Gatekeeper

RATING:

4.7

(70)

About Gatekeeper

Gatekeeper is the Vendor & Contract Lifecycle Management Platform trusted by Flo Health, Sumup, Starling Bank, and Karyopharm. Gatekeeper helps customers regain control of everything from contract approval to vendor onboarding & safeguards businesses from third-party risks. Customers can access automated contract creation, vendor management, compliance tools & reporting all from one convenient location. Discussions & comments about vendors are also centralised, providing an audit trail in one place. Gatekeeper ensures that third-party risks are monitored & mitigated. It covers financial, ESG, cyber, PEP and data breaches to protect customers from fraudulent or risky vendors. Using Gatekeeper means no more missed contract renewals, searching for contracts or chasing v...

Gatekeeper Pricing

Starting from $995 per month with unlimited users. Pricing Tiers available: - Essentials: $995 per month - Pro: $2,415 per month - Enterprise: $4,285 per month - Custom: POA All plans include Unlimited Users. The plans scale with the number of suppliers and contracts as this aligned to the value delivered from the application.

Starting price: 

$1,125.00 per month

Free trial: 

Available

Free version: 

Not Available

View important contract metrics in one place
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Gatekeeper Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Gatekeeper

1 - 5 of 70 Reviews

User Profile

Edwin

Verified reviewer

Packaging and Containers, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2019

Great contract Management Tool

Since the beginning, Gatekeeper team was super professional and provide us with an unique solutions that fit our expectations.

PROS

It is pretty simple to use and flexible for set up, the main strenght is the versatility of the solutions offered within.

CONS

Nothing, the support is amazing and the implementation team was great, i think that the implementation time can be shorter, but anyways it is pretty good.

Reason for choosing Gatekeeper

was a perfect fit for our demands

Reasons for switching to Gatekeeper

Dolphin was not the complete solution we wanted for the company, it was highly unstable in our O365 enviroment

Kunal

Business Supplies and Equipment, 1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Gate-Keeper Use

Overall very good as the system is easy to use and intuitive. The customer service team has been great at supporting with queries and requests, in particular [SENSITIVE CONTENT] who has gone above and beyond with requests needed and [SENSITIVE CONTENT] who has been great with demos of the system. [SENSITIVE CONTENT] has also been fantastic at showing other capabilities of the system.

PROS

Its easy to use which makes it easier for me as an administrator to teach others. Its good as a repository to store all documents. The customer service team has been very supportive.

CONS

The vendor portal is something we are looking into but from the demo its possible there might be some issues with the way policy approvals are made by stakeholders in the approval chain (something GK are working on). This has not put us off the software and we are still very interesting in using this in the future. Some of the way contract data is captured is a little clunky an could be improved

Reason for choosing Gatekeeper

Easier, more cost effective and less clunky than Ariba for our stakeholders to use.

Dale

Consumer Services, 501-1,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed April 2024

Dale Frost feedback

[sensitive content hidden] supports the Evander account and is very helpful , it is just a shame we do not have the foresight as a business to purchase the whole package.

PROS

The confidence it gives me that we have a system that helps us with complaince , it is my go to place for all document , would love to have the full system.

CONS

There is nothing within the system we use that i do not like , just want the whole system.

Reason for choosing Gatekeeper

I did not implement , I was not in procurement at the time .

kana

Hospital & Health Care, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed March 2024

Easy,user-friendly and great tool

Overall experience has been smooth and easy. Lots of support from the Gatekeeper support team and [sensitive content hidden] from New Zealand.

PROS

Definitely a good option for small to medium sized firms thinking about contract DBMS and its related services with lots of integration extension options with Docusign, Workato etc. ability to add conditional customizable fields Create customized workflows Can integrate to Power BI Easy to use from an admin and a user perspective Good support from the Gate Keeper Team Quick implementation

CONS

unable to edit core/mandatory Gate Keeper fields (atleast the ability to change the name and where it is placed)

Reasons for switching to Gatekeeper

Buysmart was a clunky and not a easy functioning contract DBMS

Christina

Financial Services, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2024

The right flexible solution for a growing and innovated company

I've implemented multiple software solutions in the past, and Gatekeeper has been, without a doubt, the best team to work with throughout implementation and management. We've gone from having very little confidence in the accuracy and completeness of our contract records, to being the team and the solution that the company turns to when they want to know about a contract. Our company's rapid growth and the absence of a good contract management solution left us desperate for a better "way". Having a system that helped us file, organize, and track existing contracts was the most important first step. As we've continued to use the system and commit to the process, we are now able to be pro active with our contracts. Gatekeeper is the single source of truth. We couldn't have turned that ship around without Gatekeeper and the Gatekeeper team's help.

PROS

The ability to customize was key. We strive to support each business unit's unique needs and processes, so a cookie cutter solution would have been too restrictive. With Gatekeeper we can shape our data and workflows to meet our teams' needs, instead of forcing them to conform to a software's built-in process. We knew adoption and integration would hinge on a system's ability adapt to OUR needs, not the other way around.

CONS

The customization's "dark" side is that it can take some time and commitment to learning how to create workflows and manage the custom data. Gatekeeper support was helpful for us in this learning process, though. Our support pros from Gatekeeper always respond promptly and truly listen to our issues and questions.

Reason for choosing Gatekeeper

Practically speaking, we were drawn to the intuitive and clean user interface, as well as the customization and email/messaging options within workflows. The Gatekeeper team that we met with throughout our review of the product was friendly and helpful, but also honest with us about what the system could and couldn't do. This stood out to us and made us feel confident that we weren't be sold something different than what we would receive. We felt they would be helpful and patient with us as we not only implemented the software, but also created a contract management process. They have not disappointed us over the past few years we've been working with them, and they continue to be an extension of our team as we work to support our company.

Reasons for switching to Gatekeeper

We needed a contract management solution that was flexible and robust enough to track data alongside a document record. This is where so many vendor solutions with a contract component fell short. We also needed an intuitive and customizable process management solution for contract reviews that linked up easily with our existing email platforms. This was a functionality that very few contract management solutions provided, but Gatekeeper did. When our team observed that they could answer messages from Gatekeeper without having to log into Gatekeeper, they were sold.