--- title: "RIB CostX Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of RIB CostX. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if RIB CostX is a good fit for you!" source_url: "https://www.softwareadvice.com/construction/itwo-costx-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Construction Estimating Software](https://www.softwareadvice.com/construction/cost-estimating-software-comparison/) / [RIB CostX](https://www.softwareadvice.com/construction/itwo-costx-profile/) / RIB CostX Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/construction/itwo-costx-profile/) Reviews [Alternatives](https://www.softwareadvice.com/construction/itwo-costx-profile/alternatives/) # RIB CostX User Reviews ## Reviews summary - Overall rating: 4.4/5 - Total reviews: 69 ### Secondary ratings - Ease of use: 4.3/5 - Customer support: 4.3/5 - Value for money: 4.2/5 - Functionality: 4.2/5 ### Rating distribution - 5 stars: 39 reviews (57%) - 4 stars: 25 reviews (36%) - 3 stars: 2 reviews (3%) - 2 stars: 3 reviews (4%) - 1 star: 0 reviews (0%) ### Most mentioned pros - What I liked most about RIB CostX was its integrated 2D/3D BIM takeoff capability and the efficiency it brought to cost planning and estimating workflows. - It’s especially useful for detailed quantity takeoffs and managing complex construction estimates. While there are areas that could be improved from a usability and performance perspective, it’s still one of the more capable estimating platforms available for commercial construction work. - It is a reliable and practical tool for quantity take-off, measurement, and estimate preparation. While there is room for improvement, particularly around automation and AI integration, it remains useful for day-to-day QS work. ### Most mentioned cons - We measure tenders for groups of builders, and now Global is being discontinued we are left in the situation where some builders in the group want CostX and some want Cubit (but few want Global), but the process of transferring first to Global then to Cubit is lengthy as the Global conversion has no headings, secondary quantities or Q coding transferred over (and the Q coding system is only compatible with two digit codes). - When multiple users are on the same projects, and the workbook would not let you edit the summary/description. - What I liked least about RIB CostX is that it heavily relies on keyboard shortcuts, which can be hard to memorise and slows down productivity for new or occasional users. ## RIB CostX customer reviews Showing reviews 1-25 of 69 (page 1). ### Game-Changer for 5D BIM Takeoffs - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Education Management - Company size: 501-1000 employees - Product usage: 1-3 years · weekly - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered It is a premium, powerful tool that is essential for complex, modern construction projects if you can afford it. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Seamlessly extracts data from 3D models.Automatically updates rate sheets when drawings change. Generates highly professional, client-ready reports. #### Cons Steep learning curve: Takes a lot of time to master.Price tag: Expensive license costs for smaller firms. #### Vendor response Hello Sadaf Yusuf, Thank you for your feedback. We're delighted to hear that CostX is helping you extract data from 3D models, manage drawing revisions efficiently, and produce professional client-ready reports. We also appreciate your honest comments regarding the learning curve and cost. CostX is built to support the demands of complex estimating and quantity surveying workflows, and we continue to invest in product usability, training, and customer support to help users realise value as quickly as possible. We appreciate you choosing CostX and taking the time to share your experience. Replied October 2026 --- ### Reliable and Powerful Estimating Software for Commercial Projects - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Warehousing - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with CostX has been positive. It’s a powerful estimating tool that works very well once you’re familiar with the system. It’s especially useful for detailed quantity takeoffs and managing complex construction estimates. While there are areas that could be improved from a usability and performance perspective, it’s still one of the more capable estimating platforms available for commercial construction work. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros CostX is very efficient for takeoffs and estimating, especially on larger commercial projects. The live-linking between drawings and quantities saves a lot of time, and the revision tracking makes it easy to compare drawing updates without starting from scratch. The Excel integration is also one of the stronger features for building custom estimate templates and workflows. #### Cons The software can feel quite heavy and occasionally slow on large jobs with multiple revisions loaded. Some functions are not very intuitive for new users, and there’s definitely a learning curve before you can use it efficiently. Licensing and setup can also be a bit restrictive compared to newer cloud-based estimating platforms. #### Vendor response Hi Mark, Thank you for sharing such a well‑rounded and detailed review. It’s great to hear that live-linking, revision tracking, and Excel integration are delivering value for you. We also appreciate your feedback on performance, usability, and licensing. These are important areas for us, and we continue to focus on improving the overall user experience and system performance. Thanks again for using CostX. Replied May 2026 --- ### CostX Review - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I am using CostX for the last 14 years. I have also used other softwares like Buildsoft/Cubit, Planswift, etc. CostX is the best. