All FastDUCT Reviews
1-25 of 34 Reviews
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Jeffrey
Construction, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
Excellent software
FastDUCT overall is an excellent choice to make if you want speed and detail. The price is also very reasonable
PROSThis product has all the bells and whistles you need, fast and easy to learn, on screen takeoff, and the ability to customize to suit your style of working. The people there are always ready to answer questions when the need arises. This product along with Fastpipe is used daily by me and I highly recommend you give it a try.
CONSI can't think of any at the time of this review. This product has it all covered.
Reason for choosing FastDUCT
It made sense to buy my plumbing and hvac software from the same company.
Reasons for switching to FastDUCT
The price and ease of use FastDUCT provided has been an easy choice
Bruce
Construction, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
FastDuct is a quick and intuitive estimating tool
The ability to make a multitude of different takeoffs/sections for a project
CONSThe Quick Pick Menu could be better customizable
Reason for choosing FastDUCT
It was simply the best fit for our company
Vendor Response
Bruce, thanks for the review. About the Quick Pick Menu -- the buttons can be customized within the fitting spec editor, but we realize that can be a tedious process across multiple specs and sizes. If you have any ideas for how it could be easier to use, give us a call at 800-828-7108. We are always looking for ideas of how to improve the software, and we get most of those ideas from users like you. Thanks again.
Replied November 2022
Thomas
Construction, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed November 2019
Sheet metal Commerical use.
The one biggest benefit of this program is the time it saves.
PROSThis product is really easy to use. It save a lot of time and you can teek it to match most of your needs.
CONSYou are unable to create your own catalogs and pricing. Some of fast Duct prices are way out of line. An example would be to insert a metalbetsos catalog ,or a norfab. Also the workbook they provide is full of errors that take time to fix.
Reason for choosing FastDUCT
Fastduct was brought to the table by a new hired estimator that had used this product before.
Reasons for switching to FastDUCT
New hired estimator had been using this program. We took a look at it.
Mathew
Construction, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2019
PSM - FastDUCT Review
I'm our HVAC Estimator, I commonly put together estimates in the mid six figure range and I can't imagine trying to do this without FastDUCT. We had looked at other software solutions but this is the best one we found hands down.
PROSThe software is very easy to use and understand. Product support is excellent.
CONSWish there were keyboard shortcuts for common functions and the ability to click two end points to fill in duct.
Reason for choosing FastDUCT
Other products were too generic to fit our needs. They were "estimating software" not purpose built for the HVAC industry.
Vendor Response
Thank you very much for your review, Mat! We appreciate your feedback. We added a larger, more customizable menu of keyboard shortcuts to our latest software version, which I believe your company is currently running. So please let us know if you have any questions about those. And we don't currently have the AutoConnect feature in our FastDUCT program (like we do in our FastPIPE system), but we will definitely put it on our requested features list for prospective development down the road. Thank you again for your review, Mat!
Replied April 2020
David
Construction, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
Fastduct Review
Outstanding when you add up all the benefits. I'll never stop using it.
PROSI have used Fastduct and Pipe for several years . I not only am able to produce extremely accurate bids and take offs, But I use the recap sheet for quick change out bids for service and construction. Once I set my parameters, its remarkably fun and easy to produce bid after bid and be in the middle with all my competitors and be awarded 80% of my bids. Plus they keep updating with new features which I usually find some of the new features helpful depending what area I am focusing on at that time.
CONSWhen setting up your export file to send to a vendor for pricing , it can get a bit overwhelming as the vendor doesn't want all the details as they have to input it into their computer and their computer adds all the little details. So you have to edit it then send it. But for that extra step I can accept it Fastduct and Pipe is awesome !
Mark
Construction, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2019
Best customer support I have ever dealt with.
I am in the plan & spec business. Pre-Bid changes are becoming more frequent. I used to dread this especially when the addendum plans are not clouded. With FastDuct this problem has been solved. Bring in the new plan with your previous take off and the changes are obvious and easy to make. I have never dealt with better customer service. I was working on a Sunday Night and had recently updated my home PC to Windows 10. I tried to open FastDuct and got an error message. 10pm on a Sunday night and not only did I get a phone call from the president but he had me up and running in a few minutes.
PROSThe speed accuracy and customization has allowed us to not only bid more projects but also to handle change orders more efficiently.
CONSHonestly I cannot think of any negatives.
Vendor Response
Thank you for your review, Mark! We truly value your feedback. And thank you for the positive comments -- we pride ourselves on our customer support, so we are glad that you are satisfied with our service!
Replied December 2019
Kyle
Construction, 1,001-5,000 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2019
Excellent product from an excellent company
We noticed with our old system that many of our estimators were spending time running reports for operations instead of estimating cost for new work. FASTDUCT immediately removed that waste because it creates all reports natively in Excel. We also noticed that the way to setup specs for duct were MUCH more streamlined in FASTDUCT than other products... you could tell the developers had sheetmetal experience.
