Is Housecall Pro secure?

Yes, Housecall Pro processes payments through Stripe and uses the industry standard of AES-256-bit encryption. This protects customer data, credit card details, and other sensitive financial information. Data is stored on AWS, and users can enable two-factor authentication for additional account protection.

Does Housecall Pro track you?

Yes, Housecall Pro can track employees and vehicles through GPS. With its 'on my way texts', Housecall Pro time tracks for efficient scheduling and payroll. Housecall Pro can also track data for physical assets, including where they were sourced, purchase status, and the vendor they were purchased from to better organize materials.

Does Housecall Pro provide leads?

No, Housecall Pro does not provide lead generation services. However, it does offer a visual overview of incoming leads from Thumbtack to ensure prompt follow-up and project estimations. It also includes call analytics and tracking, so businesses can measure the return on marketing campaigns.

How does Housecall Pro work?

Housecall Pro is a SaaS platform that uses a cloud-based system to organize home services business. Users start by setting up billing and business information, inviting employees, and migrating any existing customer data, price books, or job histories. A free trial offers access to features such as scheduling, dispatching, estimates, review management, billing, reporting, and call-answering services.

Updated February 4, 2025 at 1:10 AM

Housecall Pro 2025: Benefits, Features & Pricing

Written by Giorgia Pisano

Content Associate

Edited by Mehar Luthra

Team Lead, Content

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On this page

Our Summary
Pricing and Plans
Features
Integrations
Key Sentiments
User Reviews
Frequently Asked Questions

Our Summary

Housecall Pro

4.7

(2823)

Pros:

Scheduling appointments
Customer management

Cons:

Mobile app limitations

Pricing

Starting at $79.00 per month

What is Housecall Pro:

Housecall Pro is a home services business management software. Housecall Pro offers availability management, detailed customer histories, dispatching, asset management, call answering, and invoicing.

Why we like Housecall Pro:

Housecall Pro is an end-to-end solution that helps track customer histories, complete jobs, and manage billing. Software Advice reviewers mention that they appreciate the work order request system, asset organization, QR code scanning, and user-friendly interface.

Who should use Housecall Pro:

85% of the reviewers who have left reviews for Housecall Pro on Software Advice have 1 to 50 employees, indicating it is often used by sole proprietors and small businesses. It offers features for HVAC, plumbing, electrical, pest control, landscapers, and general contractors.

Housecall Pro Screenshots

Housecall Pro Overview

Housecall Pro is a comprehensive business solution for home service professionals. Available on web and mobile, Housecall Pro helps home service professionals grow revenue, get paid, manage jobs, and operate the businesses. Teams can send automated marketing campaigns to attract new customers. It enables managers to create visually appealing proposals and offer consumer financing to secure bigger jobs. Operators can drive repeat business with service plans and let customers book online via a business website or Google.

Housecall Pro allows customers to pay online, in the f...

ield, or over the phone. Managers can accept cards, bank transfers, mobile wallets, and checks and collect secure payments with mobile card readers and instant payouts. The platform enables operators to automate routine tasks, such as scheduling, dispatching, and invoicing. Leaders can track leads, estimates, and jobs with a workflow management board and enhance communication among team members and customers with real-time alerts.

Supervisors can sync data through integrations with third-party tools, including QuickBooks and track time, run payroll, as well as offer employee benefits. It allows administrators to scale smarter with detailed analytics and reporting on key business metrics.

Housecall Pro Pricing and Plans

Starting price: $79.00 per month

Free Trial

Free Version

Basic

$79.00

Up to 1 User $79/month (billed monthly) and $59/month (billed annually)

Basic Includes:

Easy Estimates
In-App Chat
Review Generation
Price Book Management and Online Booking
Real-Time Dispatching
Drag & Drop Scheduling
Paperless Invoicing
Credit Card Rates as Low as 2.59%
Customizable Text Notifications
Employee Time Tracking

Essentials

$189.00

Up to 5 Users $189/month (billed monthly) and $149/month (billed annually)

Includes Basic, plus:

Custom Checklists
Equipment Tracking and Online Booking
Flat Rate Pricing
Price Book Management
Quickbooks Integration
Real-Time Dispatching
Visual Price Book
Zapier integration
Employee GPS Tracking
Email Marketing & Postcards

MAX

Pricing available upon request

Includes Essentials, plus:

Advanced Reporting
Integrate Data via Open API and Online Booking
Onboarding Specialist
Phone support
Key accounts onboarding specialist
Sales proposal tool
Recurring service plans