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros CostX has most of the functions, and is easy to use compared to other softwares. It works in remote, or can be downloaded and work independently. #### Cons There is not option to choose a colour to the writings in the description column of CostX. It will be always in black. #### Vendor response Hi Sam, Thank you for your feedback and for being a long-time CostX user. We really appreciate your continued trust over the past 14 years. It’s great to hear you find CostX easy to use and a strong all-round solution compared to other tools. We acknowledge your feedback on text colour options in descriptions. Thanks again for your support and for choosing CostX. Replied May 2026 --- ### Reliable QS Measurement Tool with Room for AI Improvement - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with RIB CostX has been positive. It is a reliable and practical tool for quantity take-off, measurement, and estimate preparation. While there is room for improvement, particularly around automation and AI integration, it remains useful for day-to-day QS work. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros The user interface is clear and generally easy to navigate. I like the way drawings, measurement, and workbook functions are combined in one platform, which makes quantity take-off and review more efficient. #### Cons The main limitation is that it does not appear to be well integrated with AI or more automated workflows. Some processes still feel quite manual, and better AI support could improve productivity and reduce repetitive tasks. #### Vendor response Hi Blaze, It’s great to hear that your experience with RIB CostX has been positive and that you find it a reliable and practical tool for your day‑to‑day work. We’re also pleased to know you value CostX as an all‑in‑one platform that helps streamline your workflows. We appreciate your feedback around automation and AI. This is an area we’re actively exploring as we continue to evolve the platform and further improve productivity. Thanks again for your feedback and for using CostX. Replied May 2026 --- ### Powerful and Efficient Estimating Software for Quantity Surveying - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with RIB CostX has been very positive. I used it extensively for quantity takeoffs, cost estimating, BOQ preparation, and tender analysis across different stages of projects. The software significantly improved efficiency by integrating measurement, estimating, and reporting within a single platform, which reduced manual errors and streamlined workflows. I found the 2D/3D takeoff tools particularly effective for improving accuracy and handling drawing revisions quickly. Over time, I became comfortable with workbook customization, rate libraries, and reporting functions, which helped produce more consistent and detailed cost estimates. While there was a learning curve with some advanced features, overall CostX proved to be a powerful and reliable tool for construction estimating and quantity surveying tasks. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros What I liked most about RIB CostX was its integrated 2D/3D BIM takeoff capability and the efficiency it brought to cost planning and estimating workflows. The software’s dynamic linking between measured quantities, workbooks, and drawing revisions significantly reduced manual recalculations and improved estimate accuracy. I also found the layer-based measurement tools, auto-revisioning features, and centralized rate libraries particularly valuable for maintaining consistency across BOQs and tender estimates. Additionally, the ability to work directly from live drawing files and generate detailed reporting streamlined the overall estimating process and improved turnaround times on projects. #### Cons One aspect I liked least about RIB CostX was that performance could slow down when working with very large or highly detailed drawing sets and BIM models. I also found that some advanced functions and workbook customizations had a fairly steep learning curve, particularly when setting up complex estimate structures or templates. In collaborative environments, managing file versions and ensuring consistency across shared databases could sometimes be challenging without well-defined workflows. #### Vendor response Hi Lulu, Thank you for such a detailed and thoughtful review - we truly appreciate the time you took to share such comprehensive insights. It’s great to hear how extensively you’ve used CostX across takeoff, estimating, and BOQ workflows, and that features like 2D/3D integration, dynamic linking, and reporting have delivered real value. Your detailed feedback on performance and advanced workflows is equally appreciated and helps guide our ongoing improvements. Thank you again for your continued use of CostX and for sharing such valuable perspective! The Team at CostX. Replied May 2026 --- ### Daily user review - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Positive - I use Cost X every day as it is still the most accurate tool for manual measuring, would 100% recommend it if you are looking for a software tool with a higher level of accuracy than many of the other quantifying softwares available #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to use, helps me to win jobs with quick quoting. We basically