# folk vs Zoho CRM - 2026 Comparison - Software Advice

> folk vs Zoho CRM - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization.

Source: https://www.softwareadvice.com/construction/folk-profile/vs/zoho-crm

---

[Home](https://www.softwareadvice.com/)

/

[Contact Management Software](https://www.softwareadvice.com/crm/contact-management-comparison/)

/

folk vs Zoho CRM

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

Updated June 4, 2026

# folk vs. Zoho CRM: 2026 Comparison

Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free.

Free Expert Guidance

Real Human Advice

1M + Businesses Helped

Updated June 4, 2026

# folk vs. Zoho CRM: 2026 Comparison

Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free.

Free Expert Guidance

Real Human Advice

1M + Businesses Helped

Product comparison

Compare up to 3 products side-by-side

+

Add product

[](https://www.softwareadvice.com/construction/folk-profile/)

[folk](https://www.softwareadvice.com/construction/folk-profile/)

4.5

[(46)](https://www.softwareadvice.com/construction/folk-profile/reviews/)

Starting Price

$30.00per month

Free trial

Free version

Pros:

Not enough reviews

Cons:

Not enough reviews

Who uses folk

Based on 46 reviews

-   Top use case: CRM (63%)

80% of users recommend this product

[](https://www.softwareadvice.com/crm/zoho-crm-profile/)

[Zoho CRM](https://www.softwareadvice.com/crm/zoho-crm-profile/)

4.3

[(6977)](https://www.softwareadvice.com/crm/zoho-crm-profile/reviews/)

Starting Price

$14.00per month

Free trial

Free version

Pros:

-   Customization options
-   Customer engagement

Cons:

-   Slow customer support
-   User interface complexity

Who uses Zoho CRM

Based on 6977 reviews

-   Popular among: Small businesses
-   Most common industries: IT & Software Development (23%), Professional Services (17%) and Retail, Consumer Goods & Services (8%)
-   Top use cases: CRM (17%), Account Management (7%) and Sales Tracking (7%)

68% of users recommend this product

[](https://www.softwareadvice.com/construction/folk-profile/)

folk

4.5

[(46)](https://www.softwareadvice.com/construction/folk-profile/reviews/)

[](https://www.softwareadvice.com/crm/zoho-crm-profile/)

Zoho CRM

4.3

[(6977)](https://www.softwareadvice.com/crm/zoho-crm-profile/reviews/)

+

Add product

Add product

## User satisfaction

* * *

4.5

Based on 46 reviews

Ease of use

4.6

Value for money

4.5

Customer support

4.5

Functionality

4.1

4.3

Based on 6,977 reviews

Ease of use

4.2

Value for money

4.3

Customer support

4.1

Functionality

4.3

## User interface

* * *

## Key features

Features selected based on 7,023 reviews from Contact Management

* * *

Calendar Management

N/A

Calendar/Reminder System

3.5

CRM

4.4

Customer Journey Mapping

N/A

Customizable Fields

4.0

Email Management

N/A

Calendar Management

4.4

Calendar/Reminder System

N/A

CRM

N/A

Customer Journey Mapping

4.1

Customizable Fields

N/A

Email Management

4.2

### Wondering if these products fit your needs?

Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes.

LexiAdvisor for 8 years

### Wondering if these products fit your needs?

Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes.

LexiAdvisor for 8 years

## Integrations

* * *

[

Google CalendarNot enough reviews

](https://www.softwareadvice.com/scheduling/google-calendar-profile/)[

GmailNot enough reviews

](https://www.softwareadvice.com/email-marketing/gmail-profile/)[

ZapierNot enough reviews

](https://www.softwareadvice.com/cloud-management/zapier-profile/)

[

Google AdsIntegration rated 4.3 from 32 reviews

](https://www.softwareadvice.com/marketing/google-ads-profile/)[

Zoho SocialIntegration rated 4.6 from 50 reviews

](https://www.softwareadvice.com/marketing/zoho-social-profile/)[

Zoho SurveyIntegration rated 4.4 from 20 reviews

](https://www.softwareadvice.com/customer-experience/zoho-survey-profile/)

## Reviews

* * *

MH

Michelle H.Advocacy LeadCivic & Social Organization, 11-50 employees

"Great integration options with LinkedIn, Gmail etc."

Oct 13, 2025

VR

Verified ReviewerGeneral Partner and CEOFinancial Services, Self-Employed

"Not intuitive enough to suggest groups based on gmail imports. "

Apr 28, 2025

ST

Samreen T.DirectorInformation Technology and Services, 51-200 employees

"Within a single platform, it offers an entire suite of capabilities for lead management, deal tracking, workflow automation, and enhanced client engagement."

Apr 14, 2026

SM

Sourav M.SupervisorMarketing and Advertising, 11-50 employees

"Customer Support can also be inconsistent and sometimes slow to resolve deeper technical issues unless you pay for premium support tier"

Jun 3, 2026

## Customer support

* * *

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

## Training options

* * *

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos

## Popular Comparisons

* * *

[HubSpot CRM vs folk](https://www.softwareadvice.com/compare/1854-HubSpot-CRM/vs/427780-folk/)[Salesforce Sales Cloud vs folk](https://www.softwareadvice.com/compare/2764-Salesforce/vs/427780-folk/)[Salesforce Sales Cloud vs Zoho CRM](https://www.softwareadvice.com/compare/2764-Salesforce/vs/392464-zoho-crm/)[HubSpot CRM vs Zoho CRM](https://www.softwareadvice.com/compare/1854-HubSpot-CRM/vs/392464-zoho-crm/)