I like the features of Fergus, the ability to have photos on the job and the overall ease of use.

Provides the capability to break down profit and loss statements in detail that gives you the ability to improve in areas.

Time sheet Tracking for me and staff, organised and nice looking quotes, quote acceptance via email, Mobile invoicing if needed, a way of back costing jobs fast  and easily.

Its also provides us with good analytical data on jobs, so we can see our margins and net profit we are making. Very happy with the service provided.

Great for the small growing business to help monitor and maintain costs.

At the moment when generating from quote in purchase orders it generates upside down which is annoying.

Its a true all in one service management software. The program is user friendly and has the best configuration Ive used so far.

This all-in-one system has a fantastic scheduling  feature that is transparent and easy to learn how to use.

Lack of fields in parts database, no link to google calendar,  no subtotals to match sub headings in quotes and invoices, no photos linked to parts.

It integrates seamlessly to Xero which has made it very simple to implement. We like the ability to track staff when required and the fact that it has a full health and safety component also.

Ease of use, simplicity of the status board helping you track all current and upcoming job from start to finish.

It allows a range of services that make running a business much more manageable. It also has clear instructions and helpful customer service who are always a lot of help.

It is also affordable for start-up companies, but can also be utilized by larger successful companies for a change in operations.

A very user friendly software product with a great support team who are always working to make it better. We have already recommended it and got others in the industry using it.

Fergus have been very helpful. The support team are easy to get a hold off and are very good to deal with.

Every now and then if pushed wrong button to escape would loose the email draft.

It's always hard changing software, so the change was painful.

Excited to see future improvements, and lastly, the team on the customer support help desk are awesome - you guys rock.

Our accountant struggles with certain aspects when needing to retrieve financial information and do reports.

Highly recommend it to someone like myself, a sole trader. Very easy to use and great back up service.

Setting up with suppliers in Australia was frustrating.

Great technical back up in layman's terms and we feel that we are being listened to.

I like how easy it is to use  and implement all aspects of my business.

I use Fergus daily for multiple clients, so I'm quite comfortable with how it works and am now training people in Fergus.

Easy to use and easy to understand the features, it helps me to organize each schedule efficiently.

Desktop and mobile sites are easy to use. Integration with suppliers and accounting software is key.

Apprentice on entry level subscription cant search for jobs unless he is assigned to it which is a pain (has no search bar option at all).

Jobber does the job nicely, quickly, easily and is quite affordable for any small business. It integrates nicely with financial systems such as QuickBooks too.

Absolutely love having jobber to run our company. Being able to integrate with square and quickbooks allows us to be efficient, effective and on the path to a successful future.

Technicians can't even look at the calendar to see where their next job is. This has been a very disappointing and huge inconvenience.

Jobber streamlines the whole process of dispatching, time tracking, and invoicing and exports the info to my QuickBooks. Excellent customer support as well.

I really don't have any major negative complaints on this program, once I learned the set up and got used to it.

Still working on getting to know it and having our techs use it. It is a great idea and hoping it will be a good thing for our business.

And if there was you guys would fix it before I could complain. We use Jobber every single day and we would be lost with out it.

Functionality, ease of use, very short learning curb and quickly integrated with my business.

With the best customer service and most affordable pricing , the experience has been amazing for both our team and clients.

Jobber is good for someone just starting out due to it's ease of use but if you want to do any MailChimp or resending quotes you better be willing to pay a lot of money.

So far easy to use and others using it also have said the same so all good as of today. We have been a bit slow due to storms but I expect business to pick up soon.

Good idea, great for small lawn care businesses. I will try it in the future.

They REFUSE to listen to customer complaints about HUGE FLAWS in their MATH.

So easy to use on all mobile devices and laptop. Easy to get employees up to speed.

Another problem is that my drivers sometimes have 55 stops in a day. From their app you can’t see a map - just a list.

The mobile app is top notch. Customer service is very friendly and helpful if you have a problem.

No way to require employees to use them on the job. The leadership of this company is scared to death of competition.

Pound Sterling

Fergus is a cloud-based field service and job management solution designed for small and medium-sized businesses. The platform helps users manage a variety of jobs including quoting, estimating, scheduling, contact management, job cards, timesheets, purchase orders and more.

Built by a plumber, Fergus is made to suit up to 30 industries from electrical and handyman businesses through to roofing and security installations. It offers Android and iOS mobile apps, facilitating instant access to projects and related information. Teams in the field can also use the app to access job photos, descriptions, calendar, directions, health and safety functionality and much more.