use cost x when accurate measurements are required for job ordering #### Cons No AI incorporation yet, would love it to just detect and auto calc everything. There are softwares that can do this out there, but we do still use Cost X for accuracy over these softwares. Combine the two and Cost X would win hands down. #### Vendor response Hi Matt, Thank you for your great feedback! We are pleased to hear CostX is helping you win work with fast quoting while delivering the accuracy you rely on every day. We appreciate your recognition of CostX’s accuracy and reliability. We also value your thoughts on AI, and this is an area we’re actively exploring as we continue to evolve the platform. Thank you for being a CostX user! Replied May 2026 --- ### CostX is the BestX - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Sensational. I converted my new company over after using buildsoft for two years and the difference is night and day #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Complete integration of the entire estimating process. Endless features that I've barely even begun to touch on #### Cons To be able to access their cloud based storage solutions you need to purchase a minimum of 4 licenses which makes it difficult for smaller companies. These companies are generally the ones without a dedicated server which negates the need for cloud based storage. It's a upside down in my opinion #### Vendor response Hi Chris, Thank you for taking the time to leave a review. It’s great to hear that CostX is delivering value to your business, and we appreciate your feedback on the depth of features the platform offers. We also value your honest feedback on cloud access and licensing for smaller teams. Your input is valuable and helps us continue to improve our offering. Thanks again for choosing CostX and for sharing your experience. Replied May 2026 --- ### Costx -2026 review - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It is a good software and I personally prefer this over the other estimating software, which i thought was a bit oudated in terms of UI and easy of use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to learn and use. User interface is quite intuitive. It is not too bad when other users are helping on the same projects. The BOQ workbook works very similar to the Microsoft Excel. #### Cons When multiple users are on the same projects, and the workbook would not let you edit the summary/description. Also, the measure distance is under "Drawings" and not in "Dimension", and it is a bit annoying to move to one tab or other for a quick check. #### Vendor response Hi Patrick, Thank you for your feedback. It’s great to hear you find CostX easy to learn and with an intuitive interface. We acknowledge your comments around collaboration limitations and navigation between tools, and appreciate you highlighting these areas. Thanks again for sharing your experience and for choosing CostX. Replied May 2026 --- ### Accurate, Efficient Measurement and Reliable Cost Planning - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent. I use this software on a daily basis and actively encourage clients to adopt it as well. It significantly improves efficiency, enhances accuracy, and enables the production of more professional documentation for clients. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Its accuracy and efficiency in measurement and cost planning. The ability to extract quantities directly from drawings and link them effortlessly to rates saves significant time, reduces manual errors, and makes benchmarking and cost comparisons across projects far more reliable. #### Cons When writing formulas, you have to look up the cell and enter it manually. Can not group Workbooks in folders #### Vendor response Hello Marlise, Thank you for your review and for sharing your experience with CostX. We're extremely pleased to hear that it continues to bring value to your day-to-day work. We also appreciate your feedback on formula entry and workbook organisation, and we'll take it on board as we continue to enhance the product. Hearing that you recommend CostX to your clients is one of the highest compliments we can receive. Thank you for choosing CostX, using it every day, and being such a strong advocate for the product. Replied October 2026 --- ### Terrible Customer Service | Starting to fall behind alternatives - Overall rating: 2/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered The customer service and sales experience bugged me for years and we finally moved our whole company to an alternative which was the best decision we ever made. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros Relatively easy to use program. Used it for close to 14 years. Familiar functionality and workbook experience. #### Cons Easily the worst customer service and sales experience I have come across. Enough to move our whole company away from the platform. Starting to fall behind AI alternatives and AI integrations. The network solution is clunky, expensive and time consuming to use. The maintenance cost is beyond ridiculous. #### Vendor response Hi Zac, Thank you for taking the time to share your feedback. We strive to provide strong support at every stage, and we’re sorry that your experience didn’t reflect the level of service we aim to deliver. At the same time, we truly appreciate your long history with CostX and your recognition of its functionalities and ease of use - especially after 14 years. We value your feedback and can assure you that CostX is continuously evolving, with new functionalities being introduced alongside ongoing improvements in reliability and performance. Should you consider CostX again in the future, our team would be happy to assist you and ensure you have the support you need. Thank you. Replied May 2026 --- ### Cost x Review - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall experience has been really positive - I think there is a lot to learn from the interface of a program like cubit which will make things a bit easier. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Easy to spot measure and the layers of the workbook make it great to calculate complex items that can't always be measured. #### Cons a few things here: - No ability to measure slanting walls - Workbook needs to be able to function slightly more like excel it is clunky and doesn't allow for formulas to be correctly input with ease. - Drawings should be stored within the costx file - this way if they are moved on the companies server all drawings aren't lost. - When printing reports in levels that don't apply to all line items in a workbook, they should not show up with an empty bar - should just have a line item to clean up the printout. #### Vendor response Hi Tom, Thanks for the positive feedback on how CostX supports project budgeting. We're glad to hear that ease of use and workbook layering stood out as highlights for you. Your suggestions are very helpful — we hear you on the limitations around sloped surface measurement, 3D rendering, and workbook flexibility. These are important areas for us to continue improving. Thanks again for your thoughtful review — and for trusting CostX to support your projects. Replied July 2025 --- ### Comprehensive and Reliable Estimating with Strong BIM Integration. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 201-500 employees - Product usage: 3-5 years · daily - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, RIB CostX delivered a solid, reliable estimating solution with intuitive takeoff tools and strong BIM integration. Support and training resources made adoption smooth, though mastering advanced features took some time. Collaboration and invoicing capabilities improved project workflows, while occasional performance issues with very large models and limited report customization were minor drawbacks. Overall, a valuable tool for accurate, efficient cost estimation. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Intuitive interface and fast takeoff tools. Accurate, reliable quantity measurement. Seamless BIM integration with 2D/3D models. Efficient reporting and customizable outputs. Responsive customer support and helpful documentation. Manageable learning curve with useful training resources. Strong project collaboration features for team workflows. Clear invoicing and cost-tracking tools. #### Cons Occasional performance slowdowns with very large models. Limited advanced customization in some reports. Initial setup and full feature mastery can take time. Occasional delays in feature requests or roadmap communication. #### Vendor response Hi Ruslan, Thank you for the outstanding 5‑star review and for taking the time to share such a detailed evaluation of RIB CostX. We are delighted to hear that you find the solution reliable and intuitive, and that its BIM integration stands out. It is also great to know that our support and training resources helped make adoption smooth. Your feedback on performance with very large models and report customisation is appreciated and aligns with areas we are actively working to improve. Thank you for your insights and continued support. Replied May 2026 --- ### RIB CostX is an invaluable tool - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: May 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RIB CostX has significantly enhanced the accuracy and efficiency of our estimating processes. From early-stage feasibility studies to detailed post-tender cost plans, it handles every stage with confidence. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros 1. The live-link between drawings and cost plans is seamless. 2. Tailoring rate libraries and estimate structures to suit specific project types or client preferences is straightforward. 3. Reports generated through CostX are professional, detailed, and configurable. 4. The RIB support team is responsive and knowledgeable. #### Cons 1. Cloud based limitations, requires a VPN network to access the software for multi-user configurations. 2. Exporting to excel or excel work books are not configurable. 3. Limited Integration with Some Project Management Tools, it would be great if we can sync the database with a dashboard tool like Power BI. The out of the box platforms provided by RIB like benchmark require the user to follow a locked in format. 4. Ideas portal is in its infancy, there is not much traction and visibility to see other users' ideas for us to vote on. #### Vendor response Hi Julie, Thank you for taking the time to leave a review — we’re so pleased to hear that CostX has helped improve the accuracy and efficiency of your estimating workflows. It’s great to know features like the live-link between drawings and cost plans, flexible rate libraries, and professional reporting are making a real difference for your team. Regarding your comment about Power BI integration — while CostX doesn’t offer native syncing with Power BI, it can be integrated using our OData REST API. The recommended method is to extract data into a corporate data lake or warehouse, then connect Power BI from there for optimal performance and flexibility. We truly appreciate your feedback and will continue to enhance integration options going forward. If you'd