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Our Analysis of Housecall Pro's Pricing Plans

We've done an analysis of Housecall Pro's pricing plans to help you determine which option is the best fit for your home services business. By analyzing the features, benefits, and potential drawbacks of each plan, we aim to provide you with the information needed to make a well-informed decision. Housecall Pro offers three primary pricing tiers: the Basic Plan, the Essentials Plan, and the Max Pl...

an. Each tier is designed to cater to businesses of varying sizes and with different requirements, so understanding the nuances of each plan is essential for selecting the one that aligns with your unique needs and goals. **Basic Plan** The Basic Plan is tailored for small businesses. At $59 per month when billed annually or $79 per month when billed monthly, it offers features designed to simplify day-to-day tasks, including scheduling, real-time dispatching, digital invoicing, customizable client notifications, and employee time tracking. **Pros:** - **Affordable:** The Basic Plan provides a cost-effective solution for businesses with limited budgets. - **Efficiency-focused:** Features are designed to optimize and streamline core business processes. - **Flexibility:** Monthly and annual billing options cater to different financial preferences. **Cons:** - **Limited advanced features:** The Basic Plan may not include more sophisticated tools needed by larger businesses. - **Potential to outgrow:** As a business expands, the features offered in this plan may become insufficient. **No QuickBooks integrations:** The QuickBooks integration requires upgrading to the Essentials Plan. **Essentials Plan** For growing businesses seeking more robust functionality, the Essentials Plan offers an expanded feature set at $149 per month when billed annually or $189 per month when billed monthly. In addition to all Basic features, it includes QuickBooks integration, detailed reporting, flat rate pricing, custom checklists, employee communication tools, and premium review management. **Pros:** - **Enhanced reporting:** Gain deeper insights into job performance and estimating accuracy. - **Seamless accounting:** QuickBooks integration simplifies financial management. - **Employee collaboration:** In-app chat and GPS tracking facilitate team coordination. **Cons:** - **Higher cost:** The monthly price may strain budgets of smaller businesses. - **Learning curve:** Additional features may require more time for staff to master. - **Potential feature underutilization:** Some businesses may not need all the included advanced tools. **Max Plan** The Max Plan is designed for larger enterprises with complex needs. Pricing is available upon request and includes all Essentials features plus advanced reporting, API integration, dedicated onboarding support, prioritized phone assistance, and the ability to add users for $35 per month each. **Pros:** - **Scalability:** Accommodates the needs of larger businesses with extensive customization. - **Dedicated support:** Personalized onboarding and prioritized assistance ensure smooth implementation. - **API integration:** Enables custom data integration with existing systems. **Cons:** - **Requires price quote:** Specific costs are not listed, requiring contact for a quote. - **Potential overkill:** Smaller businesses may find the features unnecessary for their scale. - **Added user costs:** The per-user fee can significantly increase expenses for larger teams. **Free trial and add-ons** Housecall Pro offers a 14-day free trial without requiring a credit card, allowing potential customers to explore the platform risk-free. Various add-ons are available, such as the flat rate price book ($149 per month), vehicle GPS tracking ($20 per vehicle, per month), and others with specific or quote-based pricing, enabling businesses to tailor the software to their unique requirements. **Conclusion** After analyzing the pricing plans offered by Housecall Pro, it's evident that they provide a range of options designed to cater to the unique needs of various home service businesses. - **For small, growing businesses:** The Basic Plan is a great starting point. At $59 per month (billed annually) or $79 per month (billed monthly), it offers a suite of essential features to streamline operations, enhance customer communication, and boost efficiency. As the business expands, upgrading to the Essentials Plan may become necessary to access advanced features such as QuickBooks integration and detailed reporting. - **For established, thriving businesses:** The Essentials Plan, priced at $149 per month (billed annually) or $189 per month (billed monthly), is a comprehensive solution. It includes all Basic features plus powerful tools for flat rate pricing, employee management, and premium review management. For businesses with even more complex needs, the Max Plan offers advanced reporting, API integration, and dedicated support. When selecting a plan, home service businesses should carefully consider their current scale, growth trajectory, feature requirements, and budget. By aligning these factors with the appropriate pricing plan, businesses can optimize their operations, enhance customer satisfaction, and drive long-term success. Housecall Pro's flexible pricing structure ensures that businesses can find a plan that fits their unique needs and evolves with them as they grow.

Compare Pricing

Compare pricing across our most frequently recommended Pool Service products.

