FieldEdge vs QuickBooks Time

FieldEdge has 267 reviews and a rating of 4.26 / 5 stars vs QuickBooks Time which has 5510 reviews and a rating of 4.73 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.26 / 5 (267)
4.73 / 5 (5510)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
October 13, 2021
September 30, 2021
Pros/Cons
  • Pros

  • The software is very user friendly and integrates with Quickbooks very well.
  • The program is very user friendly as is the onboarding process. Easy navigation within both the mobile version for our field technicians and also within the office user license on the admin side.
  • Cons

  • We continue to have technical problems and are unable to login. This is causing major problems for our dispatchers.
  • Not mobile friendly for the office side, terrible tech support, unable to import data from Housecall Pro, price is higher than other systems and doesn't offer anything special.
  • Pros

  • I really like that I can use it on my laptop or phone and switch between the two, plus the job-costing feature is fantastic.
  • This is the easiest program, it makes your job so easy and the customer service is outstanding. You can call anytime and they will walk you through anything you want to do.
  • Cons

  • That being said, it is more of a personal annoyance to me than a hindrance and I would not let this be a game stopper for anyone.
  • Some features can be added, e.g. California meal violation premium pay and Meal waiver (so there is no premium pay).
Pricing Range
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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