All Hubble.Build Reviews
1-13 of 13 Reviews
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Bharathi
Construction, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed March 2024
Build for project management
It's one of the best project management application that used in construction with some minor flaws
PROSIt's easy to follow the stages of project and documentation process is comfortable
CONSSo many steps , some time it's confusing
Vendor Response
Dear Bharathi, Thank you for sharing your experience and for entrusting us with your project management needs. We greatly appreciate your detailed feedback. We're thrilled to hear that you've found our Hubble platform conducive to your project management tasks, particularly in its ability to facilitate seamless workflow, allowing for easy adaptation, monitoring, and tracking across project stages. Your satisfaction is our utmost priority, and we're committed to continuously enhancing our platform to better serve you. We've duly noted your feedback regarding the number of steps and potential confusion at times. Rest assured, we'll be working diligently to streamline processes further to ensure a smoother user experience. Should you have any additional suggestions or require further assistance, please don't hesitate to reach out. We're here to support you every step of the way. Warm regards, Hubble.Build Team
Replied March 2024
Masum Mohammad
Construction, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2023
Hubble Structure Designed with Sustainability in Mind
The Hubble structure has been designed with a strong focus on sustainability, ensuring that it is environmentally responsible and resource-efficient. Additionally, the implementation of real-time attendance tracking has been introduced, enabling efficient monitoring of attendance data. Furthermore, the mobile application has undergone significant improvements, enhancing its features and functionality for a more seamless user experience.
PROSRegarding the tracking of the attendance in real time.
CONSThe significant enhancements to the mobile application.
Reason for choosing Hubble.Build
The commitment they have.
Vendor Response
Dear Masum Mohammad, Thank you for your valuable review as an HSE practitioner, and for being a loyal user of Hubble Platform for over 2 years! We're delighted to know that Hubble Platform's structure is designed with sustainability in mind, reflecting our commitment to environmental responsibility and resource efficiency. We're glad that real-time attendance tracking has been beneficial for efficient attendance monitoring on the project worksite. Our team is continuously working to enhance the mobile application, ensuring a seamless user experience. If you have any further feedback or suggestions, please don't hesitate to share them. We value your input in our journey towards excellence. Thanks again for choosing Hubble.Build. Your support is greatly appreciated!
Replied August 2023
Merlanie
Construction, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
FUNCTIONALITY
3
Reviewed August 2023
Review Hubble build apps
Accessible, auto update. And auto report
CONSYou need to ask hubble to download the compilation
Vendor Response
Dear Merlanie P, Thank you for your review. We appreciate your feedback and insights. We're glad you find Hubble Platform accessible with auto-update and auto-report features. Regarding the need to ask Hubble to download the compilation, we hear you. We're actively working to streamline this process for a smoother user experience. Your feedback is invaluable to us. For any specific suggestions or concerns, please feel free to reach out to our Hubble Global Helpdesk at https://hubblebuild.atlassian.net/servicedesk/customer/portals. We're here to assist and enhance your experience. Thank you for choosing Hubble.Build. Your input helps us improve, and we're committed to delivering a better construction management solution.
Replied August 2023
Jin Nam
Construction, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2024
Overall Good
Ease of Documentation Ease of Permit Application Help in Progress Tracking
CONSDetails of User might be leaked Language Limitation for foreign workers
Vendor Response
Dear Jin Nam, Thank you for taking the time to share your feedback with us. We're delighted to hear that you find Hubble Platform to be overall good and that it has been helpful in easing documentation, permit-to-work applications, and progress tracking for your projects. Regarding your concerns about user details and language limitations, rest assured that safeguarding your data privacy is of utmost importance to us. We have robust security measures in place to protect your information in accordance with Singapore’s Personal Data Protection Act regulation. Additionally, we're continuously working on improving our platform, including addressing language limitations to ensure accessibility for all users. If you have any further suggestions or need assistance, please feel free to reach out to our support team. We're here to assist you every step of the way. Thank you for choosing Hubble.Build. We appreciate your support and look forward to serving you better in the future.
