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FastDUCT vs SupplyPro

FastDUCT vs SupplyPro

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Overall Rating
4.6 (34)
4.2 (26)
Ease-of-Use
4.6 / 5
4.2 / 5
Value for Money
4.8 / 5
3.2 / 5
Customer Support
4.9 / 5
4.3 / 5
Functionality
4.4 / 5
3.9 / 5
Last Review Written
October 28, 2022
October 24, 2019
Pros/Cons
  • Pros

  • The ease of use is fantastic. Ability to import new drawings and revised drawings is great.
  • The ability to carry multiple tables for labor (shop or field) is also a nice feature if you do different kinds of work or have your own time-studies for certain products.
  • The people from owner to developers and service technicians are very good people and willing to help.
  • Cons

  • Pre-Bid changes are becoming more frequent. I used to dread this especially when the addendum plans are not clouded.
  • I tried to open FastDuct and got an error message. 10pm on a Sunday night and not only did I get a phone call from the president but he had me up and running in a few minutes.
  • An example would be to insert a metalbetsos catalog ,or a norfab. Also the workbook they provide is full of errors that take time to fix.
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  • Pros

  • Hyphen is by far the best software product on the market for home building/construction for scheduling. The scheduling aspect of the software is awesome.
  • The benefits we have realized are that we have access to start documents and purchase orders for a good number of our Builders in one centralized location, for a fee.
  • This also gives me a way to better communicate with the scheduling team so they can see the exact information that the super was told about the PO or EPO in question.
  • Cons

  • When customers merge, I end up with dead accounts that will not go away. It can be cumbersome to manage users as they change accounts and/or quit using the system.
  • Going into each one is time consuming. The 24 hour delay to enter invoice info is pointless.
  • No accountability with the company that sends work orders. Expensive for the sub-contractor.
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Pricing Range
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos