BuildPro Software

BuildPro Software

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About BuildPro

BuildPro is an integrated suite of home construction and order management tools that helps manage and streamline building and supply chain processes. The cloud-based platform enables manufacturers, homebuilders, suppliers and distributors to use separate modules to handle operations serving their businesses. BuildPro provides features such as scheduling, inspections, document and lien release management and more. It comes with an online portal, which allows homeowners to check the status of their new homes and track warranty items. Additionally, it provides an enterprise resource platform that lets builders manage materials, labor and documentation. BuildPro enables suppliers to manage orders, renditions, field services, bidding and more. It allows users to o...
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BuildPro User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

4

Customer support

4

Functionality

4

Showing 1 - 5 of 77 reviews

User Profile

Vinnie

Verified reviewer

Company size: 1,001-5,000 employees

Industry: Real Estate

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

October 2018

Great Application

We have leveraged our database to tie the CMs bonus based on milestones completed and the stage of construction. A/P has also become streamlined. Lien releases give full view of all items paid and has been utilized in stated that do not require liens.

Pros

Admin users and managers get full insight into the build process. Jobs can be audited in the field based on schedule updates and payments are seamless.

Cons

There is not a great emphasis placed on the scheduling aspect of the system (both from a development and professional services perspective). The SupplyPro app should be leveraged with location settings to notify the CM that the trade is onsite doing the work today. Reschedule notifications should show the vendor how their schedule is impacted.

Response from Hyphen Solutions

Vinnie, Thank you for taking the time to provide us with your feedback! Hyphen Solution Marketing marketing@hyphensolutions.com

Replied November 2018

Paul

Company size: 51-200 employees

Industry: Construction

Time used: More than 2 years

Review Source

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
3

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

May 2019

The sky is the limit for this already time-proven software solution we know as Hyphen Solutions

Our overall experience has been very good and Hyphen Solutions has demonstrated professionalism in their development and in any service requests we have submitted. We've been doing this for 34 years and Hyphen is the strongest in our experience. With cost-containment and ongoing improvements it will remain an industry leader in my opinion.

Pros

Having used Hyphen with many national and local Homebuilder Customers over the last 15 years, we have benefited in our Communication, Scheduling, Service Response Performance and Invoicing.

Cons

The cost has consistently increased as Hyphen Solutions has changed their billing models. It is the most expensive software subscription we use in its "software product category". One weakness that needs work is that when the core Customer implements Hyphen, we are often not notified as Vendors for some time and this communication gap stalls the onboarding and creates a weak first-start experience at times.

David

Company size: 51-200 employees

Industry: Real Estate

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
3

Ease-of-use

out of 5
3

Value for money

out of 5
4

Customer support

out of 5
3

Functionality

out of 5

March 2019

Decent product with a high price tag for production builders.

The overall experience with BuildPro was easy on our office, yet troublesome with our Project Managers and Vendors at times. Hyphen themselves were always helpful in teaching, training, and informing us of the product's capabilities. But due to some minor glitches and some inconsistency among builders and projects this product gained a typical groan during meetings. This prorgam, in my opinion, is great for builders who are doing only 200 or fewer homes a year.

Pros

The integration of Supply Pro and Build Pro is a solid idea and has been executed well. When used the scheduling was very helpful in training new PMs. The Hyphen Team was helpful

Cons

The price tag is high for production builders. Essentially this is a file management/scheduling software program and I dont see the value in paying a price tag per home. It would have been great to look at prices per community and such. Also many of our PMs had troubles with changes not being made while offline. Had trouble scheduling while working on Condo/Apartment projects.

Response from Hyphen Solutions

Thank you for your feedback. I apologize for the inconvenience you have experienced within BuildPro. We strive to continually improve our products as we are committed to providing you the best tools. I have contacted our Support team and someone should reach out to you soon to further assist you. Kind regards, Hyphen Solutions Marketing

Replied March 2019

Ahmed

Company size: 1,001-5,000 employees

Industry: Construction

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

December 2021

The best platform help improve communication between suppliers and the project team.

As a result of this program, modifications to the work schedule are more realistic because of the accurate information it provides about when the items will arrive on site.

Pros

Company supply baskets, including invoices, quotations, and requests, need to be clearly communicated to all employees. This is a critical program for firms. All staff members will receive updates and alerts from BuildPro in a timely manner, ensuring that all requests are up-to-date and being followed up on. To further reduce the likelihood of supply chain disruptions, BuildPro will help improve communication between suppliers and the project team.

Cons

It's all good, BuildPro is simple to use, and there are no challenges in learning how to enter data and follow up on tasks assigned by the users.

Myles

Company size: 51-200 employees

Industry: Construction

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
3

Ease-of-use

out of 5
3

Value for money

out of 5
4

Customer support

out of 5
3

Functionality

out of 5

May 2019

Updates To BuildPro That Will Help Functionality

Overall, the experience with BuildPro is pretty smooth. There are a few things that effect the functionality and usability, but overall the experience is smooth. There are minor things that could make the experience better.

Pros

BuildPro is pretty easy to navigate. Block scheduling makes the system much easier to use. It is easy to find uploaded documents, find information, etc.

Cons

BuildPro Calendar is a static in its functions. Single Day View shows a whole 2 week calendar. It also does allow you to drag/move tasks to a new date from this interface. That would help tremendously. We can currently write EPOs to multiple jobs within whichever community we are writing the EPO for that particular lot, it would be nice to write an EPO and be able to write it for multiple jobs within whatever community we are assigned to. Lastly, we find ourselves having to re-write EPOs that were written to the wrong vendor once they are approved or rejected. It would be great to be able to adjust the EPO after it has been approved or rejected to escape having to write another EPO.

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