Software options

Starting price*

User rating

Housecall Pro

$79 per month

4.69(2823 reviews)

487

recommendations

Jobber

$29 per month

4.54(1054 reviews)

296

recommendations

MobiWork

$20 per month

4.87(102 reviews)

recommendations

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$49 per month

4.92(194 reviews)

recommendations

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$10 per month

4.82(22 reviews)

recommendations

*Defined as the price above any available free plan

Housecall Pro Features

Drawn from insights across 2823 verified reviews, we've outlined Housecall Pro's best and worst rated features and how they stack up against the average rating.

Housecall Pro's score

Category average

Housecall Pro's Best Rated Features

Customer History

5.0

category average

Availability Management

5.0

category average

Electronic Signature

4.92

category average

Housecall Pro's Worst Rated Features

Invoice Processing

3.50

category average

Equipment Tracking

3.56

category average

Collaboration Tools

3.67

category average

Popular features found in Pool Service
Billing & Invoicing
Job Management
More features of Housecall Pro
Access Controls/Permissions
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Appointment Management
Appointment Scheduling
Assignment Management
Audit Trail
Automated Scheduling
Automatic Backup
Availability Management
Bank Reconciliation
Bid Management
Billing Portal
Booking Management
Calendar Management
Calendar Sync
Change Order Management
Chat/Messaging
Client Database
Client Management
Client Portal
Collaboration Tools
Commercial/Industrial
Communication Management
Communications Management
Compliance Management
Confirmations/Reminders
Contact Database
Contract/License Management
Cost Estimating
Credit Card Processing
CRM
Customer Accounts
Customer Database
Customer History
Customer Management
Customizable Branding
Customizable Forms
Customizable Invoices
Customizable Reports
Customizable Templates
Data Import/Export
Discount Management
Dispatch Management
Document Management
Drag & Drop
Electronic Payments
Electronic Signature
Email Management
Email Marketing
Employee Management
Employee Scheduling
Equipment Maintenance
Equipment Tracking
Estimating
File Storage
Fleet Management
For AEC Industry
For Carpet Cleaners
For Commercial and/or Industrial Electrical Contractors
For Field Service
For Handyman Industry
For HVAC Companies
For Lawn Care
For Locksmiths
For Pest Control Companies
For Plumbing Industry
For Small Businesses
Geographic Maps
GPS
Group Scheduling
Historical Reporting
Interaction Tracking
International Moves
Invoice Creation
Invoice History
Invoice Management
Invoice Processing
Job Costing
Job Scheduling
Job Tracking
Labor Rates
Lead Management
Local Moves
Location Tracking
Maintenance Scheduling
Marketing Automation
Military/GSA Moves
Mobile Access
Mobile Alerts
Mobile App
Mobile Payments
Mobile Signature Capture
Multi-Location
Multiple Payment Options

Housecall Pro Integrations

Based on 2823 verified reviews, we've identified products most frequently integrated with Housecall Pro.

QuickBooks Online

Integrated 47 times with Housecall Pro

Patty Williams

Business owner

Used for more than 2 years

Reviewed April 2022

"payments made in House call pro move seamlessly into QBO, and if they don't a customer service rep at HCP will walk you thru getting payments moved over correctly"

Google Calendar

Integrated 13 times with Housecall Pro

Sagor Hossan

Business owner

Used for more than 2 years

Reviewed May 2024

"Google Calendar integrates with Housecall Pro for seamless scheduling, enabling efficient coordination of appointments, tasks, and resources, enhancing productivity and organization."

QuickBooks Desktop

Integrated 5 times with Housecall Pro

Ninfa Bustos

CEO

Used for 1-2 years

Reviewed April 2022

"I able to push all my invoices and payments into my qb and makes my accounting much easier to complete."

Mailchimp

Gusto

CallRail

+18 more

Housecall Pro Key Sentiments

We analyzed 2823 verified reviews for Housecall Pro to find out what actual users really think.

Most Positive Sentiments

Customer service

Most relevant to Construction

64% Positive

24% Neutral

12% Negative

Users appreciate Housecall Pro's customer service, highlighting the software's ability to improve customer communication and support. They find it beneficial for managing customer information, profiles, and histories, which helps in providing a professional service. Additionally, users value the efficient customer support team, which resolves queries promptly and effectively.

Scheduling

Most relevant to Construction

54% Positive

36% Neutral

10% Negative

Users benefit from Housecall Pro's scheduling capabilities, which streamline job assignments and employee scheduling. They appreciate the customizable scheduling options and the ability to view and manage schedules in real-time. Additionally, users find the dispatching feature useful for coordinating field technicians and improving overall efficiency.