PROSFASTDUCT is easy to start, easy to use, provides all reports in native Excel format, and an excellent value for the money. Though it is rare that we need assistance, the customer support is second to none. We have always received immediate responses to our questions, and that matters in today's fast-paced world. I highly recommend this product whether you are doing $100k or $100M bids. The ability to carry multiple tables for labor (shop or field) is also a nice feature if you do different kinds of work or have your own time-studies for certain products.
CONSI would like some more options when estimating double-walled duct, but they are minor.
Reason for choosing FastDUCT
See notes above
Reasons for switching to FastDUCT
See notes above
FELICIA
Construction, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
first choice
I use fest est software every day it is my go-to software and very dependable, and the service team is excellent. the people from owner to developers and service technicians are very good people and willing to help
PROSI like how easy it is to change the take-offs and to fix any errors.
CONSformat it gives on the excel sheet, and how it sorts the ducts
Reason for choosing FastDUCT
I wanted something user-friendly
Reasons for switching to FastDUCT
I love how the program works and how easy it is to use
Vendor Response
Thank you for leaving a review of FastDUCT, Felicia! We value your feedback. Let us know how we can help with the formatting on your final bid spreadsheet, or with the sorting of your duct takeoff, duct reporting, or other information. Depending on the part of the program where you might be having issues, there is sometimes flexibility or customization available. Thank you again for your review!
Replied May 2020
Bruce
Construction, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2022
Buy it & use it, you won't be sorry
I've been using it for 7 years here with very good results. I've been doing mechanical estimating over 40 years and I wish I found out about FastDuct earlier on in my career.
PROSIt's very easy to understand & use. Customer support is just a phone call away. Catalog/pricing updates come automatically and keep you running smooth.
CONSHmm, not so much on software but material systems such as different pressure class aluminums, FRP ductwork, PVA coated ductwork
Vendor Response
Bruce, thank you for your review! We value your feedback. Please reach out at any point if we can help you with any pricing issues, or if you have any questions or suggestions as well!
Replied November 2022
Dave
Construction, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
FastDUCT is an excellent tool for the HVAC indusrty
My background is HVAC duct fabrication/installation and learning the fastDUCT takeoff software was easy and fast.
PROSI really like the simplicity of learning the software and the how simple it is to customize my take-offs.
CONSA feature I would like to see is when taking off rectangular duct system and I choose a square to round fitting, to automatically go into the round duct take off mode.
Reason for choosing FastDUCT
I was not involved in choosing FastDUCT but i am glad my company went with FastDUCT
Vendor Response
Dave, thanks for the review! Great idea of automatically switching to the round spec when you take off a square to round fitting. We will get that in the next version.
Replied November 2022
David
Construction, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
satisfied customer
reliable and I trust it's accuracy
PROSreliable and I trust it's accuracy when comparing hard dollar bids
CONSnot all items on within the system that sometimes I normally use (fittings)
Reason for choosing FastDUCT
have used it in the past and like the people & system
Vendor Response
David, thank you for your review! We value your feedback. We are always adding items to the database based on user suggestions so let us know if there are certain items would like to see added to the database! Also reach out if you have any other suggestions or questions.
Replied November 2022
Caleb
Construction, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2019
Excellent Value
i am able to bid a lot more jobs in a shorter amount of time. pulling up records, making modifications and performing change orders are much easier using the program
PROSnot as costly as other programs on the market but it still has tons of features that provide accurate and detailed estimates for jobs. staff is very quick to respond to any requests for help or troubleshooting.
CONSbecause it is set up using national averages it does not reflect local data for the market i work in so we need to constantly make adjustments to multipliers within the program to compensate for the differences. once the multipliers are set up in the program it works fine though.
Reason for choosing FastDUCT
cost
Alan
Construction, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed November 2019
Review of FastDuct by Daily User
Over FastDuct is a very effective tool at performing estimates on projects. It saves time and allows us to be more thorough then previously.
PROSFastDuct allows me to quickly and accurately perform take offs of most any project we have come across. On top of this when we are completed we can quickly look at projects floor by floor and generate detailed excel spreadsheets of the project. Within this spreadsheet we can also keep track of all additional costs allowing for a very details project breakdown.
CONSThere is no shortcut keys within this software. That means all repetitive tasks need to be clicked through step after step.
Bruce
Wholesale, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2019
Fastduct review
Cut my estimating time in Half and I can easily go back and review jobs.
CONSnot being able to quickly scroll through drawings or find drawing that I had previously taken off with going through each and every one
Reason for choosing FastDUCT
More user friendly
Vendor Response
Thank you for taking the time to leave a review, Bruce! We appreciate your feedback. Give us a call at 800-828-7108 when you have a moment. There are a couple ways to toggle between plans or takeoffs, that might be a bit faster than other methods. We'd be happy to show you those options. Thank you again, Bruce.
Replied April 2020
Joel
Construction, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2019
Very Happy
Awesome easy to use program, always recommend.
