FastDUCT vs Knowify
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.6 / 5
4.4 / 5
Value for Money
4.8 / 5
4.4 / 5
Customer Support
4.9 / 5
4.6 / 5
Functionality
4.4 / 5
4.2 / 5
Last Review Written
October 28, 2022
August 8, 2023
Pros/Cons
Pros
- The ease of use is fantastic. Ability to import new drawings and revised drawings is great.
- The ability to carry multiple tables for labor (shop or field) is also a nice feature if you do different kinds of work or have your own time-studies for certain products.
- The people from owner to developers and service technicians are very good people and willing to help.
Cons
- Pre-Bid changes are becoming more frequent. I used to dread this especially when the addendum plans are not clouded.
- I tried to open FastDuct and got an error message. 10pm on a Sunday night and not only did I get a phone call from the president but he had me up and running in a few minutes.
- An example would be to insert a metalbetsos catalog ,or a norfab. Also the workbook they provide is full of errors that take time to fix.
Pros
- The customer service is absolutely superb. Quick response; helpful, clear answers to questions; quick turnaround for customization.
- It's a comprehensive software solution for all facets of my business. The customer support team is great whenever I need help.
- We enter all our AR and AP transactions into Knowify and it syncs beautifully with QB. Absolutely love the built in AIA billing format and the ability to email out of the application.
Cons
- By far the worst thing about Knowify is the reporting. Though there are numerous reports built in, they are not easily manipulated, and they filter data depending on how it is put into the software.
- Some times the address look up system does not work. The phone log in app tends to lag or not work at times.
- Customers complain about the invoicing, it's confusing.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
Advisor Recommendations & User Awards
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Advisor Recommendations
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8 Recommendations
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
