Leap

RATING:

4.3

(358)

About Leap

Leap makes it easier for home improvement businesses to win and manage jobs. Whether you’re a neighborhood contractor or a national franchise, you get the tools you need to handle everything from sales to production management to customer service – all in a single CRM. Too many contractors struggle with a painful process that undermines the great work they do. Estimates take too long. Paperwork piles up. Schedules never sync. And it all adds up to real frustration for homeowners and real costs for you. With Leap, you can bring it all together with the tool that helps you manage more in one place, from leads and estimates to production management and communications. Leap comes with fully custom onboarding and setup to seamlessly integrate into your business. It’s t...

Leap Pricing

$55 per month, per user after an initial one time fee of $500.

Starting price: 

$249.00 per month

Free trial: 

Not Available

Free version: 

Not Available

Leap Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4.5

Functionality

4

Most Helpful Reviews for Leap

1 - 5 of 358 Reviews

User Profile

Adam

Verified reviewer

Construction, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2019

Small but big

PROS

We like using e-signatures without having to pay extra.

CONS

Setting up some of the templates and macros is cumbersome.

Reason for choosing Leap

Job Progress combines the best of both.

Reasons for switching to Leap

Cost

Tony

Construction, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2020

JobProgress is a GREAT TOOL for our business

I've had a wonderful experience with the software and support when needed. JobProgress is doing a wonderful job.

PROS

I like the User interface and the ability to enter in data and some of the customization.

CONS

There is a lot and utilizing the features the best way possible.

Reason for choosing Leap

The support and the people.

Reasons for switching to Leap

Needed something more robust and could easily be utilized by everyone and also reporting needs.

Mori

Construction, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed December 2020

JP needs some upgrades

It has been fine, not excellent. We have had major issues with the email portion and have spoken to support about it way too many times

PROS

It was the best on the market at the time we enrolled

CONS

It has so many flaws -the email load chain is obnoxious, emails get lost or never received, there are too many steps to do simple tasks, the custom contracts are not readable to the finance portion, estimates can not be converted to contracts, the calendar has never synced properly, it’s hard to access closed jobs if archived, pictures take forever to load through the app, there are too many options on the system that don’t pertain to our industry (pool business)

Reason for choosing Leap

It had the most amount of construction verbiage and ability to load contract workers, sq footage of jobs etc

Reasons for switching to Leap

Joist was a simple version at the time, they have since upgraded their system.

Kim

Construction, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2019

Best CRM With Customer Service To Match

I first started using JobProgress over a year ago. I had been seeking a CRM for trade specific industries and even spoke to all the big companies at the World of Concrete. Not one of them was able to give me what I was looking for. Ease of use, document management, complete financials, thorough reporting, customer, employee and contractor engagement. All of my divisions in my company are broken down and maintained through JobProgress and so, so much more. Other companies have those options but they weren't geared to a company of my size which meant when I needed a bug addressed or a rep to explain how to use my software I couldn't get anywhere! The crew at JobProgress care that their software is an extension of my company and I feel they are an extension of my team!! My suggestions are taken seriously and I often see them implemented in their many updates and new feature releases.

PROS

Flexibility to improvements and suggestions. Constant upgrades and new features. Robust reporting and data gathering.

CONS

Some growing pains along the way but not much to currently complain about.

Reasons for switching to Leap

Terrible customer service. Didn't like the software.

Michele

Construction, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2020

Marketing and Social Media Manager

We experienced great customer service with Job Progress. If we have a concern or problem we can get help or advice from customer service. We have a great relationship with our support tech. Job Progress is definitely the next step to take when growing a successful business.

PROS

We love this software for so many reasons. It keeps our projects organized with contact information, photos and the current stage of production the job is in. It is easy to use and a huge time saver when getting quotes out to customers and billing. Job Progress allows improved and quality communication in all areas, with office staff, men on the field, subcontractors, delivery vendors and customers.

CONS

Editing photos in Job Progress would be beneficial to our company because we use the photos in marketing.

Reasons for switching to Leap

Job Progress software was just so much more conducive to the roofing industry.