like help getting started with REST API, our support team is here to assist. Thanks again for your support! Replied July 2025 --- ### Efficient, Accurate, and Collaborative - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: 51-200 employees - Product usage: 3-5 years · weekly - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My experience with RIB CostX has generally been very positive. The takeoff tools, both 2D and 3D, are intuitive and save a lot of time compared to manual calculations. The cloud-based collaboration feature is also a standout, allowing team members to stay aligned and work together in real time, no matter their location #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I particularly appreciate the comprehensive and user-friendly interface of RIB CostX. The software’s ability to seamlessly combine both 2D and 3D takeoff capabilities makes it incredibly versatile. #### Cons While RIB CostX offers a powerful set of features, I find that the learning curve can be steep for new users, especially those not familiar with BIM or advanced cost estimation software. #### Vendor response Hi Nikos, Thank you for the excellent review and for sharing your experience with RIB CostX. We are pleased to hear that our 2D and 3D takeoff tools are saving you time and that cloud‑based collaboration is helping your teams stay aligned. It is great to know that CostX’s interface stands out as comprehensive and user‑friendly. We appreciate your feedback on the learning curve for new users and continue to improve our onboarding, training, and guidance to help users get value from CostX more quickly. Thank you again for your support and for being a valued CostX user. Replied May 2026 --- ### The most flexible measuring tool on the market - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 10000+ employees - Product usage: 3-5 years · weekly - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have been using CostX for well over a decade. As a measure tool for structures / building projects it is second to none in the local market. I run a team of over 200 estimators and cost planners across a very wide range of disciplines, and it is one of our key tools for take offs #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The ability to read pretty much any file type used in the industry and integrate them together. You can have a design made up of scanned hand sketches for one dissipline and a fully federated model from another and seamlessly combine them together. #### Cons The subcontractor vetting module is ok for fully documented projects but doesn't have the ability to deal with substantial changes in design. #### Vendor response Thanks for the fantastic 5-star review and for being a long-term supporter of RIB CostX! It’s wonderful to hear the software has become an essential part of your daily routine. We're especially pleased to know that the flexibility and speed of CostX continue to add real value to your estimating work — that’s exactly what we aim to deliver. We also appreciate your feedback on the subcontractor vetting module, something we will keep in mind as we continue to improve. Thanks again for your continued trust and support. Replied July 2025 --- ### Great product. Ok service. - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 2-10 employees - Product usage: 3-5 years · monthly - Reviewed: May 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The software is really great, but the customer service could be drastically improved to match the quality of the product. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 5/5 #### Pros The take-off is really easy, once you learn the tricks. The workbooks have good category break down which is really helpful and really customisable. #### Cons It's quite complicated to know everything the software can do, but you have to pay for the training videos. If you pay your yearly subscription, this should include the videos so you can learn all the features. It doesn't cost RIB much, but provides such a huge customer service and will retain subscriptions.. It just makes sense. The workbooks could also do with another layer of calcs. #### Vendor response Hi Brian, Thanks for your thoughtful review! We’re pleased to hear you’ve found the takeoff tools fast and effective— that’s exactly what we aim for. We know there’s a lot of depth in CostX, and it can take time to discover everything the software can do. If you haven’t already, we recommend checking out our free CostX Coffee Break Webinar series on YouTube — these are quick, practical sessions that explore specific features and tips to help you get even more out of the platform. We drop a new episode covering a new topic every month! Thanks again for your feedback and continued support. Replied July 2025 --- ### Estimating & Takeoff - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: July 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RIB CostX 3D model integration is not just a feature but a pivotal tool that enhances the entire estimating process. It brings accuracy, efficiency, and clarity to the table, making it an invaluable asset for construction professionals dealing with complex projects. Whether you're managing large-scale developments or intricate designs, this feature alone can transform how you approach and execute cost estimation. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros RIB CostX’s ability to work with 3D models allows for exceptionally accurate takeoffs. The software’s integration with 3D BIM models ensures that measurements are precise, reducing the likelihood of errors that can occur with manual or 2D methods. This precision is crucial for producing reliable estimates and avoiding costly mistakes during the project lifecycle. #### Cons For smaller or less complex projects, RIB CostX’s extensive features might be more than what’s necessary. #### Vendor response Hi Dhanushka, Thanks for taking the time to share your thoughts on RIB CostX! We're thrilled to hear that you find our 3D model integration to be a pivotal tool in the estimating process. Accuracy, efficiency, and clarity are indeed at the core of what we aim to deliver, and it's wonderful to know that our software enhances your work on complex projects. Regarding your comment about our extensive features potentially being more than necessary for smaller or less complex projects, we understand that not all projects require the full range of capabilities that RIB CostX offers. That’s why we offer a range of subscription options including CostX Complete, CostX Core and CostX Quantify to suit different needs. For example, CostX Core would be ideal for those who don’t require BIM capabilities or auto-revisioning but still want to leverage powerful takeoff tools. Once again, thank you for your review! Replied August 2024 --- ### CostX has made measuring and estimating from CAD manageable. Would recommend. - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Civil Engineering - Company size: 5001-10000 employees - Product usage: 1-3 years · daily - Reviewed: August 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The biggest selling point for the software for us is the link between dimensions in the workbook and drawing files. This allows clients to quickly understand the source of the data in the workbook, and builds a level of transparency and trust. The ability to store a rate database also has advantages in terms of the ability to reference past rates and benchmark cost. The rate library allows the quick adjustment of a rate across a major project, with only one edit required to adjust the entire estimate to accommodate this change. After care in terms of technical support for the product has been superb, which is vital when adopting such software as your mainstay for measuring or estimating. The Product Support Team have gone above and beyond on numerous occasions to ensure that any technical issue we have encountered has been resolved in a timely fashion, to ensure minimal inconvenience to our projects. #### Cons I would consider the 3D Measuring Tools fairly primitive currently. The model maps tool would be perfectly adequate if the quality of models received in the industry currently was always sufficient for automatic quantity extraction, but unfortunately that often is not the case at the moment. Measuring manually on 3D models currently can feel clunky, and measuring wall faces on the insides of buildings can feel like a chore, as navigating the model can be difficult with the tools available. The ability to lock the model in the centre of the screen in v6.6 was a very necessary step. #### Vendor response Hi Jack, Thanks so much for your review! We're so pleased to hear you love the live-links, and great to see a 5 star rating for customer support. With regards to the BIM features, we note the industry does have a little way to go before BIM can be used as it is intended. It may be helpful if you provide your architects with a copy of our Drawing File Optimisation document so they have a better idea of what they need to include in the model they are providing to Quantity Surveyors. Apart from that, we will take your comments on board! One of our Product Specialists will contact you about the navigation issue you mentioned too. Thanks again! Replied August 2017 --- ### Assistant quantity surveyor - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 51-200 employees - Product usage: 3-5 years · weekly - Reviewed: August 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It is a powerful tool for accurate and efficient quantity surveying and cost estimating. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The ability to work on cloud-based projects and share information with team members. #### Cons There is lack of an "undo" feature when measuring dimensions. #### Vendor response Hi Mengmeng, Thank you for sharing your feedback on CostX! It’s great to hear that CostX Cloud has been beneficial for your team, allowing you to collaborate seamlessly with colleagues in different locations. With CostX Cloud, we also handle new version upgrades, allowing your team to focus on the work that matters most. Regarding the undo feature, you can undo any measurement you’ve taken using the shortcut Ctrl+ Z. I hope this helps with your workflow and thanks again for your review! Replied August 2024 --- ### Easy, beneficial, transparent, enjoyable - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 201-500 employees - Product usage: 3-5 years · daily - Reviewed: March 2018 - Review source details: This review was submitted organically. No incentive was offered Easy to use, accurate, good visibility for other users to review work. Work books can be easily imported and exported in other formats. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to use, the multilevel work book, the subcontractor analysis function, customized code libraries that suit our financial management system, project specific rate libraries that allow rate adjustments very late in the pricing phase., #### Cons Measuring off a BIM model takes a bit of learning. Having a BIM model that is sufficiently developed at pricing stage to extract quantities is an in frequent occurrance. As a consequence I don't have the opportunity to use this feature. #### Vendor response Hi Tony, Thanks for your great review! We're so glad to hear that you find CostX easy to use for all your requirements. Sorry to hear you haven't been able to use the BIM features as much as you'd like; luckily CostX has the ability to deal with incomplete BIM files as well with features like manual BIM measurement and 2D & 3D linking, so you can still use it even in those cases. Thanks again! Replied March 2018 --- ### A real time saver - Overall rating: 5/5 - Reviewer: Verified Reviewer - Product usage: 3-5 years · daily - Reviewed: February 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ability to reference rates and dims. Ease of measuring vast amounts of drawings quickly. Zone splitting. BIM functionality. #### Cons Exporting to excel (contractors still want to use it) looks terrible. Report printing time consuming. #### Vendor response Hi Louis, thanks for your review! We are happy to hear that you think CostX is a time saver for your business. Thanks also for your five star review for our customer support! In regards to Excel export, if customers use this often we recommend CostXL which gives you live links between CostX & your Excel spreadsheet, allowing you to lay it out however you like. Report printing has been made faster in our latest release too, which can be downloaded by any client under maintenance. Thanks again! Replied February 2018 --- ### Terrific software - just wish I could sort by rates to allow detailed review process - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 501-1000 employees - Product usage: 1-3 years · daily - Reviewed: July 2016 - Review source details: This review was submitted organically. No incentive was offered Measuring - big tick Cost Planning - ditto Speed in a Citrix environment is at time slow and / or crashes Pure rating and estimating - needs work #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Intergration of measure Abilty to sort by element / trade / component Ease of review of take off #### Cons When power pricing - live link library rates are great - however the ability to rate on the fly and sort projects according to common rates would allow "estimators" a more diliginent and powerful review process #### Vendor response Thanks for your review Malcolm! Our customer support will be very pleased to see their 5 star rating! We will be sure to pass your comments onto our developers, as we are always working to keep our products leading the market. Thanks again! Replied July 2016 --- ### Best quantity Surveyor software - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I used the student version some times ago, it was quite interesting but expensive #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's the best quantity surveying software have ever used because it has the capability of carrying taking off and bill preparations within limited time. Most especially 3d intelligent BIM model #### Cons It is expensive for the early career , which makes it unaffordable. #### Vendor response Hi Akinwale, thanks so much for your positive review! We're so glad to hear how much you like using CostX, especially the BIM functionality! We do offer a free educational version for students too, so hopefully you were able to take advantage of that. Thanks again! Replied August 2019 --- ### Good package but for smaller projects only - Overall rating: 4/5 - Reviewer: Verified Reviewer - Product usage: 1-3 years · monthly - Reviewed: May 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 2/5 #### Pros Understandable interface and workflows and reflects traditional pricing processes well. Auto quantity extraction is a helpful automation aspect. #### Cons Limited 3D input formats (DWFx & IFC) only. IFC files import with incorrect orientation (on their side). No ability to add global factors e.g.; materials, location factors etc. #### Vendor response Thanks for your review Tom! Great to hear you find the workflow easy to use! CostX is used on projects of all sizes around the world. Just a note, CostX also supports several other 3D file formats including SketchUp, 3D PDF, DGN and 3D DWG. In terms of BIM, most major design packages export to IFC in any case (being the international format). For IFC imports, you can set your own default view which may help. Finally, in regards to global factors, this may be achievable with Values or rate libraries tied to Locations. Our team will contact you to discuss further. Thanks again! Replied May 2017 --- ### New generation take off using CostX - Overall rating: 4/5 - Reviewer: Soumiyaraj M. - Industry: Construction - Company size: 1001-5000 employees - Product usage: a free trial · weekly - Reviewed: August 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. CostX have lot of useful features and helps lot in the construction industry. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros We can take accurate measurements using 2D drawings as well as in 3D drawings. Further we can generate auto quantity generation from 3d models and we can get reports. #### Cons Comparing to other similar products, premium is little bit high and need more customer support to handle the product. #### Vendor response Hi Soumi, thanks for your great review! We're happy to hear that you found CostX useful for both 2D and 3D purposes. We agree that it is definitely a helpful product for the construction industry! For customer support, we do have a worldwide network of support engineers but also lots of free resources on our website, so you may wish to check these out too. Hope this helps! Replied August 2019 ---