FreshBooks vs SupplyPro

RATING:

4.5

(4380)

FreshBooks has 4380 reviews and a rating of 4.48 / 5 stars vs SupplyPro which has 26 reviews and a rating of 4.19 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (4380)
4.2 (26)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
3 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
March 27, 2024
October 25, 2019
Pros/Cons
  • Pros

  • Ease of use and integration from pc to mobile. The fact that i could copy repetitive invoices and projects saved me a lot of time as well.
  • It’s very easy to use,excellent customer service and use also a great mobile app. I am really happy to have this software in my company.
  • Cons

  • Interface is hard and confusing to use. Not built for those without precision motor skills (forget it if you have any sort of impairment).
  • The downside of FreshBooks is that there is no possibility of merging contacts while duplicates are repeated when Freshbooks connects to another platform e.g. Hubspot.
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  • Pros

  • Easy to get started and includes many features that help keep jobs organized. Email reminders help us stay on track.
  • User friendly, functional and easy assess to information that is needed.
  • Cons

  • When customers merge, I end up with dead accounts that will not go away. It can be cumbersome to manage users as they change accounts and/or quit using the system.
  • I also don't like the add-ons Supplypro has allowed for Builders that bypass notifications from being emailed out that a change has been uploaded.
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Pricing Range
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$
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$
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos