Jamf Now

RATING:

4.8

(48)

About Jamf Now

Jamf Now is a cloud-based mobile device management (MDM) solution that allows users to perform small business MDM tasks on Apple devices. Jamf Now’s key features include remote configuration, mobile device management and device protection. Its mobile device management feature is used to source and distribute apps to individual devices, export inventory information, manage applied email accounts, view device details, install apps and manage inventory. The platform comes with tools to remotely configure settings in iPad, iPhone and Mac devices. Jamf Now is priced on a monthly subscription and support is extended via phone, email, live chat, online help desk and documentation.

Jamf Now Pricing

Free Trial (Your first 3 devices are free forever) Add more devices starting at $4/month/device (for 4+ devices) No credit card required for free trial

Starting price: 

$2.00 per month

Free trial: 

Available

Free version: 

Available

Dashboard

Jamf Now Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Jamf Now

1 - 5 of 48 Reviews

User Profile

Chris

Verified reviewer

Information Technology and Services, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2019

Great for Small Business Device Management

I am incredibly happy with this system. I have met the developers, sales people, and other technical support teams while at the JAMF User Conference 2018 in Minneapolis before, and they are just a fantastic, honest, and high quality company. Their products are stable, reliable, and top notch.

PROS

I love that this software allows you to manage so many aspects of Apple devices. I have been a Jamf Pro admin for years, and when they offered Jamf Now for free for three devices, I was on board immediately. It allows you to set security policies from denying the use of a camera if you are in a sensitive area, to can a personal iCloud account be used on a business device. Setting WiFi profiles is easy, and enrolling the device is simple. This is a great solution for small business, churches, and even families that want to have a higher level of control of their devices than just Apple stock services.

CONS

After using the full capabilities of a full Jamf Pro system, there are many features that I would like to see integrated into their Now product. Jamf Now is not intended to be as complex and Jamf Pro is, but there a couple of things such as the ability to setup a WiFi profile to support connecting to an enterprise network. Right now you can only setup a PSK network. Not a big deal, but something that would be nice without having to upgrade you plan.

Reason for choosing Jamf Now

Long term experience and expectations of a high quality product which they deliver.

Reasons for switching to Jamf Now

Both Jamf's reputation, experience using them, and the want to have a hosted system that where policies were not limited to being changed when the device was on my own personal network. They only charge $2 per device per month after your first three free.

Helen

Mental Health Care, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed August 2019

Jamf Now is a dream!

PROS

Jamf Now walks you through connecting your Apple Business account with the Jamf Now MDM server. Since this is set up, we can unbox, unwrap, and power on a device that auto-enrolls into the Jamf Now MDM server. There’s no need to plug in and apply settings through Apple Configurator and risk users trying to delete installed profiles. Also- setting up the blueprints for your different devices and levels of access is so simple. It takes seconds to apply updated settings to a device.

CONS

I’ve had issues using the activation bypass code working correctly on a few devices. Not a huge deal, but annoying at the time. And locking of iPads once someone has turned it off and it’s in lock mode.

Reason for choosing Jamf Now

The simple UI and device set-up. The other systems were more complicated and time consuming. Jamf Now is more affordable price point as well.

Michelle

Construction, 11-50 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed March 2024

Used to be really good now you cant get thought for support they dont keep up with microsoft updates

It started great. Now it's beyond terrible. They have junior untrained people working at Jamf Now. And that is if you can even get ahold of them. If you do chances are they cannot help and will need to create a ticket which can take days to get an email from someone if they contact you at all..... It has become a joke.

PROS

I liked that the platform was pretty easy to use. However, the biggest reason I went with them is that they always answered the phone and a tech would help.

CONS

The customer support no longer exists with Jamf Now. They do not answer the phone and have split up their team so you need to call Jamf pro which is where they sent anyone with knowledge. When they answer they will not help you since they are not with Jamf now. so basically you are on your own.....

Jared

Airlines/Aviation, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2019

Just Buy It

My company had little management over 25 iPads. When I was hired as the iPad Admin, I knew that we had to do something to manage the devices and also protect our assets. After comparing several products jamf came out on top. It is easy to use, easy to manage and budget friendly. If you are looking for a solution look no further.

PROS

Ease of use cost design overall look and feel hands free deployment

CONS

At the lower tier we are currently enrolled in there aren't many diagnostic options.

Reason for choosing Jamf Now

My company had little management over 25 iPads. When I was hired as the iPad Admin, I knew that we had to do something to manage the devices and also protect our assets. After comparing several products jamf came out on top. It is easy to use, easy to manage and budget friendly. If you are looking for a solution look no further.

Anonymous

51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

When you want the job to get done - use JamfPro

When you are going more deeply into scripting, there is almost nothing that cannot being done in macOS

PROS

I like the way Jamf Pro is connected to a strong community: When you do have an issue or want to get something special being done and you do not know exactly how, Jamf nation is the place to go. Many very helpful and competent Jamf Admins are gathered there and they always know hot to get things done.

CONS

sometimes it is a little click - choose - click - choose - click and so on...

Reason for choosing Jamf Now

It is the market leader.