Housecall Pro vs Locus Dispatch Management Platform
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.6 / 5
4.5 / 5
Value for Money
4.6 / 5
4.6 / 5
Customer Support
4.7 / 5
4.7 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
September 4, 2024
October 19, 2021
Pros/Cons
Pros
- I love the email automation. I set up follow up emails to customers after a certain amount of time and the return has been awesome.
- Interface with Quickbooks is great - when there is any kind of integration problem, I get the notification and it tells me what I need to do to resolve. The support team has been awesome throughout.
- So far I love how easy it has been to use and the support is absolutely amazing. Its so nice to know when I am out in the field I can manage everything from my app.
Cons
- Has to be close to the worst interfaces for a company just because of the lack of customer support.
- Users on Facebook complained the software lags and cannot find customers in database for 5 minutes because of the the large number of customers in their system.
- Decision killer was the inability for expense tracking. This was a no go and I terminated the trial.
Pros
- We liked the intelligent order clubbing and it really helped us with scheduling the orders in the most optimal way to improve efficiency. We use it for transferring of stocks between hubs.
- Its a great software , service is amazing , extremely quick response from Locus Team.
- Overall Locus was the best logistics partner to manage route plan and very supportive compared by other provider from india.
Cons
- So far I have not find any feature that I dislike.
- Some times it shows wrong in address for same society name.
- There are many configurations, sometime it hard to tech to the transporter admin.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
Advisor Recommendations & User Awards
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Advisor Recommendations
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