Replied March 2024
Firdaus
Environmental Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Compliment good accessing
Overall experience it a two thumb up will surely highly recommend.
PROSWhen permit are to be sign immediately it grant me the ease to access and acknowledge.
CONSNew project to insert personnel data hard to ensure they are enable to log in.
Vendor Response
Dear Firdaus N, Thank you for your review and for using Hubble Platform for over 2 years! We're delighted that your experience with us has been outstanding across various aspects. We're glad our Hubble Platform able to support your daily work processes with immediate access and ease in acknowledging permits to work applications. We value your feedback regarding new project personnel data insertion and login challenges. We're actively addressing this to ensure a smoother process. Your praise and high recommendation mean a lot to us. We're committed to delivering excellence in construction management. If you have any further suggestions or need assistance, feel free to reach out. Thank you for choosing Hubble.Build. Your support is deeply appreciated!
Replied August 2023
Jia Ching
Civil Engineering, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Great app and service
[sensitive content hidden] are very enthusiastic and have good knowledge in the industry.
PROSEasy to use, user interface is clean and smooth
CONSNone. It meets our needs and expectation.
Vendor Response
Dear Jia Ching, Thank you for your glowing review of Hubble.Build! We're thrilled to hear that you've had such a positive experience with our Hubble Platform and customer support team. It's fantastic to know that you find our Hubble Platform easy to use, with a clean and smooth user interface. Your satisfaction is our utmost priority, and we're delighted that our platform has met your needs and expectations. We're especially pleased to hear that you've had a positive experience with our Customer Success Representatives. We strive to provide top-notch support and industry expertise to all our users. Should you have any additional feedback or require further assistance, please don't hesitate to reach out. We're here to support you every step of the way.
Replied March 2024
Amber
Construction, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2024
Hubble Build Review
Easy use of app and platform. User friendly
CONSStill new to the software and exploring
Vendor Response
Dear Amber, Thank you for sharing your feedback on Hubble.Build! We're thrilled to hear that you find our Hubble platform easy to use and user-friendly. We understand that exploring a new software can take time, and we appreciate your patience as you familiarise yourself with our platform. Should you have any questions or need assistance while navigating the software, please don't hesitate to reach out to our support team or via our Hubble Global Helpdesk (https://hubblebuild.atlassian.net/servicedesk/customer/portals). We're here to help make your experience as smooth and seamless as possible. Thank you for choosing Hubble.Build. We look forward to continuing to support you on your projects!
Replied March 2024
Tai Koon
Construction, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Review As An User
- has the option to customize to customer's needs. - good customer service. - user friendly
CONSNo comment as of now, we are just starting to implement it.
Vendor Response
Dear Tai Koon, Thank you immensely for sharing your glowing review! We're overjoyed to hear that you find Hubble Platform user-friendly and appreciate the built-in options which are customisable for your operational needs and as well as our dedicated and top-notch customer success team for you. As you embark on your journey with us, remember that our team is here for you every step of the way. Should you have any questions or suggestions, please don't hesitate to reach out. We're committed to ensuring your experience with us remains exceptional.
Replied March 2024
Weng Sheng
Civil Engineering, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Good product
Easy to access, user friendly, time saving
CONSThe response speed can be faster and also can have more features.
Vendor Response
Dear Weng Sheng, Thank you for taking the time to share your feedback on Hubble.Build. We're thrilled to hear that you've had such a positive experience with our platform, finding it easy to access, user-friendly, and time-saving. Your satisfaction is our utmost priority, and we're delighted that our platform has met your expectations in terms of overall quality, ease of use, customer support, features, and value for money. Regarding your feedback about response speed and additional features, we appreciate your suggestions for improvement. Rest assured, our team is continuously working to enhance our platform to provide you with an even better user experience. We'll certainly take your feedback into consideration as we strive to make further improvements. Should you have any additional suggestions or require further assistance, please don't hesitate to reach out to us anytime through our Hubble Global Helpdesk at https://hubblebuild.atlassian.net/servicedesk/customer/portals
Replied March 2024
Baharuddin
Construction, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2024
Hubble.Build evaluation
Practical and Ease of use. Editable function.