PROSThe ease of use is fantastic. Ability to import new drawings and revised drawings is great. Customization is easy.
CONSThe way duct is totaled in the summary is not intuitive.
Vendor Response
Thank you for your review, Joel! We always appreciate customer feedback. Reach out whenever you might have a few minutes, at 800-828-7108. We'd love further input on how our duct summary report might be able to be adjusted or improved upon. Thanks again, Joel, for your review and your loyalty as a longtime customer.
Replied March 2020
Vincent
Construction, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2019
Quick and easy to use
Very good customer service and good price
PROSIt is simple to use with images of the parts, our junior staff can easily become operational with a short training. The reports are clean and simple to use. We purchase our ductwork and we enjoy the flexibility.
CONSThe settings are flexible but it can be difficult to navigate in the options. Also some softwares have an option of a auto select the elbows etc... And the fact we have to create new sections for acoustic liner can be time consuming.
Reason for choosing FastDUCT
Price and ease of use.
Vendor Response
Thank you for your review, Vincent. We appreciate your feedback! Please call us at any time at 800-828-7108 if you have questions about adjusting any settings or options in the program. I know you recently upgraded to our newest version, FastDUCT 20, which has several new features and options available. Thank you again, Vincent!
Replied April 2020
Terry
Retail, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2019
SPSI
Customer service is excellent. The staff is very helpful and knowledgeable whenever I call. I feel they go up and above to help you.
PROSEasy to use. Support staff is excellent to work with. No matter what the problem maybe they can fix it. They worked with me on several occasions to develop the perfect excel sheet for my business.
CONSWould like to see HVAC piping and insulation added to accomplish a complete system.
Scott
Construction, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed October 2019
Fastduct Review
works well for everyday Estimation
PROSTake-off ease and speed, use of catalog items.
CONSdifficult to add some specialty items to catalog for repeated use.
Vendor Response
Thank you for your review, Scott! We appreciate the feedback. Please feel free to reach out to us at anytime at 800-828-7108. We'd be happy to discuss the specialty or catalog items you mentioned -- there are a couple different ways you can add items, or add them to specific menus, to improve your takeoff experience.
Replied December 2019
Braeden
Construction, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
FastEST was the perfect solution for our needs!
The takeoff features have been vital to our day-to-day since using FastEST. We came from doing everything on paper, and now it's so much more convenient, accurate, and easy to do it all digitally.
CONSI use FastEST in a virtual machine on a mac. Sometimes the software can start to lag if I have a lot of takeoff items already.
Stanley
Construction, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
Estimating for Mechanical contractors without their own Sheet metal facility
Fastduct provides us with a breakdown on materials, shop labor and field labor, making it easier to review Profit or loss at project completion.
PROSFastduct is user friendly, easy to make special job items for one time use. Easy to sort data, break out floors, or duct design type. Ties into our Sage accounting system. Over all a very good product.
CONSdoes not currently have a search feature.
Dave
Construction, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2022
HVAC Estimating
Pretty good.
PROSIt is Excel based. It is easy to work with and understand.
CONSAmerican pricing and unable to talk with regional HVAC supplier price lists.
Vendor Response
Dave, thank you for your review! We value your feedback. Please don't hesitate to reach out via phone or email if you have any suggestions or we can help your user experience improve in any way!
Replied November 2022
Steven
Construction, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
Duct Estimating made easy
FastDUCT has enabled me to bring more consistency to our bid process by giving me a tool to estimate our man hours better. FastDUCT has also given me a tool to get a pretty good sheet metal estimate together for quick turnaround bids that my vendors can't get out in time.
PROSThe interface is pretty easy to learn. The customer service is the best I have encountered.
CONSI would like to see more video tutorials or online help that I can refer to. I work all hours and it would be nice to have those resources available.
Reason for choosing FastDUCT
I did not look at another product.
Daniel
Construction, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2019
United Mechanical Inc
I like the detail you get in the report section
PROSDoing takeoffs are real easy and you can combine all of your takeoff are you can do real detailed breakouts in the workbook section.
CONSThere is no way to square foot a drawing in the takeoff mode
Reasons for switching to FastDUCT
New Management
Vendor Response
Thanks, Daniel. We appreciate your leaving a review for both our FastPIPE and FastDUCT estimating programs!
Replied January 2020
David
Construction, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2019
Have and will recommend
Plan and Specs. Not reliant upon "Suppliers" to take complete jobs off. uses it as a checksum.
PROSSelect and drop of fittings ... Drag and drop Duct Ability to change spec and or sizes
CONSdoes not do the connect like plumbing does. only picks up new duct after Transition. Would like to see it after Taps. or flex connectors.
Drew
Construction, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
Fast Duct
Great!
PROSProbably the easiest duct estimating system. the pictures for fittings are easy to get the correct fitting.
CONSNothing it is a great program. I wish all our programs we use was this good.
Reasons for switching to FastDUCT
Changed contractors