Great software for paperless documents

Our subcontractors find Flashtract easier to use rather than the excel documents we used to use.

Pros

Our company went paperless at the end of 2019. Flashtract made it easier to handle online documents.

Cons

I would like for the pay applications to be PDF's other than Excel documents.

Outstanding Software and Customer Service! Two Thumbs Up!

To say our experience with Flashtract has been outstanding would be an understatement. Our subcontractors and our own internal team have received exemplary customer service and training. Since partnering with Flashtract we have seen this platform evolve to adapt to not just our needs but the industry needs as well. The team at Flashtract is always looking for ways to improve and eliminate inefficiencies in the construction billing process. The overall use of this platform is very user friendly. We have had nothing but great feedback from our subcontractors with their experience as well. We are excited and very happy to be a part of of this journey.

Pros

There are so many pros to the Flashtract software it is hard to narrow it down to what is the MOST well liked feature. Flashtract has made a huge impact on our billing process. Where we used to have a very manual process, we now have a more automated and streamlined one which has not only saved us time but allows us to process sooner, more efficiently and ultimately able to provide more timely payments to our subcontractors. I am very impressed with the Change Order management and having control over when that is added to the schedule of values. The ability to release retainage on both a contract and line item level has been significant to our operations. The document management feature has saved us countless man hours for chasing down missing paperwork. I could go on and on....

Cons

As we learn and grow with Flashtract, we would like to be able to integrate our accounting software with Flashtract's platform.

Exceptional Service

We are still working through a prototype/ pilot program, so there are details that need to be sorted out before it goes live on all our projects. However, so far, the team at Flashtract has gone above and beyond to keep the transition as smooth as possible...quick responses and resolutions to my own questions and fielding questions from remote users of the platform.

Pros

Customized to the organizations needs Thorough training for all users Ease of use once set up and training complete

Cons

Would like to view a detailed document list per contract within the project

Supportive team at Flashtract. Strong desire to help make their software suit your needs.

The company is growing and they software is developing rapidly. They have a very strong desire to make their product suit your companies needs. It has been an absolute pleasure working with [SENSITIVE CONTENT HIDDEN] and their entire team. This team knows the true meaning of customer care. They have been very supportive during and after purchase. They truely want you to get maximum benefit from this product and they really listen to your needs. It has been a wonderful experience. We tested the more expensive software, it was cumbersome, over complicated and they pricing was just enormous. The larger well know software companies really were not interested in our company thriving and being satisfied with the product, they were just interested in our money. Flashtract was interested in our needs from day one.

Pros

Running pay applications and schedule of values through the Flashtract software eliminates the need for our accounting department to double check the subcontractors numbers. Subs are not able to bill for change orders that have not been approved yet. Saves time and effort. Less stressful on our whole department. I like that the Project Managers are able to log in from anywhere they can get service and approve pay applications on the go.

Cons

I would not say there is anything I like the least about the software. Any issues that we may have come across, were not software issues but some features we wanted to be tailored to fit our specific company needs. They actually listened to our needs and worked to incorporate these changes for us. Very supportive team at Flashtract.

2020? - Bright spot was implementing FLASHTRACT

Time is Money. This software allows me the ability to juggle more projects and tasks by condensing the time spent collecting and approving pay applications.

Pros

Discovery of Flashtract software was definitely a bright spot in 2020! The electronic submission, revision, and approval of the pay application has streamlined my process and saved me hours of processing and tracking time. Most importantly the ease of use for the Subcontractors is the best feature of this product. The training is approximately 15 minutes to introduce the subcontractor and register to start using the product. Subcontractors let me know they love the product because it tracks everything inside the system and it takes 5 minutes from start to finish including electronic signature. Operations has commented that it is well worth the cost and it saves time and money by not having to hire an additional person.

Cons

The dashboard if very informative, however, the Reports Module can be updated to provide more useful information for Project Management use.

Flashtract is Great!

Flashtract helps process subcontractor billings in a quick and correct manner.

Pros

Flashtract was easy to integrate as billing software for our subcontractors. It is easy to operate for both GCs and subcontractors. It helped to keep billing organized and prevent errors.

Cons

We use Sage 100 which could not communicate directly with Flashtract. It would be nice if it could directly import information to Sage for us.

Easy Setup

Pros

Nothing can be missed from the traditional way of submitting a pay app. All waivers are required and makes our team's job easier.

Cons

I would like for our template when we add new jobs/subs to be an option. We currently have to do controlled and uncontrolled manually. Other than that, I love Flashtract.

Very helpful

Exceptional customer service. Any time there has been an issue I get immediate response. They seem to be truly committed to making a top notch product.

Pros

Product definitely meets a need. Helps prevent the subcontractor from overbilling, gives me quick access to contract amounts including change orders and billings to date, and provides lein waivers for every sub, every pay application, every time. Is currently changing a lot of our antiquated ways of doing things.

Cons

Would like to see subcontract management included.

Fantastic Program

Wonderful experience overall. Great folks to work with, who are available and willing to help if any questions arise. Streamlined process that is simple to use and easy to understand.

Pros

Very straightforward and user friendly. Simplifies the contract, pay application, and change order processes drastically.

Cons

The only negative is Flashtract is not integrated with SAGE 100, which our company uses.

Flashtract Saves Time

The experience has been great. The subcontractor pay application approval process was a very cumbersome and time consuming process before we implemented Flashtract. It has saved a tremendous amount of time.

Pros

The way that Flashtract standardizes the document format and attachments makes the review of subcontractor pay applications very efficient.

Cons

Some of the colors are confusing. What the red and green colors mean can be misleading.