About BuildPro

BuildPro is an integrated suite of home construction and order management tools that helps manage and streamline building and supply chain processes. The cloud-based platform enables manufacturers, homebuilders, suppliers and distributors to use separate modules to handle operations serving their businesses. 

BuildPro provides features such as scheduling, inspections, document and lien release management and more. It comes with an online portal, which allows homeowners to check the status of their new homes and track warranty items. Additionally, it provides an enterprise resource platform that lets builders manage materials, labor and documentation.

BuildPro enables suppliers to manage orders, renditions, field services,...


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Supported Operating System(s):

Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

74 Reviews of BuildPro

Average User Ratings

Overall

4.28 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(33)

33

4 stars

(32)

32

3 stars

(7)

7

2 stars

(1)

1

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 74 results

October 2018

Vinnie from Toll Brothers

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

October 2018

Great Application

We have leveraged our database to tie the CMs bonus based on milestones completed and the stage of construction. A/P has also become streamlined. Lien releases give full view of all items paid and has been utilized in stated that do not require liens.

Pros

Admin users and managers get full insight into the build process. Jobs can be audited in the field based on schedule updates and payments are seamless.

Cons

There is not a great emphasis placed on the scheduling aspect of the system (both from a development and professional services perspective). The SupplyPro app should be leveraged with location settings to notify the CM that the trade is onsite doing the work today. Reschedule notifications should show the vendor how their schedule is impacted.

Response from Hyphen Solutions

Replied November 2018

Vinnie, Thank you for taking the time to provide us with your feedback! Hyphen Solution Marketing marketing@hyphensolutions.com

February 2020

JANE from Schwab Concrete

Company Size: 2-10 employees

Industry: Construction

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

4.0

February 2020

Hyphen Solution for Construction Subs.

Overall it is an asset to our business. One item is that our builder did not realize there was a cost associated with this product to there subs, or at least they did not pass that information on to us. This needs to be calculated into my cost of doing business for a builder.

Pros

I really like that I can see all upcoming jobs for scheduling through payment. It is very inclusive of all the information I need to do our work for our Builder

Cons

I wish there was a report that listed jobs completed but not yet scheduled for payment. I could track cash flow a little better with that type of report.

Response from Hyphen Solutions

Replied June 2020

Thank you for your review Jane. We are pleased BuildPro has helped you successfully see and schedule upcoming jobs through to payment. We are continuously making improvements that will help you with productivity and efficiency. We provided your feedback to our Customer Experience team. Please contact us if you ever need assistance. Thanks again for your review.

July 2020

Jim from Best Siding Company Inc

Company Size: 11-50 employees

Industry: Construction

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Functionality

3.0

July 2020

BuildPro - user

Reducing the need for printed copies of plans and specifications. Primarily to avoid the need for field staff and work crews to come to the office for these items (especially during the COVID-19 pandemic). Online, the information is available 7x24 as long as you have a device with a web browser. To date, have NOT experienced an outage or issue with accessing the system

Pros

Access to builders' plans and exterior colors/options for us as a subcontractor. Eliminating the need for paper copies for the office, the field supervisor and the work crew. Access through the Internet via web browser on smart phone, tablet or laptop.

Cons

There is a lack of integration between this and other competing products - often need to either do a screen capture, then paste it into a document for import into another system, or downloading a file as a PDF to likewise import/export. Requiring creating own scripts to automate some of this.

March 2019

David from REGENT HOMES LLC

Company Size: 51-200 employees

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

4.0

Functionality

3.0

March 2019

Decent product with a high price tag for production builders.

The overall experience with BuildPro was easy on our office, yet troublesome with our Project Managers and Vendors at times. Hyphen themselves were always helpful in teaching, training, and informing us of the product's capabilities. But due to some minor glitches and some inconsistency among builders and projects this product gained a typical groan during meetings. This prorgam, in my opinion, is great for builders who are doing only 200 or fewer homes a year.

Pros

The integration of Supply Pro and Build Pro is a solid idea and has been executed well. When used the scheduling was very helpful in training new PMs. The Hyphen Team was helpful

Cons

The price tag is high for production builders. Essentially this is a file management/scheduling software program and I dont see the value in paying a price tag per home. It would have been great to look at prices per community and such. Also many of our PMs had troubles with changes not being made while offline. Had trouble scheduling while working on Condo/Apartment projects.

Response from Hyphen Solutions

Replied March 2019

Thank you for your feedback. I apologize for the inconvenience you have experienced within BuildPro. We strive to continually improve our products as we are committed to providing you the best tools. I have contacted our Support team and someone should reach out to you soon to further assist you. Kind regards, Hyphen Solutions Marketing

May 2019

Paul from Morgan Development & Supply

Company Size: 51-200 employees

Industry: Construction

Time Used: More than 2 years

Review Source


Ease-of-use

4.0

Value for money

3.0

Customer support

5.0

Functionality

4.0

May 2019

The sky is the limit for this already time-proven software solution we know as Hyphen Solutions

Our overall experience has been very good and Hyphen Solutions has demonstrated professionalism in their development and in any service requests we have submitted. We've been doing this for 34 years and Hyphen is the strongest in our experience. With cost-containment and ongoing improvements it will remain an industry leader in my opinion.

Pros

Having used Hyphen with many national and local Homebuilder Customers over the last 15 years, we have benefited in our Communication, Scheduling, Service Response Performance and Invoicing.

Cons

The cost has consistently increased as Hyphen Solutions has changed their billing models. It is the most expensive software subscription we use in its "software product category". One weakness that needs work is that when the core Customer implements Hyphen, we are often not notified as Vendors for some time and this communication gap stalls the onboarding and creates a weak first-start experience at times.