The status board in Fergus lets administrators view the status of jobs, get an overview of the business and break the active jobs into categories to track where the money is being held up and what needs to be done to move it along.





LongDescription

Employee Management

Production Cost Tracking

Purchase Order Management

Electronic Payments

Status Tracking

Billable Items Tracking

Subcontractor Management

Real-time Scheduling

Mobile Alerts

Time Tracking

Customizable Reports

Document Storage

Document Imaging

Access Controls/Permissions

Activity Tracking

SMS Messaging

Dispatch Management

Digital Signature

Job Costing

Real-Time Monitoring

Contract/License Management

Task Scheduling

Electronic Signature

Project Billing

Group Scheduling

Credit Card Processing

Invoice Management

Attendance Tracking

Timesheet Management

Project Management

Customer Database

Job Management

Calendar Management

Geographic Maps

Automated Quoting

Scheduling

Data Import/Export

Mobile Signature Capture

Email Templates

Multi-Location

QuickBooks Integration

Contact Management

Technician Management

Overrun Reporting

Bills of Material

Project Time Tracking

File Storage

Cost-to-Completion Tracking

Mobile Access

Photo Capture

Real Time Data

Routing

Historical Reporting

Commercial

Labor Cost Reporting

Client Portal

Preventive Maintenance

Real-Time Notifications

Pricing Management

Service History

For HVAC Companies

Workflow Management

Real-Time Updates

Email Management

Project Tracking

Percent-Complete Tracking

Budgeting/Forecasting

Activity Dashboard

Inspection Management

Alerts/Notifications

Work History

Reporting & Statistics

Reminders

Time & Expense Tracking

Cost Estimating

Automated Scheduling

Estimating

For Commercial and/or Industrial Electrical Contractors

Work Order Management

Customizable Templates

Calendar Sync

Mobile App

Job Scheduling

Billing & Invoicing

Customer Management

Accounting Integration

Interaction Tracking

Expense Tracking

Discount Management

Real Time Reporting

Customizable Branding

Financing Management

Automatic Backup

Reporting/Analytics

Recurring Tasks

Contact Database

Progress Reports

Monitoring

Employee Scheduling

Web browser (OS agnostic)

30-day Free Trial, no credit card required.

Free plan available.

Timesheet only from: $9.60 per month.

Full user from: $28.90 per month.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

Fergus

In Person

Live Online

Documentation

Videos

US Dollar

Jobber is a cloud-based field service management software solution that allows small and midsize service businesses to manage field staff, provide customer support, and expand business operations either through a mobile app or a desktop dashboard. As a service business solution, Jobber supports over 50+ service industries and provides interchangeable tools such as an integrated CRM, real-time scheduling and dispatching, expense tracking, invoice creation and billing, online booking, a self-service client hub, quoting, client reminders, automatic emails and many more. With time tracking functionality, Jobber's scheduling module allows users to update any job in real-time such information on task completed and project progress so management can effectively track field personnel. For assignments, management teams can set up individual jobs or recurring contracts and assign multiple field technicians to a single job. Jobber allows users to create professional invoices using customizable templates and will automatically send invoices via email. For epayments, Jobber partners with various electronic payment apps, such as Stripe and Paypal to streamline electronic billing.


Jobber’s customer relationship management (CRM) module will track past clients' contact information allows users to create custom fields, tags, attach files or phones, and more. All of this is connected back to the billing and work history. In addition, any client can approve quotes, schedule work orders, pay invoices and communicate with service teams using Jobber's self-service client hub.

The Jobber app is available for iOS and Android devices.



Labor Rates

Messaging

Work Order Creation

Surveys & Feedback

Barcode/Ticket Scanning

Safety Management

Payment Processing

For Locksmiths

Email Alerts

Data Synchronization

Templates

Mobile Payments

Route Optimization

Residential Inspections

Client Database

Confirmation/Reminders

Projections

Team Calendars

Communication Management

Recurring Appointments

Commercial Inspections

Chemical Usage Tracking

Geolocation

Report Summary

Customizable Fields

Assignment Management

Customer Portal

Client Tracking

Template Management

Offline Access

Accounting

Self Service Portal

Audit Trail

Pricing and Cost Calculations

Route Management

Repair Estimates

Jobber offers 4 plans with different available features and numbers of users per plan. Jobber Lite starts at $19/month. Jobber Core starts at just $69/month. Jobber Connect starts at $169/month. Jobber Grow starts at $349/month.

Fergus vs Jobber

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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