FreshBooks
FreshBooks
About FreshBooks
Awards and Recognition
FreshBooks Pricing
Lite: $15/month - 5 clients Plus: $30/month - 50 clients Premium: $55/month - unlimited clients Custom pricing is available for unlimited clients and specialized features.
Starting price:
$15.00 per month
Free trial:
Available
Free version:
Not Available

Other Top Recommended Construction Software
Showing 1 - 5 of 3,930 reviews
Dinos
Company size: 1 employee
Time used: More than 2 years
Review Source: Capterra
June 2022
I use FreshBooks because it's support kicks ass...
Priyansh
Verified reviewer
Company size: 2-10 employees
Industry: Animation
Review Source: Capterra
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
January 2023
A convenient financial management tool for small business owners!
I believe Freshbooks offers tremendous value for businesses looking to manage their finances and invoicing. The legacy software can't match up to its pros. The ease of use and useful features make it a must-have for small business owners looking to streamline their financial management processes. They are also pretty well funded which is essential if we want to use it in the long term. I would recommend anyone to take the free trial once.
Pros
As a small business owner, I have found Freshbooks to be an invaluable tool for managing my finances and invoicing clients. One of the major pros of using it is the ease of use and online platform functionality. The platform is intuitive and user-friendly, making it easy for me and my team to get up and running with the tool quickly with no hassle of installations on all our workstations. We tried the plan for 30 days using their free trial, which is a great addition to the onboarding experience. Additionally, it offers a range of useful features, such as automatic billing and invoicing, expense tracking, and time tracking, which have greatly helped us stay organized and on top of our finances.
Cons
The platform can be quite expensive, especially for smaller businesses like mine. The Lite plan is essentially useless. There also have been instances where the app has experienced glitches or bugs and slow loading. The customer support has been slow to respond at times, but they do come up with a detailed solution when they respond. They also have addons on top of the normal subscriptions packages, which seems counterintuitive.
Jennifer
Company size: 11-50 employees
Industry: Internet
Time used: More than 2 years
Review Source: Capterra
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
January 2023
An Easy-to-Use Accounting Software
Overall, FreshBooks has been a great experience for me. It's easy to use, provides great customer service, and is a reliable way to track my finances.
Pros
FreshBooks is an incredibly user-friendly accounting software. I found it very helpful for tracking my financial data and generating reports. The intuitive user interface makes it easy to navigate and understand, and the customer service has been incredibly helpful and responsive to my inquiries.
Cons
FreshBooks does have some limitations, such as not being able to connect to my bank accounts and having limited customization options. Additionally, the subscription fees can be quite expensive depending on the package you choose.
Reasons for switching to FreshBooks
FreshBooks stands out among its competitors for its intuitive user interface and helpful customer service. Additionally, its reporting capabilities are top-notch, providing valuable insights into my financial data.
Victoria
Verified reviewer
Company size: 1 employee
Industry: Consumer Services
Time used: Less than 6 months
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
December 2022
Great program for buisness owners
Overall i think that its a great program, especially if your just starting out in your buisness. I definitely recommend it.
Pros
I love the capability og its different tools and the ease of use of the program itself. It makes my life so much easier and less stressful. Multiple tools for various buisness neccesities all in one app. Easy to distribute to staff and clients. Neatly keeps most necessary buisness data/reports/docs organized and accessable to all staff and to clients as well as far as invoices.
Cons
A little expensive still for a software for me.
Response from FreshBooks
Hey Victoria, thank you for taking the time to share your review of FreshBooks. I'm glad to hear that the variety of features that FreshBooks offers works well for your business! You did mention that the pricing was "a little expensive"- if there are any specific suggestions or feedback you have on our various plans and pricing, our Support Team would be happy to hear this feedback and pass it along to the right folks here. You can find those contact details here: https://www.freshbooks.com/contact ^DM
Replied December 2022
Allison
Verified reviewer
Company size: 2-10 employees
Industry: Management Consulting
Time used: More than 2 years
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
November 2022
Great Invoicing Tool for Time Tracking
Freshbooks does manage the following VERY well: Time tracking against projects and clients; invoice creation based on tracked time; and one-off invoices or flat rate pricing. I also like the clean and easy to navigate interface.Generating and reading historical reports is quick and easy to determine things like, how quickly specific clients are paying (and who is historically slower at paying), income by client and income by project/work type.The phone app is functional for my needs, although it's a little clunky and not nearly as full featured as the desktop software. It's not bad, but not great. I have successfully tracked time on the app, then issued an invoice from my phone to my client's email inbox.Overall, Freshbook fulfills my needs as a consultant.
Pros
I really like Freshbooks for it's easy invoicing and time tracking. I was able to integrate it with Teamwork project management software so that more complex jobs that require detailed time tracking against tasks and milestones could be tracked there and then my time could be exported to Freshbooks. Freshbooks also integrated with my Paypal gateway, allowing me to accept major credit cards.
Cons
Freshbooks collaboration with other contractors doesn't work very well. In addition, the per-client pricing has gotten pricey for those of us who have many one-off clients.The retainer payments feature was not easy to use.
Reasons for choosing FreshBooks
Invoicing flexibility, integration with Teamwork PM software and integration with Paypal.