page views as you grow is a spot on request. We are currently in development of that very capability as we believe it will be widely acclaimed and used. Thank you for your support. eTurns management Replied March 2019 --- ### Great Software for any size Company - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: February 2020 - Review source details: This review was submitted organically. No incentive was offered We are able to track and charge for all inventory used. We are also able to keep better track o stock levels. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Total Inventory Control. Total user control and lock down for other users. #### Cons There isn't anything that I have come by that e-Turns doesn't have a solution for. N/A. Lots of user control throughout. --- ### eTurns Review - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Business Supplies and Equipment - Company size: 501-1000 employees - Product usage: 3-5 years · daily - Reviewed: January 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Being able to use "wild card" look-up... #### Cons No hard copy training manual locally, basic training only --- ### eTurns Review - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Semiconductors - Company size: 11-50 employees - Product usage: less than 1 year · a few times a year - Reviewed: March 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It was easy to set up parts on eTurns for my customers. It was easy to acknowledge my customers scans, #### Cons I did not like how the software would take an hour after we acknowledged their scans to be in our system. #### Vendor response Dear Maggie, thank you for your review of eTurns TrackStock and how it helps you easily manage your customer's material. Please let us know either thru direct email, phone, or our contact page on the website if you are still experiencing this 1 hour time between your scanning and seeing the transactions in your ERP system. This length of time is 30 to 45 minutes longer than we are currently experiencing. Of course, there are multiple systems involved between TrackStock and your ERP, so each can add to the total time required. We look forward to your input on this timing, Maggie. Thank you. eTurns management Replied March 2019 --- ### eTurns review - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Warehousing - Company size: 201-500 employees - Product usage: 3-5 years · weekly - Reviewed: September 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros it is easy to use and easy to get help with. #### Cons i do not have any thing i dislike about this. #### Vendor response Dear Brandon: thank you very much for your review and comments. With no suggestions for improvements, we could just sit back and rest on your comments. in fact, we are constantly making it easier and easier to use. We appreciate your business. Thanks. Rock Rockwell: CEO Replied October 2019 --- ### Great Software - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Warehousing - Company size: 5001-10000 employees - Product usage: less than 1 year · daily - Reviewed: August 2019 - Review source details: This review was submitted organically. No incentive was offered My overall experience has been fantastic! Quick to learn, and there's so much to be done with it I feel like I am just getting started. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of adding new products, and tracking the use of everything as well. #### Cons It's a little clunky at times, and slow moving. #### Vendor response Dear Bret: Thank you for your comments. If you have a moment, I would appreciate knowing both 1) where you think the software is clunky and 2) what you were/are doing that it is slow. We continuously work on both topics, so your input is valuable. Thanks. Rock Rockwell: CEO Replied October 2019 --- ### Warehouse Inventory Tracking Essential - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Warehousing - Company size: 201-500 employees - Product usage: less than 1 year · daily - Reviewed: December 2019 - Review source details: This review was submitted organically. No incentive was offered The problems that we solve is that staff will have better options as to know what, where, and how many pieces of inventory is available. It will be a very efficient and valuable tool. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to Track, Follow, distribute and return inventory #### Cons I think I need to use it more to know what I don't like, but I will send feedbace pertaining to negatives as I use it more. --- ### Great way to monitor usage - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Logistics and Supply Chain - Product usage: 3-5 years - Reviewed: April 2016 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The concepts are simple and the staff is very helpful to implement. #### Cons I would like to have seen more ways to collaborate data, an API, import/exporting methods. --- ### Enjoyed the ease of use - Overall rating: 4/5 - Reviewer: Verified Reviewer - Company size: 51-200 employees - Product usage: less than 1 year · daily - Reviewed: October 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great for startups, and for businesses that are stuck doing manual inventory. I can't stress the ease of use. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros Web based solution that provides access to everything that we need, when we need it. Multiple users at no cost, and the ability to control what they see or do with the software. #### Cons We haven't found any at the moment. Perhaps some minor UI adjustments, but again nothing that would be a deal breaker. --- ### Using ETurns to manage inventory in a consigned environment - Overall rating: 4/5 - Reviewer: Verified Reviewer - Reviewed: April 2012 - Review source details: This review was submitted organically. No incentive was offered We have standardized on the ETurns software to manage out consignment inventories in the field. We feel the ease of use and it flexibility provide us with the tools to satisfy our customer needs as well as balancing our internal systems and audit requirements. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 #### Pros The ETurns product is easy to use and adapted well to our system. It allows us to manage inventory in multiple scenarios. This flexibility fits well with the many disparate customer systems we encounter. #### Cons Like any new software, it takes a bit to understand the ins and out of using it. It was not a long period before we were up and running ---