CONSIf the wifi is down or internet provider shutdown. Problem may arise with the system.
Vendor Response
Dear Baharuddin, Thank you for your valuable feedback on Hubble.Build. We appreciate your insights and are pleased to hear that you find the platform practical and easy to use. Regarding your concern about internet connectivity, rest assured that our platform is equipped to handle offline scenarios (when there is poor or no internet connection). During offline mode, the application/inspection data are stored locally on your device with timestamping. Upon reconnecting to the internet, synchronization occurs, and the server validates the data, ensuring accuracy of the records. Furthermore, users have the option to pre-download project data for offline use via the settings menu in your mobile app account. If you have any further questions or need assistance, feel free to reach out to us at customer.success@hubble.build. Thank you for choosing Hubble.Build. We're committed to providing you with a seamless experience.
Replied March 2024
Isaac Davis
Construction, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Most Useful and User friendly software
Excellent. Very user friendly. All in One.
PROSThis App supports to reduce paper by eTBM, ePTW and Other paper related documents like Safety Inspection and Quality Inspection. Support to Environment. Easy to Handle. User friendly icons. Complete the works faster by this App. Immediate response and technical support. Customised easily. Hassle free. Totally in one word "Excellent App". Thanks
CONSSo far so good. No remarkable comments from this App.
Reasons for switching to Hubble.Build
User friendly. Technical Support. All in One App.
Vendor Response
Dear Isaac Davis, Thank you for your outstanding review as Deputy Safety Manager in the Construction industry. We're thrilled that you find Hubble.Build to be the most useful and user-friendly software. Your detailed feedback highlights the many benefits our app offers, from reducing paper usage to supporting the environment, ease of use, and fast work completion. We're delighted to hear about your positive experience with our app's immediate response and technical support. We appreciate your recommendation and are committed to continuously providing an excellent user experience. If you have more insights or suggestions, please don't hesitate to reach out. Your feedback is invaluable to us.
Replied September 2023
Ryan Jeff
Construction, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2023
How Hubble.Build Changes the Normal Way
Overall a great experience.
PROSReal time, mobility, easy access, user friendly
CONSMore format available based on SG context
Reason for choosing Hubble.Build
Cheaper and more comprehensive
Vendor Response
Dear Ryan Jeff, Thank you for your detailed review as a Construction Manager. We're delighted that your experience with Hubble Platform has been positive across various aspects. We're thrilled that you find Hubble Platform to be real-time, mobile, and user-friendly, making access and management easy. Your feedback on SG context formatting is valuable, and we're working to offer more options. We appreciate your consideration of alternatives and your decision to choose Hubble.Build. Providing comprehensive solutions at a competitive cost is our priority. If you have any further feedback or need assistance, please don't hesitate to reach out. Thank you for choosing Hubble.Build. Your support means a lot to us!
Replied August 2023
Anandan
Civil Engineering, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Extraordinary software
As a engineer can trace a work completed and scheduled for the future.
CONSnot yet found, I have used for 5 months ...its a good software and valued for money
Vendor Response
Dear Anandan, Thank you for your exceptional review as a Project Engineer in the Civil Engineering industry. We're thrilled that you find Hubble Platform to be an extraordinary software that adds value to your work. We're glad you appreciate the ability to track completed and scheduled tasks. Your positive experience reflects our commitment to providing comprehensive and user-friendly solutions. If you need further assistance or have insights to share, please don't hesitate to reach out. Your feedback is invaluable to us. Thanks again for choosing Hubble Platform. Your support is greatly appreciated!
Replied August 2023