Mobile accessibility

Most relevant to Construction

52% Positive

28% Neutral

20% Negative

Users appreciate the mobile accessibility of Housecall Pro, which allows them to manage their business on the go. They find the mobile app useful for accessing customer information and job details in the field. However, some users experience limitations and bugs in the mobile app, which can hinder its functionality compared to the desktop version.

Least Positive Sentiments

Call management

Most relevant to Construction

42% Positive

38% Neutral

20% Negative

Users appreciate Housecall Pro's call management features, which help them handle customer calls and support efficiently. They find it useful for tracking call information and providing prompt customer service. However, some users report issues with call communication and the lack of a dedicated support phone line, which can be challenging.

Estimates and invoices

Most relevant to Construction

42% Positive

44% Neutral

14% Negative

Users find Housecall Pro effective for managing estimates and invoices, appreciating the seamless transition from estimates to jobs and invoices. They value the ability to customize estimates and obtain quick approvals from customers. Additionally, users highlight the professional appearance of estimates and the ease of sending them digitally.

Payment management

Most relevant to Construction

44% Positive

35% Neutral

20% Negative

Users like Housecall Pro's payment management features, including online payments and payment processing. They find it convenient to collect payments on-site and appreciate the integration with other systems. However, some users encounter issues with payment tracking and customization, which can complicate the payment process.

Housecall Pro User Reviews

Overall Rating

4.7

Ratings Breakdown

78%

17%

Secondary Ratings

Ease of Use

4.6

Value for money

4.6

Customer support

4.7

Functionality

4.5

femi

5.0

Verified reviewer

Hospital & Health Care

51-200 employees

Used for more than 2 years

Review source

Reviewed June 2024

Service Delivery

Really exceptional software i will recommend to my colleagues.

Pros

keeping appointments with my patients has really seen an increment of about 20 percent compare to the last two year. which has helped improve my time managment

Cons

Knowing how the understand the usage of how the plumbing option works becauses this a been quite demanding for me.

Blaine

5.0

Verified reviewer

Construction

2-10 employees

Used for more than 2 years

Review source

Reviewed March 2025

HouseCall Pro: When you need to take your office on the road

I have used HouseCall Pro in many jobs and it has always been very easy to use.

Pros

Ease of use for management as well as technicians

Cons

Easy to function on a mobile device and not lose any features.

Reasons for choosing Housecall Pro

Personal Preference and investigation / research led me to Housecall Pro. I am not disappointed.

Reasons for switching Housecall Pro

Must be up to speed on managing services and client history. Housecall Pro does that with ease!

Fernando

1.0

Verified reviewer

Media Production

2-10 employees

Used for less than 6 months

Review source

Reviewed July 2024

Housecall Pro is not for the Tech Industry

I was completely disappointed with them and stopped using them after they charged us for leads that where not relevant to our services and that when contacted would not pan out as leads ready to book and pay for services. TO many leads where cold or deceptive leads.

Pros

I did not find any pros with it. At least nothing that I couldn't get from some other service.

Cons

I did not like anything about house call pro. They made it to difficult to properly present my cumpany and services to potential customers. At the time they did not have good keywords nor categories for IT Services. Their pricing and cost per lead was deceptive and many of the provided leads where junk and they still charged us hundreds of dollars for them even when they did not pan out.

See All Reviews

Housecall Pro FAQs

Is Housecall Pro secure?
Yes, Housecall Pro processes payments through Stripe and uses the industry standard of AES-256-bit encryption. This protects customer data, credit card details, and other sensitive financial information. Data is stored on AWS, and users can enable two-factor authentication for additional account protection.
Does Housecall Pro track you?
Yes, Housecall Pro can track employees and vehicles through GPS. With its 'on my way texts', Housecall Pro time tracks for efficient scheduling and payroll. Housecall Pro can also track data for physical assets, including where they were sourced, purchase status, and the vendor they were purchased from to better organize materials.
Does Housecall Pro provide leads?
No, Housecall Pro does not provide lead generation services. However, it does offer a visual overview of incoming leads from Thumbtack to ensure prompt follow-up and project estimations. It also includes call analytics and tracking, so businesses can measure the return on marketing campaigns.
How does Housecall Pro work?
Housecall Pro is a SaaS platform that uses a cloud-based system to organize home services business. Users start by setting up billing and business information, inviting employees, and migrating any existing customer data, price books, or job histories. A free trial offers access to features such as scheduling, dispatching, estimates, review management, billing, reporting, and call-answering services.