Fieldbook
About Fieldbook
Fieldbook Pricing
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Most Helpful Reviews for Fieldbook
1 - 10 of 10 Reviews
Justin
Civil Engineering, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Montlake sr520 project
The ease of the program made it very easy for inspectors to use and submit field reports in a timely manner with minimal revising needed.
PROSThis product is very user friendly, especially after training was implemented. A basic knowledge of basic IOS functions was beneficial but most users find it very easy to use. I like the mobility and tracking that this offers. It made the inspection process very easy in terms of reporting.
CONSWhen i used it i found the granting of permissions and the ability of any user to change or edit certain aspects of the feild software was too easy and should be limited to administrators. Addition of tags without control makes this search and drop doen boxes a little muddy when searching for tags.
Reason for choosing Fieldbook
n/a
Reasons for switching to Fieldbook
The prime contractor/client that I worked for made the decision to utlize the software on a large civil construction project.
Jason
Construction, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2022
Headlight Is Critical to Our Operations
We utilize Headlight for all day-to-day progress tracking. Additionally, I use it for cost and quantity tracking and reporting for a client that is heavily unit-priced based. While there are areas for improvement and advancement, it is an excellent system that has proven critical to our mission.
PROSI think this is an excellent software platform for field use and tracking. The staff is top-notch and always helpful.
CONSThere are some features that seem to be challenged. I review the dashboard regularly, but it still has not caught up to baseline status.
Ryslan
Civil Engineering, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed March 2022
Headlight Fieldbook - Complete Failure and Waste of Time
Very slow to respond, does not sync media files, sometimes it attempts to sync everyones data as your own. Great idea, but very slow and glitchy app. Works ok on the laptop.
PROSWasting my time with glitchy architecture.
CONSVery slow to respond, does not sync media files, sometimes it attempts to sync everyones data as your own.
Vendor Response
Hi Ryslan, thanks for sharing your feedback. I'm sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to our attention. I can see that our customer success team has been working with you over email on a resolution. In addition, we've reached out via the phone to step up our response and provided you with direct contact to walk you through the process. We are looking forward to making this right and value that your organization has been a user of our products for nearly 3 years.
Replied March 2022
John
Civil Engineering, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Fieldbook
Makes day to day inspecting easier. Allows everything to be done in one spot
CONSStill has issues with certain glitches. Very close to being perfect with a few minor tweaks
Matthew
Construction, 501-1,000 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Illinois Tollway Field Inspection
Overall, I greatly enjoy Fieldbook and would recommend to others. It is easy to use and a great way to keep accurate record of what occurs in the field.
PROSI like the ease of use of this software. It is very user friendly and rather self explanatory. When new inspectors arrived at our job, it is rather easy to get them on board and using the program.
CONSThe biggest issue we have encountered is integrating fieldbook with Tollway's software of e-builder. Programmers are currently working on fixing integration issues.
Clayton
Civil Engineering, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed January 2022
Use of headlight is generally positive.
keeps daily record of project
PROScan be used on ipad in truck in the field. easy to learn
CONStransfer of data, photos, reports to other storage location
Brendon
Construction, 1,001-5,000 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed January 2022
OK Review
Only problem I have had is I deleted all of my contents accidentally one day last year and was unable to retrieve them.
PROSEase of useful features and it is great at keeping record of projects for project management.
CONSA hold in your hand reference manual would be nice
Vendor Response
Hi Brendon, Thanks for your feedback! The HeadLight Fieldbook manual called "Academy" is built into the App. Academy courses are broken into micro tutorials; each tutorial is designed to take a few minutes to complete and typically includes text, images, and animations. Customer data integrity is a top concern of our team; that's why your data is backed up to the cloud every few minutes while using the App. I know it has been a while since you had the issue, but please reach out to support@headlight.com so we can research the issue.
Replied January 2022
Brady
Civil Engineering, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
5
Reviewed January 2022
My Review
The product is nice. Customer service is awful.
PROSAbility to produce reports on-site. I hated having to remember what I did the previous day when producing reports.
CONSCustomer service is awful. I am unable to receive responses to emails and phone calls when I run into an issue.
Vendor Response
Hi Brady, Thank you for your feedback. We apologize for your poor customer experience when reaching out to our support team. We will reach out to you directly to resolve this misalignment.
Replied June 2022
Jason
Civil Engineering, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Headlight LADOTD
Way better than site manager. Should’ve had it years ago.
PROSColoning features makes reporting fast and easy
CONSCould have more forms for for example density form for data.
Vendor Response
Hi Jason, Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. We have some exciting things in development, so keep an eye for things like new forms coming soon! Thanks, Stephanie
Replied August 2022
Patrick
Construction, 501-1,000 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2022
Field User review
It has been very successful for the documentation of our project and provides an archivable format that some of our clients require for documentation of their projects. it is a good product and as I become more of a power user of the software I am encouraged that it will continue to provide a reliable database of the work that has been performed.
PROSIt provides a reliable and efficient database of our inspection observations for the project. It allows real-time observations to be shared with many people that are not available to be on-site and provides for a secure record of the observations that can be shared outside of the headlight platform as well.(PDF)
CONSI am not fond of using Apple products which unfortunately is the platform that we use the software on.