Fergus vs FieldEdge

Fergus has 153 reviews and a rating of 4.64 / 5 stars vs FieldEdge which has 280 reviews and a rating of 4.25 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.64 / 5 (153)
4.25 / 5 (280)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
March 22, 2022
May 19, 2022
Pros/Cons
  • Pros

  • Its also provides us with good analytical data on jobs, so we can see our margins and net profit we are making. Very happy with the service provided.
  • Great for the small growing business to help monitor and maintain costs.
  • Cons

  • At the moment when generating from quote in purchase orders it generates upside down which is annoying.
  • Lack of fields in parts database, no link to google calendar, no subtotals to match sub headings in quotes and invoices, no photos linked to parts.
  • Pros

  • The software is very user friendly and integrates with Quickbooks very well.
  • The program is very user friendly as is the onboarding process. Easy navigation within both the mobile version for our field technicians and also within the office user license on the admin side.
  • Cons

  • We continue to have technical problems and are unable to login. This is causing major problems for our dispatchers.
  • Not mobile friendly for the office side, terrible tech support, unable to import data from Housecall Pro, price is higher than other systems and doesn't offer anything special.
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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